You may qualify for flight compensation when your flight to or from Manchester Airport was delayed if:
The flight was delayed by over 3 hours, AND,
The airline was responsible for the delay (in the case that the delay was caused by an “extraordinary circumstance”, the airline won’t pay you flight compensation — more information below)
If your flight to or from Manchester Airport is cancelled, you may be entitled to flight compensation up to £520, a full monetary refund of your flight, or even both depending on the situation.
In order to qualify for flight compensation when your flight to or from Manchester Airport is cancelled:
The airline must have cancelled the flight less than 14 days before the scheduled departure date, AND,
The airline must be the one responsible for the cancellation. In some cases, you don’t have the right to claim and then the airline can deny you compensation. Check the section "Extraordinary Circumstances" of this article for more information.
How to get a refund for my Manchester Airport flight cancelled?
You can also request a monetary refund for your ticket if the airline didn’t offer you an alternative flight or in case you were offered one but you decided not to take it.
We recommend you not to accept airline travel vouchers! You would be obligated to use the same airline yet again, and you might lose your money if it files for bankruptcy.
The amount of compensation depends on the distance of your flight. This amount is per passenger.
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
What do our experts do and how can they increase your chances of winning a claim? After dealing with airlines for over 10 years, it’s safe to say that we are familiar with all of their tricks and challenges. To defend your entitlement to compensation, our team evaluates your claim, puts together the appropriate paperwork, keeps in touch with the airline's legal team, and, if necessary, even represents you in court. No win, no fee.
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Yes, in some situations the airline can deny you compensation for a delayed or cancelled flight. These situations are known as "extraordinary circumstances," and occur when the airline is not the party at fault — but it was instead a third party or unforeseeable event the one that caused the delay or cancellation. Here is a non-exhaustive list of some examples of those situations:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
In general, according to British law, you have 5 years to file a claim for your delayed or cancelled flight at Manchester Airport. However, you can also claim under the law of the country of departure or of the country where the airline has its headquarters.
If you have some free time and want to unwind before taking off, Manchester Airport is a great place to be. Here are some activities you can engage in at Manchester Airport to pass the time during a lengthy wait or transfer:
Want to watch the latest Netflix series or catch up on social media? Then use the Manchester Airport free WIFI service. You can enjoy up to 4 hours of free service.
Do you feel like shopping? Each terminal has several shops that may be to your liking. Also, if you want to do your shopping in advance, World Duty-Free offers a Click & Collect service. You can make your purchases from home and simply collect and pay for them when you arrive at the airport.
At Manchester Airport you can also find a variety of restaurants where you can enjoy everything from fast food to Mexican food, or cafes and bars where you can enjoy a drink while you relax and unwind.
Do you need a comfortable place to be while you wait? Manchester Airport offers all travellers the possibility to book temporary escape lounge services. You can book your stay through the website in advance and enjoy lounge areas, food and beverages.
If you have a long layover then you can book a room in a hotel. The airport has a variety of hotels, such as the Radisson Blu which is only a 10-minute walk from the terminal. Undoubtedly the best option is to take a good rest and not risk arriving late at the airport and missing your flight!
If your stopover is long enough, you can head towards the city centre. With the train, which runs every 10 minutes, you can be in the centre of Manchester in as little as 20 minutes. Great way to avoid spending long hours at the airport!
Manchester Airport (MAN) is an international airport located in Ringway, Manchester – England. Locally known as Ringway, Manchester Airport is the third busiest airport in the United Kingdom, serving over 27 million passengers per year. The airport has three passenger terminals and one cargo terminal, and it is the only airport in the United Kingdom besides Heathrow Airport to operate two runways.
Manchester Airport's three terminals are located close to each other, so passengers can transfer between terminals comfortably on foot. Transfer from Terminal 2 to Terminal 1 or 3 can take between 5 and 15 minutes, with moving walkways along the terminal buildings. Meanwhile, T1 and T3 are a two-minute walk away.
84 airlines operate from Manchester Airport to over 200 destinations. Manchester Airport is the main base for TUI Airways. The busiest routes are flights to Tenerife–South, Dublin, Dubai, Alicante, Palma de Mallorca, and Amsterdam. The airport is also served by North American airlines such as American Airlines and Asian carriers such as Emirates and Etihad Airways. It also serves as a secondary hub for Flybe, Jet2, and Virgin Atlantic.
Manchester Airport has its train station, better known as The Station. It is located between Terminal 1 and Terminal 2 and is accessible by 'Skylink moving walkways'. Approximately every 10 minutes a train runs to and from Manchester Piccadilly railway station. The journey takes approximately 20 minutes.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation