Flight delayed or cancelled because of a strike? Claim compensation
Strikes are one of the leading causes of flight delays and cancellations. Industrial action taken by air traffic controllers or ground staff profoundly impacts the workflow of an airport making it impossible to run flight schedules on time. Often, passengers are left stranded, without any information or proper care.
Your rights as a passenger in case of a strike
If your flight was delayed or cancelled due to a strike, you probably are not entitled to compensation. Under Regulation (EC) No. 261/2004, passengers have the right to compensation under the following circumstances
A delayed flight of three or more hours
A cancelled flight
In case of an unjustified incident of denied boarding.
However, the regulation also defines exceptions, so-called extraordinary circumstances, under which passengers are not entitled to compensation. Industrial action in the form of a strike is one of these exceptions. Strikes often involve air traffic controllers or ground personnel, which do not belong to airline staff. Therefore airlines cannot be held accountable and are not obliged to compensate affected passengers.
However, there are some specific situations in which you may be entitled to receive compensation. If the airline’s staff has organised the industrial action in question and it was announced with enough time before it took place, then you might be entitled to compensation.
Right to care
While you may not be entitled to financial compensation, your airline is obliged to provide care in the case of severe delays. Care often includes food & drinks, phone calls as well as overnight accommodation if required. Contact the airline directly or approach a member of staff at the airport to receive assistance.
When am I entitled to compensation due to an industrial action or strike?
If your flight has been delayed or cancelled due to an industrial action organised by an airline’s staff or crew, you may very well be entitled to compensation. Even though it may vary from country to country, you will be entitled to compensation if a judge rules in your favour. So do not hesitate and submit your claim with us. Our team will assess the situation and get back to you with an opinion as soon as possible.
If you’d like us to asses your situation please fill in your flight details in our claim calculator. Almost immediately you will find out if your route allows you to claim for compensation. If you wish to proceed and submit your claim, our team will double check the conditions in which the strike took place and you will hear about our assessment in no time!
Which types of strikes are there and when am I entitled to compensation?
The most common types of strikes or industrial actions are the following:
Air Traffic Control Strike (no compensation)
Airport Staff strike (no compensation)
Baggage handlers and ground staff strike (no compensation)
Wildcat crew strike (no compensation)
Wildcat pilot strike (no compensation)
Announced pilot strike (Depending on the country of departure and nationality of the airline)
Announced staff strike (Depending on the country of departure and nationality of the airline)
If you’re still in doubt. You can always let us assess your claim and we will get back to you as soon as possible.
Very fast and professional, got my claim just over a month but then again the airline did tell us we can claim and gave us leaflets.
Siu Wan Lee
Tuesday 26 July 2016
Really simple to use, and didn't take very long for my claim to be processed.
Alice C Farmer
Thursday 21 July 2016
I wasn't very optimistic about using this service, but the from the outset the communication was excellent and the instructions were clear. The claim is all handled via email and the online service portal. The team are very quick to answer any questions you have while the airline is assessing your claim. In my case, I was awarded 225 Euros compensation, better than nothing and so glad I took the time and effort to get this money back! Thank you Flight-Delayed for your fantastic service.
Wednesday 20 July 2016
Very good service claiming a compensate after a long delay from airline and we got the out compensate. Thank you very much ...
Wednesday 13 July 2016
Successful claim against Jet 2 ! Took a while (4yrs) but glad to finally won !!
Friday 17 June 2016
This company provide a very fast and efficient service with no fuss and they took a fair amount of commission with no extra hidden charges. Extremely pleased with them.
Tuesday 7 June 2016
i have had great help with the flight delayed trip thankyou very much to u and team
Friday 3 June 2016
Very good Service for claming Money from Airline companies if you had a Problem like more than 3hrs delay, cancellations without reason.
For my case, Airline rejected my Claim via customer Service but after i used this site it took only 4 weeks from Claim to confirmation for compensation.
it's very easy to fill out the form to Claim and they answer/help right away.
you should try with this even though Airline already refused to pay you with several reason.
Monday 30 May 2016
It's taken 12 months to extract compensation from Ryanair, purely down to the pathetic customer service on the part of the Irish Airline. Will never use them again as they use every tactic in the book not to pay out, and even though they have now settled conversation rate 1.40, as opposed to commercial rate of 1,31.
Many thanks to Flight-Delayed for their excellent support. Well worth 25% cut to get justice done. Highly recommended.
Friday 27 May 2016
Just over three hours delay last year to Crete contacted this company, they sorted the claim and with in a few weeks Monet transferred into my account. fantastic service. Thank you
Janet Okorn Beech
Thursday 26 May 2016
Didn't expect result But cash son it's way to.me. Thank you. Great company
Tuesday 24 May 2016
What an excellent service , after trying for almost a year to claim compensation for a 5 hour delay in which we were kept inside the cabin with nothing to eat or drink i contacted this company and within 6 weeks I have recieved full compensation minus their 25% which I am happy to pay as I had given up. thanks again to the staff for all your communication and work to complete this. cannot recommend you enough
Monday 23 May 2016
Just got our cempensation thanks to the team at flight delay very easy process, kept informed as to how the claim was going
Wednesday 18 May 2016
Very good service to use for claiming money from the airline companies due to a long delays or cancellations for no reason or no explanation! I had no idea it is even possible, but I filled their forms and did not need to pay a thing for it. They claimed 800 euros for 2 passengers and all they took was their commission fee from the claimed price for their work which is the way it should be. They managed to get the money within a month or so.
Thursday 12 May 2016
My plane was delayed for over seven hours on a UK flight from Newquay to Manchester. I contacted Flight Delay and they quickly completed my claim without any fuss.
I have received £195.62 minus a 25% charge, I actually received £145.07.
All this took approx 5 weeks from beginning of claim to having payment into bank.
HIGHLY RECOMMEND and thank you flight-delayed
Tuesday 10 May 2016
Ryanair left us delayed at Knock Airport for over 4 hours. Not just inconvenient but annoyingly cost us an extra £23 airport parking which we could not reclaim. Although not a "serial complainer", saw the Flight Delayed Website and thought "why not?". So glad I did. Efficient and professional organisation that made it an easy process resulting in €300 for us and €100 for them and a "heads up" for Ryanair. Perfect.
Monday 9 May 2016
What a nice surprise, cheque for delayed flight dropped through the letterbox. Asked flight delayed to do the work for me and a few emails and a few months later I received the cheque for over £600. Minus their 25% which I do not begrudge as if they hadn't done the work for me I would never have got anything. Also thanks to Martin Lewis for making me aware I could claim. Thanks delayed flights I will certainly recommend you.
Saturday 7 May 2016
Very helpful, I got a lot back. I also hope anybody who ever got flight delayed, don't lose your right! It didn't take me a lot of effort to submit the materials, they can help you.
Wednesday 4 May 2016
Great service, very easy process and friendly team to deal with - answered questions quickly and through the online tool I was able to track the progress of our claim.
Everything has been handled really well and I would happily recommend the Flight-Delayed team to help you with your claim.
Tuesday 19 April 2016
My plane was over three hours late getting back to Manchester due to delays. I contacted Flight Delay and they got me £199 (minus 25% for their fee) for the delay. It took less than an hours work from me to fill out a form and give them my power of attorney. Six weeks later it was all sorted. Highly recommended!
Tuesday 12 April 2016
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