Air Passenger Rights Association (APRA) & : Protecting your air passenger rights

APRA works closely with the European Union, including the European Parliament, in strengthening and promoting air passenger rights in Europe. As we are proud to be part of the association. Learn more about it and our role in this article.

Check compensation in less than a minute

What you must know

  • APRA stands for Association of Passenger Rights Advocates and is a strong European entity dedicated to defending the rights of air passengers.

  • Members of APRA include representatives of major European air passenger rights organisations, including

  • as an APRA member, puts defending the rights of air passengers as a first priority.

  • According to EU261, air passengers can claim compensation in the event of delayed, cancelled or missed flights.

What is APRA and how do they make sure air passengers rights are protected?

APRA (Association of Passenger Rights Advocates) a non-profit organisation that aims to protect the rights of air passengers. To achieve this, they work closely with the European Union and the Parliament to ensure that air passengers' rights are always protected and top of mind.

APRA's mission is to ensure that air passengers are treated with respect and dignity and that their rights are protected at all times. Whether it's a delayed flight, a cancelled flight, or other air travel issues, APRA is dedicated to helping passengers navigate these situations and obtain the compensation they are entitled to.

Flight delayed by more than 3 hours?

You could be entitled to flight compensation up to £520!

Check compensation
W Kkd6 S Vp member of APRA, what does it mean?

As a member of the Air Passenger Rights Association (APRA), is committed to upholding the highest standards of customer service and ensuring that our clients are informed and empowered throughout the claims process. We have met APRA's strict code of conduct, which includes a commitment to transparency, fairness, and honesty in our dealings with clients. This makes us a trusted legal partner when it comes to defending air passengers' rights.

Our membership in APRA also gives us access to a wealth of knowledge and resources related to air passenger rights. We work closely with APRA to stay up-to-date on the latest developments in this field and to advocate for legislative changes that benefit passengers. This allows us to provide our clients with the most accurate and up-to-date information regarding their rights, and to help them obtain the compensation they are entitled to.

Flight delayed or cancelled — When are you entitled to flight compensation?

If you've experienced a flight delay, cancellation, or other issue during air travel, check your flight in less than a minute with our free, no obligation Claim Calculator. If you are eligible, our team of experts will be happy to help you navigate the claims process and get the compensation you're entitled to. And with our membership in APRA, you can trust that you're working with a team that is committed to protecting your rights as an air passenger.

Flight delayed or cancelled?

Check your compensation in less than a minute! Free, and no obligation.

Check compensation
U Vp D2 X6p top
U Vp D2 X6p bottom

Flight delay compensation: what are your air passenger rights?

According to the European Regulation EU261 on which APRA is constantly working on to improve, your rights as an air passenger are protected in the event of a delayed flight. If your flight leaving from the EU or onboard a European airline got delayed by more than 3 hours upon arrival, you can claim flight compensation up to £520 per passenger. You can find below the details of the claim amount depending on the distance of your flight.

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EUGet £350 per passenger
Flights of over 3,500 kilometres outside of the EU
Get £520 per passenger

Keep in mind that the EU261 only allows passengers to claim flight compensation when the airline is actually responsible for the delay. More information on this topic can be found on our extraordinary circumstances page.

Was your flight cancelled at the last minute?

Claim your cancelled flight compensation in less than a minute!

Check compensation
W Fb Gs2qx

Cancelled flight compensation: here’s how to claim your money back!

The European Regulations are also protecting your rights in the event of a cancelled flight. Cancelled flight compensation can be required if your flight was cancelled less than 14 days before departure, again, if the airline was responsible for the cancellation.

In case of a cancelled flight you can also request a refund if you choose not to travel with the same airline anymore (i.e. cancel your trip or refuse the alternative flight offered by the airline).

Useful links