Delayed or cancelled WestJet flight? Get compensation up to £520!

Was your WestJet flight cancelled or delayed? Due to the airline's actions, you probably had to cancel a necessary business trip or reschedule your vacation. On the plus side, you could use the EU261 regulation to request flight compensation for your WestJet flight if the flight was delayed or cancelled and if it was departing from Europe or the UK. At, we assist you and take care of your claim process. Increase your chances of receiving up to £520 in flight compensation by submitting your claim with us for your cancelled or delayed WestJet flight!

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Key Takeaways

  • WestJet flight delayed by more than 3 hours? Claim compensation up to £520 if you were leaving from the UK or the EU!

  • Did your WestJet flight get cancelled? You could claim flight compensation and/or a monetary refund of your ticket.

  • WestJet is a non-EU airline — if you flew from the UK/EU, you are entitled to compensation.

  • Canada also has its own rules when it comes to flight compensation — these apply to flights departing from Canada.

  • Submit your claim for compensation with — it only takes a few minutes.

Your rights in the event of a delayed or cancelled West Jet flight

In the event of delays or cancellations with WestJet, it's important to note that British and EU regulations are in place to protect your rights as an air passenger. Depending on the circumstances, you could be eligible for compensation from WestJet, amounting to as much as £520, along with a full refund of your ticket price.

Delayed WestJet flight — get compensation

If you arrived at your final destination at least 3 hours late, you are most likely entitled to flight compensation.

Cancelled or delayed WestJet flight?

Check your eligibility and claim your compensation in under 5 minutes!

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How much WestJet compensation can I get for a delayed or cancelled flight?

The amount of compensation is calculated according to the distance of your flight:

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EU
Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU
Get £520 per passenger

flight compensation amount

When flying from Europe or the UK with WestJet, chances are high that your flight distance is over 3,500km. Therefore, when a WestJet flight gets delayed or cancelled, passengers claiming with usually get flight compensation of £520.

Cancelled WestJet flight — when to claim flight compensation and a refund 

Depending on the reasons for your WestJet flight cancellation, you might be entitled to compensation of up to £520, a ticket refund, or both.

Cancellation noticeAlternative flightCompensation
Fewer than 7 days in advanceDeparts 1h+ earlier or arrived 2h+ laterYes
7-14 days in advanceDeparts 2h+ earlier or arrived 4h+ laterYes
Fewer than 14 days in advanceNo alternative flight offeredYes + refund

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When can I claim compensation for my cancelled WestJet flight?

You can claim flight compensation for your cancelled WestJet flight if all the following requirements are met:

  • Your flight departed from the UK or the EU.

  • Your flight was cancelled fewer than 14 days before the scheduled departure date.

  • WestJet was at fault for the cancellation → For more information, see the "Extraordinary Circumstances" section of this article.

Type of flightExampleCompensation
Flying with a British carrierTokyo to London with British AirwaysYes
Flying with a EU carrierAmsterdam to London with KLMYes
Flying with a non-UK/non-EU carrier from the UKLondon to Tokyo with Japan AirlinesYes
Flying with a non-UK/non-EU carrier to the UKTokyo to London with Japan AirlinesNo

When can I claim a refund for my cancelled WestJet flight?

In the event of a cancelled WestJet flight, you are entitled to a refund if your flight was from the UK/EU and

  • The airline didn’t offer an alternative flight


  • The airline offered you an alternative flight but you decided not to take it

Can I get flight compensation for a WestJet flight to the UK/EU?

Yes. However, since WestJet is a Canadian airline, Canadian laws will apply instead of European ones. Learn more about the Canadian regulations on the official website of the Canadian Transportation Agency.

Extraordinary circumstances — can WestJet deny me compensation?

If your WestJet flight was delayed or cancelled, WestJet needs to be the party at fault for you to be able to claim flight compensation. If the airline is not, extraordinary circumstances would apply and you might not be able to get flight compensation.

Some of the most common extraordinary circumstances are:

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

The definition of extraordinary circumstances is open to debate. Airlines may thus make the allegation that extraordinary circumstances occurred even if they did not. They do this to avoid having to pay compensation. However, you can always contest the airline's claims!

Make sure you hold the airline accountable and get your money — claim your compensation online in just 5 minutes with

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How long do I have to claim my WestJet compensation and refund?

If you were flying from the UK, you can claim flight compensation for up to 6 years after your disrupted flight.

Local rules apply if your itinerary does not include the United Kingdom. For instance, if you departed from France, you will have 5 years to claim; if you departed from the Netherlands, it is 3 years.

Check if you can still get compensation and a refund from WestJet with our free Claim Calculator.

How long will it take to get my WestJet compensation / WestJet refund?

Passengers claiming flight compensation with us get their money within a few weeks to a few months after they started their claim.

In some situations, the process can take longer. This is the case if the airline is not responsive or if we need to take your claim to court — in those events, the process can be extended by a few months or years.

Throughout the process, our team will keep you updated on any significant developments and will be available to answer any questions you may have.

How to claim WestJet compensation / WestJet refund?

Looking to save time and maximise your chances? Claim with, the easiest and fastest way to claim flight compensation and flight refund.

When starting your claim with us, you will only need to upload all the required documents to our website. From there, our team takes care of everything and does all the work for you: assessing your claim, preparing legal papers, contacting the airline's decision-makers, and, if necessary, taking your claim to court.

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If you wish to learn more about our fees, please visit our Price List page

Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!

About WestJet

After Air Canada, WestJet is one of Canada's major airlines. It was established in 1994 and is now offering flights to more than 100 destinations in the Americas, Europe but also the Caribbean.w