Eastern Airways flight delayed or cancelled? You might be entitled to compensation!

Flight delayed or cancelled? Claim flight compensation up to £520 per passenger!

Start your claim now and get your money sooner!

Key Takeaways

  • British law protects your air passenger rights.

  • If you had an Easter Airways flight delayed by at least 3 hours, you are entitled to compensation.

  • If your Eastern Airways flight was cancelled and you were informed about the cancellation fewer than 14 days before departure, you might be eligible for compensation — additional rules apply. Use our free Claim Calculator to quickly find out if you are eligible.

  • You can claim your flight compensation and/or flight refund within 6 years after the original departure date.

I had a delayed Eastern Airways flight. Am I eligible for compensation?

Yes, but only if your flight was delayed by at least 3 hours.

As shown in the infographic below, British and European law split delayed flights eligible for compensation into three categories, depending on the distance between the departure and arrival airports. However, as the vast majority of Eastern Airways flights happen within the mainland UK, in case of a delayed Eastern Airways flight, you will most likely be eligible for £220 in delayed flight compensation.

How much compensation can I get for my delayed or cancelled Eastern Airways flight?

The compensation amount is based on the distance of your flight and is per passenger:

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EU
Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU
Get £520 per passenger

delayed flight compensation rules

Claim compensation for your delayed or cancelled Eastern flight!

Cancelled Eastern Airways flight? You might be eligible for both compensation and a refund!

Depending on the exact circumstances, if you had a cancelled Eastern Airways flight, you might be entitled to compensation, a refund, or both!

Cancellation noticeAlternative flightCompensation
Fewer than 7 days in advanceDeparts 1h+ earlier or arrived 2h+ laterYes
7-14 days in advanceDeparts 2h+ earlier or arrived 4h+ laterYes
Fewer than 14 days in advanceNo alternative flight offeredYes + refund

Cancelled Eastern Airways flight?

Claim flight compensation, or refund, or both!

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How long do I have to submit my flight compensation and/or flight refund claim?

As all Eastern Airways flights depart from or arrive to an airport in the United Kingdom, they are covered by the very generous British law — passengers have up to 6 years to claim their flight compensation or refund.

Extraordinary Circumstances - Can Eastern Airways really deny me my claim?

If Eastern Airways was not responsible for the delay, cancellation or denied boarding, they can deny your claim for flight compensation. Those situations are referred to as Extraordinary Circumstances.
Here is a non-exhaustive list of the most common extraordinary circumstances that allow Marabu to deny your claim:

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

If any of the above happens to your flight, the airline can rightfully deny you the flight compensation claim. Please note that, however, it’s always worth checking whether the extraordinary circumstances indeed happened. We can do so for you, for free — simply use our Claim Calculator and let us know more about your flight.

Our professional team will review your claim and determine whether you are eligible for compensation. We operate on a ‘no win, no fee’ basis — so if your claim cannot be processed, you will not have to pay us anything.

Let us fact-check the airline!

We can help you get your compensation even if the airline already denied your claim!

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How long does it take to get my compensation from Eastern Airways?

It highly depends on your unique case.

There are claims that we can settle between us and the airline and get you your money within weeks.

However, there are also cases that take months or even years to finalise due to the airline’s unresponsiveness or lengthy court proceedings. Rest assured, however, that we will always keep you informed on the developments in your claim and fight for your rights until the very end.

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