Flight delayed, cancelled or overbooked?

You may be entitled to up to £520 in compensation!

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Air France flight delayed or cancelled? Get compensation and a refund!

Flight delays and cancellations can completely ruin your travel plans. However, you might be able to get compensated for the time you’ve lost!

Get up to £520 in flight compensation for a significantly delayed or suddenly cancelled Air France flight with the help of the experts at Flight-Delayed.co.uk

Use our free, no-obligation Claim Calculator to check whether you are eligible for Air France compensation or a flight refund.
 

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What you must know

  • Air France flight delayed? If the delay was 3 hours or more, you can claim up to £520 in flight compensation!

  • Air France flight cancelled? If you did not take any alternative flight offered by the airline, you can claim a full monetary refund.

  • Was your Air France flight cancelled fewer than 14 days prior to the original departure date? Then you might be eligible for up to £520 in flight compensation!

  • You can claim Air France compensation and Air France refund even for flights from up to 6 years ago.

  • Use our free, mobile-friendly Claim Calculator to check fast if you are entitled to Air France compensation and refund!

  • Don’t let the airline trick you — maximise your chance of a successful claim with the help of the experts at Flight-Delayed.co.uk. 10+ years of experience. 98% success rate in courts. No win, no fee.
     

Table of contents

About Air France

UK and EU air passenger rights

Delayed Air France flight — claim flight compensation of up to £520

Cancelled Air France flight — get refund and compensation

Compensation when flying to a non-EU country

Extraordinary circumstances — when can Air France deny compensation?

How much time do I have to claim Air France compensation and refund?

How long does it take to get Air France compensation and refund?

How to claim Air France compensation and refund?

Useful links


About Air France

Air France, being established back in 1933, is one of the world’s oldest airlines still in operation. In 2003, the airline merged with the Dutch flag carrier KLM, establishing the Air France-KLM Group. 

Air France itself currently owns a number of subsidiaries and franchises, such as the Air France Hop airline (formerly known as HOP!) and Servair, a company specialising in airline catering. In 2007, Air France and Transavia — a Dutch low-cost airline, fully owned by KLM — established a French subsidiary of the latter, Transavia France.

In 2019, Air France carried 52.2 million passengers — half the number of passengers carried by the whole Air France-KLM Group (104 million in 2019).

 

Have you had a delayed or cancelled Air France flight during the last 6 years?

Check if you can claim flight compensation or a refund!
 

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Air passenger rights in the UK and EU

All Air France flights are covered under the European Regulation (EC) No. 261/2004, known also as EU261 or Flight Compensation Regulation. After Brexit, this regulation was adopted into British law.

EU261 is the most pro-passenger regulation like this in the world. It provides clear instructions to airlines on when they should issue compensation and refunds for delayed and cancelled flights.

Unfortunately, these regulations are often still not respected by airlines. That’s where Flight-Delayed.co.uk comes in. Since 2010, we have been helping passengers get their money back from airlines. We have legal teams in 9 countries and a 98% success rate in courts, helping you maximise your chances of a successful claim.

For your convenience, we operate on a ‘no win, no fee’ basis.

 

Air France flight delayed or cancelled?

Claim up to £520 in compensation!
 

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Delayed Air France flight — claim compensation

Was your Air France flight significantly delayed? Then according to the regulations in the UK and EU, you might be eligible for flight compensation.

 

When can I claim flight compensation for a delayed Air France flight?

Generally, to be eligible for compensation, you must meet two criteria:
 

  • The flight delay must be 3 hours or longer.

  • The airline must be the party at fault for the delay. If extraordinary circumstances occur, such as extremely bad weather preventing a takeoff, you might not be entitled to compensation.

 

How much compensation can I get if I had a delayed Air France flight?

  • For all flights of fewer than 1,500 km, the compensation is £220.

  • For all flights between 1,500 and 3,500 km, the compensation is £350.

  • For all flights of over 1,500 kilometres within the EU, the compensation is also £350.

  • For all flights of over 3,500 kilometres outside of the EU, the compensation is £520 — however, if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.

 

cancelled and delayed Air France flight compensation


Cancelled Air France flight — get refund and compensation

Was your Air France flight cancelled? Depending on the exact circumstances of the cancellation, you might be eligible for a flight refund, flight compensation, or both!
 

When can I claim an Air France ticket refund?

You are eligible for ticket refund if your flight was cancelled and you did not take any alternative flight offered by the airline. The cause of the cancellation does not matter.
 

Air France voucher — should I accept it instead of a refund?

We do not recommend it. The main reasons for this are:
 

  1. Voucher forces you to use the same airline in the future.

  2. When you accept a voucher, you freeze your money and can’t use it for anything else besides an airline ticket.

  3. Travel vouchers usually have very strict expiry dates. You might need to plan your next trip around the travel voucher expiry date.
     

=> Already accepted a voucher? See if you can still exchange it for a money refund.

 

When can I claim cancelled Air France flight compensation?

You are eligible for cancelled flight compensation if your Air France flight was cancelled fewer than 14 days prior to the original departure date and if no extraordinary circumstances occurred. Additional criteria apply also in regards to the alternative flight offered by the airline — we explain them in the table below.

 

When can I claim both compensation and a refund?

Yes, you can get both an Air France refund and compensation if your flight was cancelled fewer than 14 days prior to the original departure date due to the airline’s own fault and…
 

  1. You were not offered an alternative flight by Air France.

  2. You were offered an alternative flight by Air France but decided not to take it. However, the alternative flight must meet the criteria presented in the table below.
     

cancelled flight compensation rules Air France


I travelled with Air France to a non-EU country. Am I still entitled to compensation and refund?

Yes, the EU regulations apply to all Air France flights.

However, it's worth noting that when flying with an airline that is headquartered neither in the UK nor in the EU, the situation may be different. See the table below for details.
 

compensation and refund rules for non-EU flights


Extraordinary circumstances — when can Air France deny compensation?

There are situations where the flight delay or cancellation happens not because of the airline’s fault but because of a third party of force majeure. When this happens, the airline is not obliged to pay out compensation.

Among these extraordinary circumstances are:
 

  • Bad weather, for example thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry.

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
     

Unfortunately, airlines still too often deny even the rightful claims by suggesting that extraordinary circumstances occurred when it was not actually the case. Thanks to our 10+ years of experience, we can help you maximise your chances of a successful claim and hold the airline accountable. 

You can submit your claim with us even if your claim has already been denied once by the airline — we will carefully review your case and fight for your rights. No win, no fee.
 

Not sure if you are entitled to Air France compensation and refund?

Check it for free with our smart Claim Calculator!
 

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How much time do I have to claim Air France compensation and refund?

If you are flying from the UK, you have 6 years to claim flight compensation and refunds. The exception is Scotland, where you have 5 years to do so.

If your itinerary does not include the UK, use our free Claim Calculator to see if you can still claim, as different local laws may apply.

=> Check if you can still claim Air France compensation and refund

 

 

How long does it take to get Air France compensation and refund?

Passengers who claim with Flight-Delayed.co.uk often find money on their accounts within a few weeks or months.

However, if the airline is unresponsive and/or the claim has to be taken to court, the wait time might get extended.

Rest assured, though, that if you decide to claim your Air France compensation or refund with Flight-Delayed.co.uk, you won’t need to stay alert all the time while waiting for your money. After you submit all the documents and information needed to proceed with the claim, we will take care of the whole process for you, including representing you in court, if needed.

Even if it might take a while to get your money back, we will keep you posted on any important updates regarding your claim and be there to answer any questions you may have.

For your convenience, we work exclusively on a ‘no win, no fee’ basis.
 

Maximise your chance of receiving your flight compensation and refund.

Claim today with Flight-Delayed.co.uk
 

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How to claim Air France compensation and refund?

First, double-check your eligibility with our free, no-obligation Claim Calculator. This way, you’ll know what to expect.

If you are found to be eligible for compensation or a refund, you can either try to claim it by yourself directly with the airline or let us handle all the work for you. We’ll efficiently process your claim, send it to the right people at Ryanair and fight for your rights until the very end, even in court. Thanks to over a decade of experience we have in the area of airline claims, we can help you maximise your chances of a successful claim.
 

Why claim Air France compensation and refund with Flight-Delayed.co.uk?

  • Helping passengers since 2010

  • Legal teams in 9 countries

  • 98% of court cases won

  • ‘No win, no fee’ — always

 

Learn more about our fees on our Price List page or claim right away — straight from your phone or your computer — using our smart online system.
 

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Useful links

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