Skyscanner flight delayed or cancelled? Get flight compensation of up to £520 per passenger!

Did you book your holiday through Skyscanner? Booking with a travel agency usually means less trouble, however, no one is safe from flight delays or last-minute cancellations that could completely ruin your plans.

Check your Skyscanner compensation the fastest way!

Skyscanner flight delayed or cancelled — here’s what you should know

  • Was your Skyscanner flight delayed by more than 3 hours upon arrival? You could claim flight compensation and receive up to £520 per passenger!

  • Skyscanner flight cancelled fewer than 14 days before departure? Ask for a full refund of your ticket and flight compensation

  • European regulations regarding passenger rights allow you to get flight compensation for flights departing from Europe and all flights operated by European airlines.

  • In the event of a flight being delayed or cancelled, get in touch with — we will help you get the flight compensation you are rightfully entitled to!

Skyscanner flight delayed — When can I claim flight compensation 

European regulations (EU261) state that when a flight is delayed by more than 3 hours, passengers should receive flight compensation from the airline.

Flight compensation is however only possible if:

  • Your flight was departing from Europe, or operated by a European airline (more information in the table below)


  • The airline was responsible for the delay. In other words, the delay was not due to a third party or unforeseen event (see Extraordinary circumstances)
Type of flightExampleCompensation
Flying with a British carrierTokyo to London with British AirwaysYes
Flying with a EU carrierAmsterdam to London with KLMYes
Flying with a non-UK/non-EU carrier from the UKLondon to Tokyo with Japan AirlinesYes
Flying with a non-UK/non-EU carrier to the UKTokyo to London with Japan AirlinesNo

Skyscanner flight delayed?

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Skyscanner flight cancelled — Compensation and refund policies according to EU261

If your Skyscanner flight was cancelled you have several options. Either you can claim flight compensation, the full monetary refund of your ticket or both, in certain circumstances. Continue reading to know more!

Flight compensation for my Skyscanner flight cancelled 

According to the EU261, you can claim flight compensation for an Skyscanner flight cancelled when all of the following conditions are met:

  • Your flight was departing from Europe or operated by a European airline
  • The airline announced the cancellation of your flight less than 14 days in advance
  • The cancellation was the airline’s fault, not a third party or unforeseen event (see extraordinary circumstances)
Cancellation noticeAlternative flightCompensation
Fewer than 7 days in advanceDeparts 1h+ earlier or arrived 2h+ laterYes
7-14 days in advanceDeparts 2h+ earlier or arrived 4h+ laterYes
Fewer than 14 days in advanceNo alternative flight offeredYes + refund

Flight refund for cancelled Skyscanner flight

No matter the airline or your flight itinerary, you are eligible for a flight refund as soon as your flight was cancelled and:

  • The airline offered you an alternative flight that you decided not to accept


  • The airline did not offer you an alternative flight

Was your flight booked with Skyscanner cancelled?

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Skyscanner flight cancelled — Voucher or refund?

We highly recommend not accepting vouchers from airlines. When you accept a voucher, it may restrict you to flying with the same airline, and it could have an expiration date. Additionally, in the unfortunate event of the airline facing financial difficulties, getting a refund may become challenging.

Flight compensation amount for Skyscanner flight delayed or cancelled

The compensation amount depends on the distance of your flight. You will receive it per passenger.

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EUGet £350 per passenger
Flights of over 3,500 kilometres outside of the EUGet £520 per passenger

Extraordinary circumstances — can the airline deny me flight compensation?

Regrettably, yes, they can. Even if your flight experienced a delay of over 3 hours or was canceled unexpectedly, the airline might refuse compensation, citing 'extraordinary circumstances.' These are instances where the airline is not at fault for the delay, but rather, it results from a third party or unforeseeable event.

Here are a few examples of the most common extraordinary circumstances when the airline had the right to deny your flight compensation:

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

Airlines can wrongly use the excuse of extraordinary circumstances!

Claim with and we will compare data to make sure you get the money you deserve!

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How long can I claim for my delayed or cancelled Skyscanner flight?

The timeframe for making a claim for your delayed or cancelled flight through Skyscanner varies and depends on several factors, including the country of departure, the destination, and the airline's country of operation.

For instance, if your journey began in the UK, you typically have up to 6 years to claim compensation. In France, the window is 5 years, while in the Netherlands, it's a shorter period of 2 years.

How long before I receive my flight compensation for my Skyscanner flight? 

Generally, passengers who file flight compensation claims with can expect to receive their compensation or refund within a few weeks to a few months. Occasionally, if airlines are uncooperative, the processing time for claims may be prolonged by a few weeks or months.

Regardless of the duration of your claim, rest assured that we are committed to keeping you updated at every step of the process.

Skyscanner flight delayed or cancelled — Should you reach out to the airline or your travel agency? 

Facing a Skyscanner flight delay or cancellation, you have a choice between reaching out to the airline or to Skyscanner directly for assistance. However, our recommendation is to consider having a strong legal partner by your side when pursuing flight compensation.

This approach can provide you with the expertise and support needed to navigate the complexities of compensation claims effectively, ensuring your rights as a passenger are protected throughout the process.

Stop hesitating and choose, the simplest and fastest path to obtain your flight compensation or refund from the airline!

When you provide all the essential flight details on our website, our experts will take charge to ensure your claim is managed efficiently. At, we meticulously assess your claim, prepare all the necessary documents, engage with the airline, and, when required, we're prepared to pursue legal action to secure your flight compensation. And remember, we operate on a “no win, no fee” basis.

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About Skyscanner 

Skyscanner is a renowned travel metasearch engine that simplifies the process of finding and booking flights, hotels, and car rentals. With its user-friendly platform and comprehensive search capabilities, Skyscanner helps travelers compare prices and options from various airlines, online travel agencies, and hotel providers. It has gained popularity for its commitment to delivering convenience and value to travelers worldwide, making it a trusted resource for planning and booking travel adventures.

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We can also help you claim flight compensation for flights with other airlines, such as Xiamen Airlines, World2Fly, Swiftair, or Surinam Airways.