Your rights in the event of a delayed or cancelled Oman Air flight
Understand that if you were a passenger on a cancelled or delayed Oman flight, European and British laws protect your rights as an aviation passenger. In some instances, when your flight is departing from the UK/EU, you may be eligible for Oman Air compensation of up to £520 and a full refund of the ticket price for your Oman Air flight that was cancelled.
Was your Oman Air flight delayed? You are probably eligible for flight compensation if you arrived at your ultimate destination at least 3 hours late.
Was your Oman Air flight cancelled? If you did not take a substitute flight offered by the airline, you are entitled to a refund. In addition, if your flight was cancelled within 14 days of departure, you may be eligible for Oman Air flight compensation.
Irrespective of the flight disruption or its cause, airlines are obliged to provide passengers with special assistance, known as the "right to care.” This includes: food and beverage vouchers, communication services, and, if necessary, accommodations and transportation. You can claim the vouchers directly at the airline’s service desk at the airport, if the airline refuses to give you them, buy what you need anyways — they will have to pay you back those expenses regardless (as long as they are within reason).
If your flight was delayed or cancelled due to an "extraordinary circumstance," you can't claim flight compensation since the airline must be held accountable for the flight disruption to compensate passengers.
Oman Air — Can I claim flight compensation with a non-EU airline?
Did your Oman Air flight originate in the UK or the EU? If that was the case and your flight was delayed or cancelled, you may be entitled to compensation.
Unfortunately, you are not entitled to compensation if the flight disruption occurred on your return journey to the UK/EU. For more details, see the table below.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
Oman Air compensation for delayed flight
If your Oman Air flight from Europe was delayed for more than 3 hours, you might be eligible for flight delay compensation! Only if the delay was caused by a third party or force majeure (extraordinary circumstances) can the airline deny you compensation.
Was your Oman Air flight delayed by more than 3 hours?
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Depending on the specifics of your Oman Air flight cancellation, you may be entitled to up to £520 in compensation, a ticket refund, or even both.
If a last-minute cancellation occurred on your flight, you may be eligible for flight compensation (fewer than 14 days before the original departure date).
Only flights leaving from the UK/EU are covered by this.
To be taken into account: The airline may, in some circumstances, justifiably refuse to pay you compensation even if you meet the aforementioned requirements. For further information on such situations, see the "Extraordinary Circumstances" section of this article.
If your Oman Air flight from the EU was cancelled, you may be eligible for a refund if you meet the following criteria:
The airline did not offer you an alternate flight.
OR
The airline did offer you an alternate flight, which you declined.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Can I get flight compensation if I cancel my Oman Air flight?
If you opt to cancel your Oman Air flight, keep in mind that you may be ineligible for flight compensation under British air passenger rights rules and regulations. To learn more about Oman Air's refund and compensation policies, visit their website or contact their customer service department.
Oman Air missed connection flight due to delay or cancellation
If you booked both flights as part of the same reservation and the delay or cancellation meets the conditions, you might qualify for compensation and/or a ticket refund under British/European air passenger rights legislation.
You could receive £520 in flight compensation for your disrupted Oman Air flight.
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Check your Oman Air flight status
Before leaving for the airport, check the status of your flight to be aware of any last-minute changes. By checking the airline's, airport's, or flight tracking websites, you may instantly determine the status of your Oman Air flight.
Your airline may have to compensate you if your Oman Air flight from the UK/EU was delayed or cancelled. The compensation is given per passenger and based on the distance of your flight:
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
There are times when a delay or cancellation is caused by a third party or a case of force majeure rather than the airline. These circumstances fall under the category of extraordinary circumstances.
Oman Air may legitimately refuse to give you compensation if one of the following scenarios applies to your case.
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Be cautious! Airlines can sometimes claim that an extraordinary circumstance occurred, even if this is not the case. They do this to avoid having to pay compensation.
Ready to claim your compensation?
Oman Air is a non-EU airline, hence the time frame will be determined by the country of arrival. For instance, if you flew to the United Kingdom, you would have 6 years to make a claim (the exception is Scotland, where you would have 5 years). However, if you flew to Italy, you would have 2 years.
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When passengers use Flight-Delayed.co.uk to claim flight refunds or compensation, they frequently get their money within a few weeks or months.
The wait time could be months or even years if the airline doesn't cooperate or if the claim needs to be filed in court.
No matter how long the claim takes, you can be confident that our team will keep you updated on any significant changes and be ready to answer any questions you may have.
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Oman Air is the Sultanate of Oman's national airline and flies primarily from Muscat International Airport in Seeb, Muscat. The airline conducts domestic and international passenger services, along with regional air taxi and charter flights; over 40 global destinations are offered throughout Africa, the Far East, Europe, the GCC, and the Indian Subcontinent.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation