Check the status of your flight
There are various ways of checking the status of a flight. Airlines provide their own individual information on their websites but there are also third parties that track flight status.
Just like airlines do, airports also track flight information and provide updates on their departures and arrivals. Below you can check the status of your flight based on your airport of departure or arrival
Was your flight cancelled because of the coronavirus? Then you are entitled to the refund of your ticket or booking!
The aviation sector has been severely affected by the coronavirus outbreak. This obviously has consequences for air traffic and airlines, but it is precisely now that the rights of air passengers are of importance. The European Commission has confirmed that in the event of a flight being cancelled, airlines must give passengers a choice between receiving travel vouchers or the reimbursement of the ticket costs.
Coronavirus: What are my rights when a flight is cancelled?
If your flight is cancelled because of the coronavirus, you are entitled to a complete refund of your ticket. European Regulation EC 261/2004 obliges the airline to refund the full price of the ticket within 7 days in case of a cancelled flight. Currently, many airlines and travel agencies only offer vouchers that can be used to book a new flight in the future. However, this voucher policy is not in compliance with European legislation. In addition, vouchers often do not provide any guarantee. If an airline goes into administration, passengers holding a travel voucher will lose their money.
What am I entitled to if my flight is cancelled due the ongoing COVID-19 crisis?
If your flight is cancelled because of the coronavirus outbreak, you are not entitled to compensation. However, you are in fact entitled to the full refund of your ticket. The coronavirus crisis is considered an extraordinary circumstance, which exempts the airline from the obligation to compensate passengers for the cancellation of their flight.
Important: supplementary compensation is not the same as the right to the reimbursement of the ticket! Even when affected by the coronavirus outbreak, airlines are legally obliged to refund the full amount within 7 days after the flight cancellation.
I have already received a voucher, can I still opt for the refund of my flight?
Even if the airline has already offered you a voucher, you can make a claim for the full refund of your booking's price. If you have purchased your booking with other amenities (package travel) you are still entitled to the refund of the whole package.
Flight-Delayed.co.uk will be happy to help you claim the refund of your cancelled flight or booking
Unfortunately, we see too often that airlines still fail to comply with the legal obligations. Passengers are forced to accept vouchers when they are actually entitled to a refund of their fare.
Flight-Delayed.co.uk will be happy to help you claim the full refund. From submitting the claim to taking the airline to the courts in the event of non-payment. Since 2010, we have been committed to upholding the rights of affected air passengers throughout Europe. Fill in your flight details and find out immediately whether you are entitled to the refund of your ticket. In just 3 minutes you can submit your claim on a 'no win, no fee' basis. Should the airline obstruct the process, we will take them to court if necessary. All legal costs are covered by our 25% fee.
Flight status: delayed or cancelled? You may be entitled to compensation
It is common for a flight’s status to be delayed or cancelled and if that is the case, then passengers have the right to claim flight compensation.
You will have the right to claim compensation if your flight has been delayed for 3 or more hours or if your flight was cancelled altogether. The total length of the delay will be calculated based on your original arrival time (at your final destination so connecting flights are covered) and your actual arrival time. For cancellations, you can claim if you've arrived more than 2 hours late. Claiming compensation can be done quickly and easily if you know your rights!
As established by Regulation EC 261/2004, the distance covered by your flight's route will determine the amount that you’ll receive in compensation for your cancelled or delayed flight. The following totals are stipulated in the regulation:
- For all flights of 1,500 kilometres or less, you’ll receive up to £220
- For all intra-Community flights of more than 1,500 kilometres and for all other flights between 1,500 and 3,500 kilometres, you can receive up to £350
- For all other flights (routes covering a distance greater than 3,500 kilometres) you'll be entitled to receive £530*
*In this case, if you’ve arrived at your final destination with a total delay greater than 3 hours but less than 4 hours, the airline will be able to apply a 50% reduction to the total amount established in the regulation.
The total sums that you can receive in compensation are set by the regulation in Euros. These are €250, €400 and €600. Depending on the conversion rate, you might receive the above-mentioned amounts in British Pounds.
Flight checker: am I entitled to compensation
You can use our free claim calculator to check if you can claim compensation for your flight disruption. If you’ve just checked your flight and found out that it has been delayed or cancelled, now you know that you might just be entitled to compensation.
Why is my flight delayed or cancelled?
That’s unfortunate! If you’ve just discovered that your flight has been delayed or cancelled and are wondering why this is the case, there are some possibilities as to why this has happened:
The incoming flight is delayed: This is very common and, especially if your flying short-haul flights, it happens all the time. Something might have gone wrong in the previous leg of your aeroplane’s schedule. Perhaps the cleaning took too long or a crew or staff member called in sick.
Operational Issue: Perhaps the crew have reached their maximum working hours and new crew members need to be brought in to operate your flight.
Technical problems: There might be an issue with the plane. This is often the case as, due to the industry’s spectacularly high standards of safety, every single little thing that might not be working properly has to be checked and its functionality confirmed.
Air traffic control restrictions: As you can imagine, managing air traffic can be very stressful. Sometimes, ATC officers need to impose restrictions to ensure safety. This might happen during the flight (re-routing) or whilst waiting to take-off or land. If a plane misses its landing or departure slot, air traffic control will have to find a new slot for the aircraft to arrive or depart.
Adverse weather conditions: This one is tricky. Sometimes it is pretty obvious, as there might be a snowstorm outside. However, on some other occasions, you may find yourself waiting at the airport when outside there’s nothing but sunshine and mild temperatures. This happens because of the weather conditions at the airports involved in the previous leg of the aircraft's schedule as well as the meteorological circumstances at your destination.
Unruly passengers: Sometimes, it is just someone else's fault. Perhaps two other passengers got into a heated discussion with each other or with the crew. Every now and then, a passenger might simply refuse to be downgraded or check his or her cabin bag. You never know, but there are some crazy stories out there.
Airport problems: There is the possibility that some issues at the airport might affect your flight. For example, maybe there are very long queues at the security checkpoints or there was a foreign object on the tarmac. Other examples include an airport staff strike or airport equipment malfunctioning.
Is there any way of knowing if my flight will be delayed or cancelled?
Last-minute delays and cancellations are pretty hard to predict. However, you should always keep an eye on the weather and the status of the flights taking off from your airport of departure. If most of the flights have been delayed or cancelled, chances are yours will be disrupted too. There is a silver lining nonetheless. If you are travelling from, in or to Europe with an EU airline, you may be entitled to compensation! Let Flight-Delayed claim the compensation you may be entitled to and forget about the hassle of dealing with the airline yourself. Best of all, our 25% win-fee will cover every possible cost associated with doing so, even if we have to court. Don’t wait any longer and submit your claim, you could get up to £530 (€600) per passenger.
UK and Ireland
London Gatwick departures and arrivals
London Luton departures and arrivals
Edinburgh Airport departures and arrivals
Birmingham Airport departures and arrivals
Glasgow Airport departures and arrivals
Dublin Airport departures and arrivals
Bristol Airport departures and arrivals
Newcastle Airport departures and arrivals
Liverpool Airport departures and arrivals
London City departures and arrivals
Munich Airport departures and arrivals
Frankfurt International departures and arrivals
Lisbon Airport departures and arrivals
Istanbul Airport departures and arrivals
United States of America
Los Angeles LAX departures and arrivals
Denver International Airport departures and arrivals
Orlando International departures and arrivals
San Francisco International departures and arrivals
Rest of the world
Dubai International departures and arrivals
Tokyo Haneda departures and arrivals
Sidney International departures and arrivals
Sao Paulo international departures and arrivals
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