Your rights in the event of a delayed or cancelled Dan Air flight
If your Dan Air flight is delayed or cancelled, you have certain passenger rights and may be entitled to compensation under Regulation (EC) No. 261/2004, known as EU261. The regulation protects passengers travelling with EU airlines or departing from the EU.
If you were flying with Dan Air from or to the UK, you may be eligible for compensation under the UK's version of EU261, 'The Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019'. This regulation provides protection for UK air passengers similar to EU261 and was enacted after Brexit to ensure that UK passengers continue to have access to similar levels of protection.
Was your Dan Air flight delayed? If you arrived at your final destination at least 3 hours late, you are most likely entitled to flight compensation.
Was your Dan Air flight cancelled? If you did not take an alternative flight offered by the airline, you are entitled to a refund. Additionally, if the flight was cancelled fewer than 14 days before departure, you might be entitled to cancelled Dan Air flight compensation.
Regardless of the flight disruption or its cause, airlines must provide passengers with special assistance, known as the "right to care.” This includes: food and beverage vouchers, communication services, and, if needed, accommodations and transportation. You can claim those directly at the airline’s service desk at the airport, if the airline refuses to give you a voucher, just go and buy what you need — they will have to pay you back those expenses (as long as they are reasonable).
Warning: If your flight was delayed or cancelled because of an “extraordinary circumstance”, you won’t be entitled to flight compensation as the airline needs to be responsible for the flight disruption to provide compensation to passengers.
H2: I am travelling outside of the UK/EU with [Airline]. Am I still eligible for compensation?
Since Dan Air is a Romanian airline, your rights are protected under the EU261 regulation. If your flight departed from the UK, your rights will also be protected under British regulations.
See the table below for some examples:
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
Dan Air compensation for delayed flight
If your Dan Air flight has been delayed, you may be entitled to compensation. The British and EU regulation states that if your flight follows certain conditions, you may be entitled to Dan Air flight delay compensation.
Your flight must be:
Delayed by more than three hour
Not caused by “extraordinary circumstances” outside of the airline’s control.
Dan Air flight delayed or cancelled?
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Dan Air compensation for cancelled flight
If your Dan Air flight has been cancelled, you may be eligible for compensation under EU261 and British regulations, as well as a full refund of your ticket price.
When can I claim compensation for my cancelled Dan Air flight?
Dan Air flight cancelled? You may be entitled to compensation of up to £520 per passenger under certain conditions:
Your flight was cancelled within 14 days before the planned departure, AND,
The cancellation was not caused by “Extraordinary Circumstances” outside of the airline’s control.
When can I claim a refund for my cancelled Dan Air flight?
If your Dan Air flight is cancelled, you can choose between an alternative flight or a full refund of the cost of your ticket. You can receive a refund of your ticket if:
Dan Air did not offer an alternative flight
You decided not to take the alternative flight offered by Dan Air.
To claim compensation and a refund for your cancelled Dan Air flight, you can use the services of Flight-Delayed.co.uk. Our legal experts can help you navigate the claims process, ensuring that you receive the maximum amount of compensation and a full refund.
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Can I get flight compensation if I cancel my Dan Air flight?
You should be aware that depending on the EU and British air passenger rights laws, if you decide to cancel your Emerald Airlines flight, you might not be eligible for flight compensation. For further details on the airline's refund and compensation policy, please consult their website or get in touch with customer support.
Dan Air missed connection flight due to delay or cancellation
If both flights were scheduled under the same reservation and the delay or cancellation satisfies the conditions stated above, you may be qualified for compensation and/or a ticket refund under EU and British air passengers rights legislation.
What if Dan Air offered me a voucher? Should I accept it?
It is not recommended to accept the airline voucher offered for your Dan Air cancelled or delayed flight. Here are a few reasons why:
The voucher may have an expiration date or may be subject to certain restrictions and blackout dates, which may make it difficult for you to use.
By accepting the voucher, you may be waiving your right to claim compensation in cash, which may be a better option for you.
In the event that the airline goes bankrupt, you may no longer be able to use your unused voucher to get your money back.
You could get £520 in flight compensation for your delayed or cancelled Dan Air flight.
Flight-Delayed.co.uk allows you to claim compensation in only a few minutes!
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Check your Dan Air flight status
Visit the airline's or the airport's website to check the status of your Dan Air flight. By entering your flight information, you will receive real-time notifications on any changes, delays, or cancellations, keeping you informed about the status of your voyage.
How much compensation am I entitled to?
The amount of compensation you may receive is dependent on the length of your flight.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Are you eligible for Dan Air compensation?
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Dan Air flight overbooked – am I also entitled to compensation and refund?
If you were bumped off a flight with Dan Air due to overbooking, you may be entitled to compensation and/or a full refund.
According to British and EU regulations, Dan Air must find alternative travel arrangements for the affected passengers. If the airline is unable to provide alternative travel arrangements, then they must offer you a full ticket refund.
If an alternative flight is provided but causes you to arrive at the destination 3 hours later than the original flight arrival time, you may be entitled to compensation in accordance with the flight delay compensation policies.
Extraordinary circumstances — can Dan Air deny me compensation?
Flight disruptions can happen for many reasons, and some are beyond the control of the airline. In such cases, airlines are not legally required to provide compensation to passengers. These situations are referred to as "extraordinary circumstances."
Examples of extraordinary circumstances where Dan Air can reject your claim include:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
If you're unsure whether your situation qualifies for compensation or if you have any questions about your rights as a passenger, you can seek legal advice from Flight-Delayed.co.uk. Our team of experts can help you understand your eligibility for compensation and guide you through the claims process.
How long do I have to claim my Dan Air compensation and refund?
If you have experienced a delayed or cancelled flight with Dan Air, a Romanian airline, it's important to know that you only have up to 6 months to file a complaint and up to 3 years for court action.
However, if your itinerary includes other countries in the UK or EU, you have more time to file a claim. For instance, you have up to 6 years to file a claim for compensation in the UK (except Scotland). And you generally have 1 to 3 years to file a claim in other EU countries
At Flight-Delayed.co.uk, we recommend that you file your claim as soon as possible after your flight disruption, as this can help expedite the compensation process.
Check if you qualify for compensation right away using our free Claim Calculator
How long will it take to get my Dan Air compensation / Dan Air refund?
The timeline for receiving your compensation or refund can vary depending on a few factors. These include the complexity of your case and the response time of Dan Air.
If all goes well, it will take a few weeks to a few months for you to receive your compensation and/or refund. However, if Dan Air rejects your claim or is taking longer to make a response, it can take up to a few months or even a few years.
At Flight-Delayed.co.uk, we understand the stress of waiting for your compensation and refund. That's why we work to resolve your claim as efficiently as possible and do all that we can to ensure you receive your compensation, no matter how long it takes.
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How to claim Dan Air flight compensation and refund?
At Flight-Delayed.co.uk, we specialise in helping air passengers claim compensation and refund for delayed and cancelled flights. With our expertise and experience, we can handle the entire claims process on your behalf, from filing the initial claim to negotiating with the airline and pursuing legal action if necessary.
To get started with your Dan Air compensation claim, simply visit our Claim Calculator and submit your flight details and some documents. Our team of legal experts will then review your claim and determine its eligibility for compensation. If we believe you have a valid claim, we will handle the entire process on your behalf, including communicating with the airline, gathering evidence, and pursuing legal action if necessary.
With Flight-Delayed.co.uk, you can rest assured that we will fight for your rights as a passenger and help you get the compensation you deserve for your delayed or cancelled Dan Air flight. Don't hesitate to take the first step towards claiming your compensation!
Why claim with Flight-Delayed.com
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About Dan Air
Dan Air is a Romanian airline that was founded in 2017. The airline offers domestic and international flights to various destinations across Europe and beyond, including popular cities such as London, Barcelona, Milan, and Berlin. With a focus on providing affordable and convenient air travel, Dan Air has quickly become a popular choice for travellers looking to explore new destinations or visit friends and family abroad. The airline's fleet consists of modern aircraft equipped with the latest technology, ensuring a comfortable and safe journey for passengers.
Useful links
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation