Your rights in the event of a delayed or cancelled Bulgaria Air flight
If you face any Bulgaria Air cancellations or delays, remember that EU and British regulations protect your rights as an air passenger. In specific situations, you may be entitled to Bulgaria Air compensation of up to £520 and a full refund of the ticket price for your cancelled Bulgaria Air flight.”
Was your Bulgaria Air flight delayed? You are likely eligible for flight compensation if you reached your intended destination at least 3 hours late.
Was your Bulgaria Air flight cancelled? You are eligible for a refund if you declined the airline's substitute flight offer. Furthermore, if the flight cancellation occurred less than 14 days prior to departure, you could qualify for compensation for a cancelled Bulgaria Air flight.
Regardless of the root of the flight disruption, airlines are required to supply passengers with certain support, known as the "right to care." This includes vouchers for food and beverages, communication services, and, if necessary, lodging facilities and transportation. You can claim them promptly at the airline's service counter at the airport; if the airline refuses to give you a voucher, simply go out and buy what you need — they will have to reimburse you for those costs (as long as they are reasonable).
You will not be entitled to flight compensation if your flight was delayed or cancelled due to an "extraordinary circumstance," because the airline must be at fault for the flight disruption in order to compensate passengers.
Bulgaria Air compensation for delayed flight
Was your Bulgaria Air flight delayed? You could be eligible to flight compensation of up to £520 per passenger under British and EU regulations.
To qualify for compensation, your flight must meet the following requirements:
The delay was at least 3 hours
The airline was at fault for the delay. In other words, the delay must not be a result of unforeseeable events or third-party actions. For more information, please refer to the "Extraordinary Circumstances" of this page.
File your Bulgaria Air claim for flight compensation with Flight-Delayed.co.uk
Bulgaria Air compensation for cancelled flight
Passengers whose Bulgaria Air flight was cancelled may be entitled to flight compensation of up to £520, a ticket refund, or both, depending on the exact circumstances of the flight disruption.
To qualify for compensation for a cancelled flight your flight must meet the following conditions:
The cancellation was announced less than 14 days before the scheduled departure date, AND
The airline was the party responsible for the cancellation.
When can I claim compensation for my cancelled Bulgaria Air flight?
To qualify for compensation for a cancelled flight your flight must meet the following conditions:
The cancellation was announced less than 14 days before the scheduled departure date
The airline was the party responsible for the cancellation
When can I claim a refund for my cancelled Bulgaria Air flight?
If your Bulgaria Air flight has been cancelled, and the airline did not provide you an alternative flight — or you declined the flight offered by the airline — you are entitled to a complete refund of your ticket cost.
Can I get flight compensation if I cancel my Bulgaria Air flight?
If you decide on your own accord to cancel your Bulgaria Air flight, you should be aware that it is not guaranteed that you are entitled to flight compensation according to the EU and British air passengers rights laws. For more information, we recommend that you check the official Marabu website or connect with their customer service to know the specifics of their refund and compensation policies.
Bulgaria Air missed connection flight due to delay or cancellation
In accordance with the EU and British air passengers rights regulations, if both flights were arranged under the same reservation and the delay or cancellation meets the previously mentioned criteria, you may be entitled to compensation and/or a ticket refund.Should you accept a flight voucher offered by the airline instead of a refund?
It is strongly recommended that you do not accept a travel voucher from the airline, as it may force you to use their services again. Additionally, accepting the voucher may increase your chances of losing money completely in the case that the airline goes bankrupt.
Was your Bulgaria Air flight disrupted and you want flight compensation?
At Flight-Delayed.co.uk we help you claim compensation in the fastest way possible!
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Check your Bulgaria Air flight status
If you’re interested in being kept updated about your Bulgaria Air flight, you can visit the airline’s or the airport’s website. There, after filling out your flight details, you can view any possible changes, delays, or cancellations, helping you stay prepared to make any changes to your travel plans.
How much Bulgaria Air compensation can I get for a delayed or cancelled flight?
Compensation for flight disruptions is determined by the distance of the flight and is awarded individually to each affected passenger.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Extraordinary circumstances — can Bulgaria Air deny me compensation?
Bulgaria Air has the right to reject compensation claims when a delay or cancellation is caused by a third party or force majeure. Such situations are commonly referred to as “extraordinary circumstances”.
Examples of extraordinary circumstances include, but are not limited to:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
How long do I have to claim my Bulgaria Air compensation and refund?
If you have travelled from the United Kingdom, you can claim compensation and refund within a time limit of 6 years. However, if your flight departed from Scotland, the time frame is reduced to 5 years.
To find out whether you are still eligible for compensation and refund from Bulgarian Air use our Claim Calculator tool for free.
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How long will it take to get my Bulgaria Air compensation / Bulgaria Air refund?
When using Flight-Delayed.co.uk to claim flight compensation or ticket refund, most passengers receive their money within a few weeks or months.
However, if Bulgaria Air fails to respond or the claim needs to be pursued in court. If that is the case, the process could be prolonged.
As an example, the following passenger left a review for their Bulgaria Air compensation claim with Flight-Delayed.co.uk. “Great service! Sure – if you think about it you should not need these guys: airlines should pay you back as per EU regulations. There is a standard procedure that you can follow in order to lodge your claim. However, in our case Bulgaria Air just tried to ignore us. For months they ignored our emails and they won't pick up the phone. And that's when this service is really worth the finders fee. They were tenacious and after over a year managed to get us back our money. We would never have the know-how or time to keep following up on this, so receiving 75% of what you are owed is still infinitely more than getting nothing!”
Nonetheless, you can rest assured that our team will keep you updated on any significant progress in your case and will always be available to address any concerns you may have. Regardless of how long the claim takes, we are committed to ensuring that you receive the Bulgaria Air compensation or Bulgaria Air refund that you are entitled to.
How do I claim compensation for my delayed or cancelled Bulgaria Air flight?
At Flight-Delayed.co.uk, filing a claim for your delayed or cancelled flight is hassle-free. You only need to provide us with the necessary information, and our team will take care of everything else. This includes evaluating your case, engaging in negotiations with the airline, and even initiating legal proceedings if required.
We understand that the claims process can be overwhelming, which is why we strive to make it as easy and straightforward as possible for our clients. Our experienced team has the expertise and resources to handle your claim efficiently and effectively, allowing you to focus on other important matters while we work to secure the compensation you deserve.
Why claim with Flight-Delayed.com
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About Bulgaria Air
Bulgaria Air, also known as Bulgarian Air, is the national flag carrier airline of Bulgaria founded in 2002. The airline is headquartered in Sofia, the capital of Bulgaria, and operates flights to various destinations in Europe, the Middle East, and Africa. It offers a range of travel classes and services to suit different needs and budgets, including economy, business, and first class. Bulgaria Air is committed to providing safe, comfortable, and efficient air travel to its passengers and has received numerous awards for its excellent service over the years.
Useful links
- BH air flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation