When faced with flight cancellations or delays by Aer Lingus, it's important to be aware of the protections provided by British regulations, which safeguard your rights as an air passenger. Depending on specific circumstances, you could potentially be eligible for Aer Lingus compensation of up to £520 and a complete refund of the ticket price for your cancelled Aer Lingus flight.
Was your Aer Lingus flight delayed? If you arrived at your final destination at least 3 hours late, you are most likely entitled to flight compensation.
Was your Aer Lingus flight cancelled? If you did not take an alternative flight offered by the airline, you are entitled to a refund. Additionally, if the flight was cancelled fewer than 14 days before departure, you might be entitled to cancelled Aer Lingus flight compensation.
Regardless of the flight disruption or its cause, airlines must provide passengers with special assistance, known as the "right to care.” This includes food and beverage vouchers, communication services, and if needed, accommodations and transportation. You can claim those directly at the airline’s service desk at the airport, if the airline refuses to give you a voucher, just go and buy what you need — they will have to pay you back those expenses (as long as they are reasonable).
Warning: If your flight was delayed or cancelled because of “extraordinary circumstance”, you won’t be entitled to flight compensation as the airline needs to be responsible for the flight disruption to provide compensation to passengers.
If your arrival at the destination was delayed due to an Aer Lingus flight, you may be eligible for up to £520 in compensation. To qualify, two conditions must be met: a minimum delay of 3 hours upon arrival and the airline being responsible for the delay (excluding exceptional circumstances like adverse weather or political instability).
Depending on the circumstances, you may be entitled to a refund or compensation — or even both!
If your flight was cancelled at least 14 days before the departure date, you are likely entitled to flight compensation.
See the table below for more information on when you can receive compensation for an Aer Lingus flight cancellation. Alternatively, use our free Claim Calculator to see if you are eligible in as little as a minute.
You are entitled to a refund if your Aer Lingus flight was cancelled and you did not take an alternative flight. Remember, don't accept vouchers — the airline owes you money!
If your Aer Lingus flight experiences a delay or cancellation that leads to missing a connecting flight within the same booking, you may be eligible for compensation and/or a refund for the entire journey, provided it meets the aforementioned criteria. Discover your eligibility now and take advantage of the potential compensation and refund with Flight-Delayed.co.uk.
To ensure a smooth journey with Aer Lingus, it is recommended to proactively stay informed about potential flight disruptions. Regularly check the status of your Aer Lingus flight on their official website or the website of your departure/arrival airport to stay prepared and minimise any unexpected complications.
The amount of compensation is determined by the length of your flight:
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Flying with Aer Lingus to a non-European destination? You are still eligible for compensation and a refund!
When flying to a non-European country, such as the United States, the British and European air passenger rights regulations protect you as well.
Because Aer Lingus is a European airline, the regulations apply to all flights from and to non-EU destinations.
It would be different when you fly with a non-European airline like United or Delta. Only your flight from Europe would be covered in this case. For more information, see the table below.
Can I claim compensation for a flight outside of Europe?
Flying with a British carrier
Tokyo to London with British Airways
Flying with an EU carrier
Amsterdam to London with KLM
Flying with a non-UK/non-EU carrier from the UK
London to Tokyo with Japan Airlines
Flying with a non-UK/non-EU carrier to the UK
Tokyo to London with Japan Airlines
|Type of flight||Example||Compensation|
|Flying with a British carrier||Tokyo to London with British Airways||Yes|
|Flying with an EU carrier||Amsterdam to London with KLM||Yes|
|Flying with a non-UK/non-EU carrier from the UK||London to Tokyo with Japan Airlines||Yes|
|Flying with a non-UK/non-EU carrier to the UK||Tokyo to London with Japan Airlines||No|
Some of the most common extraordinary circumstances that allow Aer Lingus To deny your claim are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
However, keep in mind that even if the airline denies your claim citing exceptional circumstances, they might not be right. It's always a good idea to run your case through our Claim Calculator to see if you're eligible for Aer Lingus compensation, even if the airline says otherwise.
Yes! We have had many cases where the passenger was initially denied compensation or a refund, but with our assistance, they were eventually able to obtain the funds.
We have legal teams in 9 countries and a 98% success rate in court — we believe there is no one better to handle your claim than us!
We work on a 'no win, no fee' basis for your convenience
If you are flying from the UK or Ireland, you have up to 6 years to claim your flight compensation and refund.
If your flight itinerary does not include the UK or Ireland, different local laws may apply. For example, in Greece you have up to 5 years to claim compensation. When claiming compensation, you can always take into account the laws at the country you are flying from, the country you are flying from, and the country where the airline you are flying with is headquartered.
In many cases, we are able to get passengers their money in a matter of weeks or months.
However, there are times when the airline is unresponsive or denies the claim. In such circumstances, we must take the case to court. When this happens, we then must wait for the court's final decision. This could take several months or even 2 to 3 years.
However, rest assured that we will keep you updated on any important developments regarding your claim and will fight for your rights until the bitter end. Furthermore, because we work on a 'no win, no fee' basis, there is no risk in submitting a claim.
First, use our free Claim Calculator to make sure that you are indeed eligible for the compensation and refund.
If you are, you can later either submit a claim by yourself or let us handle everything for you. You just need to upload all relevant documents into our online system and we will take care of all the rest, including eventual court proceedings.
Why claim with Flight-Delayed.co.uk?
1m passengers helped
9 legal teams in 9 countries
98% of court cases won
Aer Lingus is the national Irish airline. It was founded in 1936 in Dublin, Ireland. Their headquarter is still in Dublin and the city’s airport is also their main hub. From there, Aer Lingus is flying to more than 140 destinations in Europe but also North America.
In February 2019, Aer Lingus was announced as the most on-time airline by the OAG with an on-time rate of 90%.
In 2020, the airline increased its score, with an on-time performance of 98,3%, making it the most on-time airline in the UK.
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