Volotea flight delayed or cancelled? Get compensation and a refund!
According to the EU regulations, if you had a cancelled or significantly delayed Volotea flight, you might be eligible for up to £520 in compensation. Plus, getting a refund of your ticket and reimbursement of any additional spendings you incurred (such as an unplanned stay in a hotel) is also possible!
Check what you are entitled to by using our free, no-obligation Claim Calculator.
Or, read along to find our FAQ section on all things related to Volotea compensation and Volotea refund.
What you must know
Was your Volotea flight delayed by at least 3 hours? Then you are likely eligible for up to £520 in compensation!
Was your Volotea flight cancelled? If you did not take an alternative flight offered by the airline, you can claim a full monetary refund.
Was your Volotea flight cancelled fewer than 14 days before the original departure date? Then you might also be eligible for compensation.
Problems with another airline? You have up to 6 years to claim your refund and compensation!
Check if you are eligible for flight compensation and refund fast using our free, no-obligation Claim Calculator.
Table of contents
- When can I claim compensation for a delayed Volotea flight?
- How much compensation can I get for a delayed Volotea flight?
- When can I claim a refund for my cancelled Volotea flight?
- Should I accept a travel voucher from Volotea instead of a refund?
- When can I claim compensation for a cancelled Volotea flight?
- When can I claim both a refund and compensation for my cancelled Volotea flight?
Volotea is a Spanish low-cost airline, established in 2011 by the founders of another Spanish airline — the largest one in the country — Vueling. Volotea flies between multiple EU countries, focusing especially on the Spanish, French, Italian, and Greek markets. Additionally, the airline also flies to a number of destinations in North Africa.
Currently, Volotea does not fly to the UK. However, the airline does fly from Cork to Verona.
Was your Volotea flight delayed or cancelled?
Claim your compensation in just a few minutes!
Wherever you are flying with Volotea, your air passenger rights are protected under the EU regulation 261/2004, often referred to as the EU261 or the Flight Compensation Regulation. This law guarantees that if your flight is significantly delayed or cancelled and the airline is at fault for the disruption, you can claim compensation and — in the case of cancellations — a flight refund as well.
What does EU261 exactly say?
Was your Volotea flight delayed by at least 3 hours? If the delay was the airline’s fault, you can claim up to £520 in Volotea flight compensation.
Did your Volotea flight get cancelled? If you did not take an alternative flight offered by the airline, you can claim a full monetary refund — don’t accept vouchers!
If Volotea announced the cancellation of your flight fewer than 14 days prior to the original departure date, you might be also entitled to flight compensation of up to £520.
Get compensated for flight disruptions.
Check if you are eligible with our free Claim Calculator.
If your Volotea flight got significantly delayed, there is a high chance you can claim compensation of up to £520.
You can claim Volotea compensation of up to £520 if:
Your Volotea flight was delayed by at least 3 hours.
The airline is the party at fault for the delay.
(You need to consider the so-called extraordinary circumstances, such as bad weather or political instability in the country. If these apply to your flight, you might be not eligible for compensation.)
For all flights of fewer than 1,500 km, the compensation is £220.
For all flights between 1,500 and 3,500 km, the compensation is £350.
For all flights of over 1,500 kilometres within the EU, the compensation is also £350.
For all flights of over 3,500 kilometres outside of the EU, the compensation is £520 — however, if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Depending on the exact circumstances surrounding your flight cancellation, you might be entitled to cancelled flight compensation of up to £520 and/or a full monetary refund.
You can claim your Volotea refund if your flight was cancelled and you were not offered any alternative flight or you were offered one but decided not to take it.
We do not recommend it — and there are two reasons for that.
If you accept a travel voucher, your money is frozen. You have to fly again with the same airline and the voucher expiry date is usually quite short.
A voucher does not protect your money in the event of the airline’s bankruptcy — you simply lose your money.
In most cases, you can claim your cancelled flight compensation if your flight was cancelled fewer than 14 days prior to the initially planned departure date. However, some additional criteria apply in regards to the alternative flight that the airline might offer you — we explain it more in the table below.
You can do so if your flight was cancelled fewer than 14 days prior to the original departure date and if you decided not to take any alternative flight offered by the airline.
To receive compensation, you also need to take into consideration additional criteria in regards to the alternative flight offered by the airline (see the table below) as well as extraordinary circumstances.
The so-called extraordinary circumstances are situations in which the flight gets cancelled or delayed not because of the airline but because of a third party or force majeure. The most common extraordinary circumstances are:
Bad weather, for example thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry.
HOWEVER! A strike of a specific airline/its crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
You should be aware, however, that airlines sometimes use extraordinary circumstances as an excuse to reject even the claims that are valid. If you wish to maximise the chances of getting your money, claim your compensation and refund today with the help of Flight-Delayed.co.uk. We will carefully review aviation data — including our weather reports — consult with our legal team, and fight for your rights. For your convenience, we operate exclusively on a ‘no win, no fee’ basis.
Make sure your claim is taken care of by real experts.
Claim today with Flight-Delayed.co.uk
Generally, you may have up to 6 years to claim your flight compensation and refund.
To be more precise, this depends on:
The law in the country you’re flying from
The law in the country you’re flying to
The law in the country where the airline is headquartered
The passenger can choose the most favourable law when claiming.
For example, if you are flying from France to Greece with Volotea (a Spanish airline), you have 5 years to claim as in all 3 countries the statute of limitations is 5 years.
=> Check if you can still claim Volotea compensation and refund
Passengers who claim with Flight-Delayed.co.uk ofter receive money on their account within a few weeks or months.
Be aware, however, that if the airline is unresponsive and/or the claim has to be taken to court, the wait time might get longer — from up to a few additional months to up to a few years.
But with Flight-Delayed.co.uk, you don’t have to stay alert all the time after submitting your claim. We make the claiming process easy — you just provide us with basic details regarding your flight and we take care of all the rest, including fighting for your rights in court, if needed.
No matter how long your claim will take, we will keep you updated on its progress and be there to answer any of your questions. For your convenience, we work exclusively on a ‘no win, no fee’ basis.
Maximise your chances of a successful claim.
Get your flight compensation and refund with the help of Flight-Delayed.co.uk
First, make sure if you are indeed eligible for compensation or a refund — you can do so by using our free, no-obligation Claim Calculator.
Then, you can either try to claim by yourself or let us handle the work for you. When claiming with Flight-Delayed.co.uk, the whole process will take you as little as a few minutes — you just provide us with basic info regarding your flight, we take care of all the rest. We will thoroughly analyse your claim, get it to the right people at the airline, and — if needed — fight for you in court as well. All this on a ‘no win, no fee’ basis.
Why claim with Flight-Delayed.co.uk?
Helping passengers since 2010
Legal teams in 9 countries
98% of court cases won
‘No win, no fee’ — always
If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation