Was your flight delayed, cancelled or overbooked? Claim your compensation!

You may be entitled to receive up to £527.00 per person.

Turkish Airlines: flight delayed, cancelled or overbooked? You may be entitled to compensation 

 

Was your flight with Turkish Airlines delayed, cancelled or overbooked? Then you have the right to claim up to € 600,- per person from the airline. Some criteria must be met, but you can check your flight for free with our claim calculator below and find out if you can claim compensation.

 

Check my flight

 

Your rights as a passenger when travelling with Turkish Airlines

 

According to Regulation (EC) No 261/2004 of the European Parliament, you are entitled to compensation if a flight is delayed for three hours or more, or if you've arrived at your final destination with a delay greater than two hours after a cancellation (when you were informed of the disruption is also important). If your flight was overbooked and you were denied boarding, you may also be entitled to compensation.

 

What conditions make you eligible for compensation when flying Turkish Airlines

 

  • If your flight originated in a member state of the European Union.
  • If you've missed your connecting flight after a delay originated in the EU.
  • Deadline: You are eligible to claim compensation for up to 6 years (in the United Kingdom and Ireland) after the date of the flight. Make sure you stay within this time frame.
  • Length of your delay: If your flight has been delayed, you are eligible for compensation if you arrive at your final destination with a delay of 3 hours or more. When it comes to cancellations, you are eligible if you've arrived at your final destination with a delay of 2 hours or more. When you were informed of your cancellation might influence if you are entitled to receive compensation.

 

Eligibility to receive compensation for a flight delay or cancellation may only apply if:

 

  • You have a confirmed reservation for a flight.
  • You are not travelling free of charge or at a reduced fare. For example, if you work for an operator and are travelling for free on their behalf.
  • You are not travelling on a cancelled package tour that was cancelled for other reasons than the cancellation of the flight.

 

More specific criteria may apply. To read about more conditions that may come into play when claiming compensation, visit our delays or cancellations pages.

 

If your flight is disrupted, you must receive the appropriate care by Turkish Airlines

 

The Regulations establish that you should also be taken care of in case of a flight delay, cancellation or if your boarding is denied. This is besides receiving compensation, so if the airline has provided you with the appropriate care you may still be entitled to be compensated. The airline must offer you the following:

 

  • Meals and refreshments depending on the passengers’ waiting time.
  • Hotel accommodation if you are required to stay overnight or circumstances arise in which the passenger is in need of additional necessary stay on top of what the passenger had predetermined

 

How much compensation can you claim for a Turkish Airlines flight?

 

  • €250 for all flights of 1500 kilometres or less between both destinations.
  • €400 for all intra-EU flights (between two EU members) of more than 1500 kilometres as well as for all other flights between 1500 and 3500 kilometres.
  • €600 for all other flights that do not count under the conditions mentioned above.*

 

*You may only receive 50% of the amount if you have reached your final destination with a delay greater than three hours but less than four. The total amount to receive in compensation is set in the regulation and is defined in Euros. 

Possible difficulties when claiming compensation from an airline

 

You are not entitled to receive compensation for your flight's disruption if it has been delayed or cancelled because of an extraordinary circumstance. These may include:

 

  • Political unrest
  • Weather conditions that make it difficult for the flight to operate safely.
  • Security risks
  • Unexpected flight safety shortcomings (unsafe/faulty aircraft)
  • Wildcat strikes in which an aircraft is unable to fly due to missing crew, pilots and other operating staff.

 

However, airlines often misuse the argument of extraordinary circumstances to reject claims that are perfectly valid. Therefore, passengers need to take the airlines to court in order to receive the compensation that they are entitled to.

 

The documents and information needed to claim your compensation from Turkish Airlines

 

In order to claim compensation for your flight delay or cancellation, you’ll need to prove that you held a booking to travel on the disrupted flight. This is often confirmed with information and documents that you are given when you receive your booking confirmation.
 

Important documents and receipts in relation to the flight or the delay

  • Flight documents (boarding pass, booking confirmation, e-ticket, delay statement, etc.)
  • Receipts for additional costs (e.g. taxi, food and accommodation)

 

Recommendations to make the process of claiming compensation easier:

 

Keep track and record your important flight data.

  • Flight number
  • When and where you are flying and your destination (arrival and departure schedule)
  • Details of your delay: final flight and departure time

 

Do you know anything about the reasons for the delay?

  • Have you asked Turkish Airlines' staff?
  • Is there a storm or other weather conditions that might affect your flight?
  • Check if other flights are delayed.

 

Use our claim calculator to check if you might be eligible for compensation.

  • Simply submit the flight number and date to discover how much you may receive

 

Compensation if your Turkish Airlines flight has been affected by a strike

 

Strikes are part of flight irregularities. According to Regulation (EC) No 261/2004, you are not able to claim compensation if the strike is to be determined a "wildcat strike". However, if the airline was informed previously and had the opportunity to avoid all disruptions, you may be very well entitled to compensation. If you are still unsure if you have the right to claim, you can submit your claim with Flight-Delayed and our team will check the circumstances that affected your flight.

 

Service and Customer Satisfaction within Turkish Airlines

 

In 2018 Turkish Airlines ranked in 10th  place amongst the biggest airlines in the world. From August 2019, the airline operates to and from 306 destinations using 346 aircraft. Last year, Turkish Airlines transported 75+ million passengers with low rates of delay, ranking in 12th place with an on-time performance of 75.39%.

 

Flights to Turkey and Turkish airlines: basic information

 

Turkey is a great holiday destination, due to the country's moderate weather. If you're looking for low-cost flights to Turkey, you may want to know which airlines fly directly to the main holiday destinations. Turkey has many airports, the largest one of which is Atatürk International Airport in Istanbul. For holidaymakers, the most important Turkish airports would be Antalya Airport and Adnan Menderes Airport (İzmir), which are the hubs for many of Turkey's most popular summer holiday destinations Bodrum, Fethiye, Marmaris, Kuşadası, Çeşme, Didim and Alanya.

 

Antalya flights operating directly from the UK (departure airport, duration of the flight, airlines operating this route)

Leeds - 4h 15m - Monarch
London - 4h 10m  - easyJet, Monarch
Manchester - 4h 32m - Monarch, easyJet

 

İzmir flights

If you want to fly directly to İzmir from the UK, you can fly with EasyJet or Pegasus (a Turkish airline) from London. If you don't mind transferring, you can fly to Istanbul with many (low-cost) European or Turkish airlines:

 

Istanbul flights operating directly from the UK (departure airport, duration of the flight, airlines operating this route)

Birmingham - 3h 50m - Turkish Airlines
Edinburgh - 4h 20m - Turkish Airlines
London - 3h 48m - Turkish Airlines, British Airways
Manchester - UK 3h 50m - Turkish Airlines

 

Other large Turkish airlines include Corendon Airlines, Freebird Airlines, Onur Air, Sun Express and Tailwind Airlines.

 

Flight-Delayed will fact-check the airline if your flight has been delayed or cancelled

 

If you are sure that your circumstances match those of the conditions mentioned above then let us assist you with your claim. Using our databases and legal expertise, we can determine if you really are eligible for compensation for your Turkish Airlines flight disruption. 

 

We are able to take care of all the processes involved with claiming and are more than happy to take the hassle off your hands.We operate under a no win, no fee structure. If we need to take your case to court, we'll take on all of the risks and cover the legal fees. Only if you get paid will we charge a 25% success fee. And finally, we have a 98% success rate in court.

 

Questions? Contact us!

 

Have you read the information but still have questions that you would like us to answer? Contact us! we are more than happy to assist you with any of your queries. You can email us at info@flight-delayed.co.uk or contact us on Facebook or Twitter.

 

Claim my compensation for Turkish Airlines

 


Compensation for a Turkish Airlines delayed or cancelled flight


Trustpilot-Reviews of Flight-Delayed.co.uk


 

Our service

  2190 Rating
  • Check your flight free of charge now
  • Get assistance by tomorrow
  • 98% of court cases won
  • Rated Excellent on Trustpilot
  • No administrative fees
  • You only pay our success fee if you receive your compensation
  • Online support

Tell me if I'm entitled to compensation

Flight-Delayed.co.uk in the press


thisismoney.co.uk
MailOnline (DailyMail)
The Guardian
Reuters
Herald Scotland
This is Money
Huffington Post UK
Daily Mail
Telegraph.co.uk
TravelMole
This is Money
Daily Mail
The Economist
Financial Times
TravelMole
The Guardian
Reuters
The Sun

Customer reviews

Read all customer reviews

Very fast and professional, got my claim just over a month but then again the airline did tell us we can claim and gave us leaflets.

Really simple to use, and didn't take very long for my claim to be processed.

I wasn't very optimistic about using this service, but the from the outset the communication was excellent and the instructions were clear. The claim is all handled via email and the online service portal. The team are very quick to answer any questions you have while the airline is assessing your claim. In my case, I was awarded 225 Euros compensation, better than nothing and so glad I took the time and effort to get this money back! Thank you Flight-Delayed for your fantastic service.

Very good service claiming a compensate after a long delay from airline and we got the out compensate. Thank you very much ...

Successful claim against Jet 2 ! Took a while (4yrs) but glad to finally won !!

This company provide a very fast and efficient service with no fuss and they took a fair amount of commission with no extra hidden charges. Extremely pleased with them.

i have had great help with the flight delayed trip thankyou very much to u and team

Very good Service for claming Money from Airline companies if you had a Problem like more than 3hrs delay, cancellations without reason. For my case, Airline rejected my Claim via customer Service but after i used this site it took only 4 weeks from Claim to confirmation for compensation. it's very easy to fill out the form to Claim and they answer/help right away. you should try with this even though Airline already refused to pay you with several reason.

It's taken 12 months to extract compensation from Ryanair, purely down to the pathetic customer service on the part of the Irish Airline. Will never use them again as they use every tactic in the book not to pay out, and even though they have now settled conversation rate 1.40, as opposed to commercial rate of 1,31. Many thanks to Flight-Delayed for their excellent support. Well worth 25% cut to get justice done. Highly recommended.

Just over three hours delay last year to Crete contacted this company, they sorted the claim and with in a few weeks Monet transferred into my account. fantastic service. Thank you

Didn't expect result But cash son it's way to.me. Thank you. Great company

What an excellent service , after trying for almost a year to claim compensation for a 5 hour delay in which we were kept inside the cabin with nothing to eat or drink i contacted this company and within 6 weeks I have recieved full compensation minus their 25% which I am happy to pay as I had given up. thanks again to the staff for all your communication and work to complete this. cannot recommend you enough

Just got our cempensation thanks to the team at flight delay very easy process, kept informed as to how the claim was going

Very good service to use for claiming money from the airline companies due to a long delays or cancellations for no reason or no explanation! I had no idea it is even possible, but I filled their forms and did not need to pay a thing for it. They claimed 800 euros for 2 passengers and all they took was their commission fee from the claimed price for their work which is the way it should be. They managed to get the money within a month or so.

My plane was delayed for over seven hours on a UK flight from Newquay to Manchester. I contacted Flight Delay and they quickly completed my claim without any fuss. I have received £195.62 minus a 25% charge, I actually received £145.07. All this took approx 5 weeks from beginning of claim to having payment into bank. HIGHLY RECOMMEND and thank you flight-delayed

Ryanair left us delayed at Knock Airport for over 4 hours. Not just inconvenient but annoyingly cost us an extra £23 airport parking which we could not reclaim. Although not a "serial complainer", saw the Flight Delayed Website and thought "why not?". So glad I did. Efficient and professional organisation that made it an easy process resulting in €300 for us and €100 for them and a "heads up" for Ryanair. Perfect.

What a nice surprise, cheque for delayed flight dropped through the letterbox. Asked flight delayed to do the work for me and a few emails and a few months later I received the cheque for over £600. Minus their 25% which I do not begrudge as if they hadn't done the work for me I would never have got anything. Also thanks to Martin Lewis for making me aware I could claim. Thanks delayed flights I will certainly recommend you.

Very helpful, I got a lot back. I also hope anybody who ever got flight delayed, don't lose your right! It didn't take me a lot of effort to submit the materials, they can help you.

Great service, very easy process and friendly team to deal with - answered questions quickly and through the online tool I was able to track the progress of our claim. Everything has been handled really well and I would happily recommend the Flight-Delayed team to help you with your claim.

My plane was over three hours late getting back to Manchester due to delays. I contacted Flight Delay and they got me £199 (minus 25% for their fee) for the delay. It took less than an hours work from me to fill out a form and give them my power of attorney. Six weeks later it was all sorted. Highly recommended!


Top-shelf service

Claim your compensation now: quick, easy and custom-made


Get assistance now

About Flight-Delayed.co.uk

563,267 USERS PRECEDED YOU
563,267 USERS PRECEDED YOU
AVAILABLE IN 8 LANGUAGES
AVAILABLE IN 8 LANGUAGES
AVERAGE COMPENSATION AMOUNT €943
AVERAGE COMPENSATION AMOUNT €943
HIGHEST AMOUNT PAID FOR SINGLE CLAIM €15,200
HIGHEST AMOUNT PAID FOR SINGLE CLAIM €15,200
CLAIMS WITH OVER 100 AIRLINES
CLAIMS WITH OVER 100 AIRLINES
SERVICE:
9.2 OUT OF 10
SERVICE: 9.2 OUT OF 10

Flight-Delayed.co.uk's service


Assessment of legal validity

Accurate flight data

Assessment of weather data

Composing of letters

Support when you need it

More than one passenger

Expert legal team

Legal process fully included

No win, no fee

Claim compensation for your flight delay, cancellation or overbooking!

Check your compensation here