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Turkish Airlines flight delayed or cancelled? Get compensation and a refund!

No one likes it when travel plans are ruined because of a delayed or cancelled flight. Fortunately, there are circumstances where you can get flight compensation and a flight refund for your disrupted Turkish Airlines flight!

Do you wonder if your situation allows you to benefit from flight compensation and/or a flight refund? Check your flight in a couple of clicks with our free, no-obligation Claim Calculator! You might be entitled to flight compensation up to £520 and a full refund of your ticket. 
 

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Key information

 

Table of contents

Turkish Airlines flight compensation — what are my rights?

Delayed Turkish Airlines flight — get compensation. 

Cancelled Turkish Airlines flight — refund and compensation rules

How much Turkish Airlines compensation can I get for a delayed or cancelled flight?

Extraordinary circumstances — can Turkish Airlines deny me compensation?

How long do I have to claim my Turkish Airlines compensation and refund?

How long will it take to get my Turkish Airlines compensation / Turkish Airlines refund? 

How to claim Turkish Airlines compensation / Turkish Airlines refund?

About Turkish Airlines

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Turkish Airlines flight compensation — what are my rights?

Are you flying with Turkish Airlines from the UK or Europe? Turkish Airlines is a non-EU airline — therefore, your rights to flight compensation are not always covered by the British and EU legislation. 

You need to be travelling from the UK/EU to be eligible for Turkish Airlines flight compensation.

More generally, if you are flying from the UK or the EU, it doesn’t matter which airline you are flying with. The EU and British flight compensation regulations apply to all EU and UK flights, even with non-EU airlines.

Unfortunately, when flying to the UK/EU with a non-EU airline, your passengers' rights are not covered by the British and European flight compensation regulations. See the table below for more details about when you can get flight compensation as a UK/EU air passenger.

 

compensation and refund rules for non-EU flights

 

Delayed Turkish Airlines flight — get compensation.

Under the British and European flight compensation regulations, if a Turkish Airlines flight from the UK/EU is delayed by more than 3 hours, you are entitled to flight compensation. The airline must be the party at fault for the delay.

Use our free and no-obligation Claim Calculator to see if you are entitled to compensation — you'll know if you're eligible for Turkish Airlines delayed flight compensation in less than a minute. If you are eligible, we can handle the entire claim procedure for you on a "no win, no fee" basis. We will even go to court to defend your rights!

 


Turkish Airlines flight delayed by 3 hours or more?

Claim compensation of up to £520!
 

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Cancelled Turkish Airlines flight — refund and compensation rules

You might be eligible for compensation of up to £520, a ticket refund, or both, depending on your Turkish Airlines cancellation circumstances.

 

When can I claim compensation for my cancelled Turkish Airlines flight?

To be able to claim compensation for your cancelled Turkish Airlines flight, you must be departing from the UK/EU. 

If this is the case, and in the event of a cancelled Turkish Airlines flight, you might be entitled to compensation if your flight was cancelled fewer than 14 days before the scheduled departure date and you did not take another flight.

Turkish Airlines must be at fault for the cancellation for you to be eligible for compensation. See the "Extraordinary Circumstances" section of this article for more information.

 

When can I claim a refund for my cancelled Turkish Airlines flight?

If your Turkish Airlines flight from the UK/EU got cancelled, you can get a refund if: 
 

  • The airline did not offer you an alternative flight

  • The airline did offer you an alternative flight, but you decided not to take it

 


You might get £520 in flight compensation for your delayed or cancelled Turkish Airlines flight.

With us, you can claim compensation in just a few minutes!
 

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How much Turkish Airlines compensation can I get for a delayed or cancelled flight?

You might get Turkish Airlines compensation if your delayed or cancelled flight was from the UK/EU. The amount of compensation is determined by the distance of your flight:

 

  • For flights shorter than 1,500 km, the compensation is £220.

  • For flights between 1,500 and 3,500 km, the compensation is £350.

  • For flights of over 1,500 kilometres within the EU, the compensation is also £350.

  • For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.

 

flight compensation amount

 

Extraordinary circumstances — can Turkish Airlines deny me compensation?

When the delay or cancellation was caused by a third party or force majeure, Turkish Airlines has the authority to decline compensation. Such situations are referred to as extraordinary circumstances.

Some of the most common extraordinary circumstances are:
 

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
     

However, keep in mind that if your Turkish Airlines flight was not departing from the UK or the EU, you won’t be entitled to flight compensation under the British and European regulations. Also, airlines sometimes claim that an extraordinary circumstance happened, even if that was not the case. They do it to avoid paying out compensation.

Don’t let the airline trick you. Check if you are eligible in just a minute using our Claim Calculator.
 

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How long do I have to claim my Turkish Airlines compensation and refund?

You have 6 years to claim compensation and refund if you flew from the United Kingdom. The exception is Scotland, where you have 5 years to claim.
Check if you can still get compensation and a refund from Turkish Airlines with our free Claim Calculator.

 


Maximise your chance of a successful Turkish Airlines claim.

Get your flight compensation and refund with the help of Flight-Delayed.co.uk
 

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How long will it take to get my Turkish Airlines compensation / Turkish Airlines refund?

Passengers who use Flight-Delayed.co.uk to seek flight compensation or a flight ticket refund typically receive their money within a few weeks or months.

However, if the airline is unresponsive and/or the claim must be filed in court, the wait time could be extended by several months or even years.

Rest assured, however, that no matter how long the claim takes, our team will keep you informed of any significant developments in your case and will be available to answer any concerns you may have.

 

How to claim Turkish Airlines compensation / Turkish Airlines refund?

First, determine whether you are eligible for Turkish Airlines compensation or a refund if your flight was from the UK/EU. You can do that in a few steps by using our Claim Calculator.

If you are qualified for flight compensation and/or a refund, you can choose to delegate the process to our team of legal professionals, allowing you to relax while we ensure you receive the money you deserve. 

It will only take a few minutes to upload all required documents on our platform. Our legal experts will then take over from there, assessing your claim, preparing legal papers, contacting the airline's decision-makers, and, if necessary, taking your claim to court.

 

Why claim with Flight-Delayed.co.uk?

Helping passengers since 2010

Legal teams in 9 countries

98% of court cases won

‘No win, no fee’ — always
 

Please visit our Price List page to learn more about our fees.

If you are ready to claim, start the process right away — you can do it straight from your phone or computer!
 

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About Turkish Airlines

Turkish Airlines is the Turkish national airline founded in 1933. Their headquarters are based in Istanbul, Turkey. Some of their subsidiaries are Air Albania, SunExpress, or Turkish Cargo. In May 2022, they were flying to 336 destinations worldwide and inaugurated their new airport: Rize-Artvin

In 2020, Turkish Airlines ranked 12th most on-time airline globally with an on-time performance of 76,72%.

 


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