As all Ryanair routes include at least one UK/EU destination, all Ryanair flights are covered under the European and British air passenger rights regulations. Under certain conditions, you may be entitled to Ryanair compensation of up to £520 per passenger and a full refund of the ticket price for your Ryanair cancelled flight.
Since Brexit, 'The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019' apply to all flights handled by British airlines, including Ryanair. What do the regulations say exactly?
Was your Ryanair flight delayed? If you arrived at your final destination at least 3 hours behind schedule, then you are likely to be entitled to compensation of up to £520 per passenger.
Was your Ryanair flight cancelled? If you did not take an alternative flight offered by the airline, you can claim a full monetary refund. Plus, if the Ryanair flight was cancelled fewer than 14 days prior to departure, you might also be entitled to cancelled Ryanair flight compensation.
Regardless of why your flight is disrupted, airlines are required to provide special assistance to passengers, known as the "right to care." This assistance includes things like food and drinks vouchers, communication services, and, if needed, help with accommodations and transportation. If the airline's service desk is not providing you with these, you can buy the necessary items yourself, and Ryanair will have to reimburse you for reasonable expenses.
Important Note: If your flight experienced delays or cancellations due to "extraordinary circumstances," you may not be eligible for flight compensation, as the airline must bear responsibility for the flight disruption in order to provide compensation and refund to affected passengers.
If your Ryanair flight experiences a delay exceeding 3 hours, you have the right to seek Ryanair flight delay compensation in accordance with the British passenger rights regulations. It is crucial that the airline is at fault for the delay.
To determine your eligibility for Ryanair flight delayed compensation, utilise our free and no-obligation Claim Calculator. In less than a minute, you will know whether you qualify for Ryanair delayed compensation. If you are eligible, we can manage the entire claims process on your behalf, operating on a "no win, no fee" basis. In the event of a need, we are also prepared to advocate for your rights in court.
Was your Ryanair flight cancelled? Depending on the exact circumstances surrounding your cancellation, you might be eligible for a flight refund, flight compensation, or both! Keep reading the following section to learn about when you can claim flight compensation and refund for your Ryanair cancelled flight.
If your Ryanair flight was cancelled within 14 days of the scheduled departure date and you did not opt for an alternative flight, you may qualify for compensation for the cancelled Ryanair flight.
To be eligible for compensation, the cancellation must be due to Ryanair's fault. For further details, refer to the "Extraordinary Circumstances" section in this article.
You are entitled to a Ryanair refund if your flight was cancelled and you did not take an alternative flight offered by the airline.
If you were not offered an alternative flight at all, you are also entitled to a Ryanair refund.
|Fewer than 7 days in advance
|Departs 1h+ earlier or arrived 2h+ later
|7-14 days in advance
|Departs 2h+ earlier or arrived 4h+ later
|Fewer than 14 days in advance
|No alternative flight offered
|Yes + refund
If you choose to cancel your Ryanair flight, it does not guarantee that you will receive compensation or refunds from the airline in accordance with British and EU regulations. According to the Ryanair refund policy, you may only be entitled to a refund if serious situations like severe illness or death are involved. Check out the Ryanair website for more details about their refund policies.
If you have missed a connecting flight due to a delay or cancellation of your Ryanair flight, and both flights were booked under the same reservation, you may be eligible for compensation and/or a refund for the entire trip if the delay or cancellation meets the criteria mentioned above.
The amount of Ryanair compensation is determined by the distance of your flight:
|Distance of your flight
|Flights shorter than 1,500 km
|Get £220 per passenger
|Flight between 1,500 and 3,500 km
|Get £350 per passenger
|Flights of over 1,500 kilometres within the EU
|Get £350 per passenger
|Flights of over 3,500 kilometres outside of the EU
|Get £520 per passenger
Yes. European and British air passenger rights regulations apply to all Ryanair flights.
However, it’s worthy to remember that the rules are different when flying with non-EU carriers. See the table below for more information.
|Type of flight
|Flying with a British carrier
|Tokyo to London with British Airways
|Flying with a EU carrier
|Amsterdam to London with KLM
|Flying with a non-UK/non-EU carrier from the UK
|London to Tokyo with Japan Airlines
|Flying with a non-UK/non-EU carrier to the UK
|Tokyo to London with Japan Airlines
Generally, you are not entitled to Ryanair compensation and refund if the flight disruption was not the fault of the airline. We call these situations extraordinary circumstances.
Some of the most common extraordinary circumstances that allow Ryanair to deny your claim are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
However, it’s worth noting that airlines still too often deny rightful claims by citing extraordinary circumstances as the cause of the flight cancellation or delay. Make sure to double-check whether you are entitled to Ryanair compensation and refund — for example, by using our free, no-obligation Claim Calculator.
Since Ryanair is based in Ireland, you have up to 6 years to claim your Ryanair compensation and refund according to the laws of the UK, regardless of your itinerary.
Check right now with our Claim Calculator whether you are still eligible for compensation and refund for your delayed or cancelled Ryanair flight.
Generally, Ryanair refunds for cancelled flights are processed relatively quickly.
However, if Ryanair is unresponsive or your claim is more complicated that it has to go to court, it might take longer to get your money back — from a few months up to even a few years.
“Our flight has been cancelled a few days before our trip in 2018. Ryanair refused to make compensation. Fight-Delayed.co.uk(Your-ce.com) continues working on our claim and make it successful finally. They are absolutely brilliant team and very reliable.”
For your convenience, we work exclusively on a ‘no win, no fee’ basis.
First, in order to make sure you are not wasting your time, use our free, no-obligation Claim Calculator to double-check if you are entitled to Ryanair compensation and/or a refund.
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Checking your Ryanair flight status ensures that you are up to date with any changes or potential delays or cancellations. To do so, simply visit the Ryanair website for flight information updates. You can also visit the airport website or flight tracking sites.
Ryanair is an Irish airline, founded back in 1984. It is the largest part of the Ryanair Holdings family which includes also airlines like Ryanair UK, Buzz (Polish charter airline, formerly known as Ryanair Sun), and Malta Air. Ryanair operated more than 2,500 flights daily, connecting over 225 destinations in 37 countries.
Ryanair has, since its beginning, operated under a low-cost principle and is also commonly known to have specific cabin baggage rules, which are a regular cause of frustration among its passengers.
The low-cost principle, however, allowed Ryanair to grow extremely fast, especially during the last few years. Since 2019, Ryanair is the largest airline group in Europe, surpassing Lufthansa, which dominated the region for years.
According to OAG statistics in June 2021, Ryanair has an on-time performance of 92.8% and a 0.1% of flight cancellations.
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- Claim Calculator — check if you are eligible for compensation