Because Korean Air is a non-EU airline, British and European regulations protect your right to flight compensation only in specific circumstances.
Flight compensation is applicable only if your Korean Air flight departed from the United Kingdom or an EU country.
Unfortunately, when flying to the UK/EU on an airline headquartered outside of the UK/EU, your passengers' rights are not protected by relevant UK/EU legislation.
See table below for more information.
|Type of flight||Example||Compensation|
|Flying with a British carrier||Tokyo to London with British Airways||Yes|
|Flying with a EU carrier||Amsterdam to London with KLM||Yes|
|Flying with a non-UK/non-EU carrier from the UK||London to Tokyo with Japan Airlines||Yes|
|Flying with a non-UK/non-EU carrier to the UK||Tokyo to London with Japan Airlines||No|
If your Korean Air flight was delayed by more than 3 hours, you may be eligible for flight compensation. Compensation, however, is only available if the airline is the party at fault for the delay. For more information on this issue, see the "Extraordinary Circumstances" section of this page.
Use our no-obligation Claim Calculator to see if you are eligible for Korean Air compensation. If you are eligible, our team will handle the entire claim process for you. We will even go to court to protect your rights and recover your money! No win, no fee.
Depending on the exact circumstances surrounding the cancellation of your Korean Air flight, you may be entitled to compensation, a ticket refund, or both!
You can claim compensation for a Korean Air flight if it was cancelled less than 14 days before the original departure date*, according to British and European flight compensation regulations.
Korean Air must be the party responsible for the cancellation; for more information on when the airline can refuse compensation, see the section of this article titled "Extraordinary Circumstances."
*The right to compensation for Korean Air flights applies only to flights departing from the United Kingdom/Europe.
If your Korean Air flight from the UK/EU was cancelled, you may be eligible for a ticket refund if one of the following conditions is met:
The airline did not offer you an alternative flight.
You were offered an alternate flight but declined it.
|Cancellation notice||Alternative flight||Compensation|
|Fewer than 7 days in advance||Departs 1h+ earlier or arrived 2h+ later||Yes|
|7-14 days in advance||Departs 2h+ earlier or arrived 4h+ later||Yes|
|Fewer than 14 days in advance||No alternative flight offered||Yes + refund|
The amount of flight compensation is calculated based on the distance of your flight:
|Distance of your flight||Compensation|
|Flights shorter than 1,500 km||Get £220 per passenger|
|Flight between 1,500 and 3,500 km||Get £350 per passenger|
|Flights of over 1,500 kilometres within the EU||Get £350 per passenger|
|Flights of over 3,500 kilometres outside of the EU||Get £520 per passenger|
Even if your flight was delayed by more than 3 hours or cancelled at the last minute, Korean Air reserves the right to deny compensation if the disruption was caused by a third party or a force majeure. Such situations are referred to as extraordinary circumstances.
Some of the most common extraordinary circumstances are as follows:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Airlines frequently claim that an extraordinary circumstance occurred, even when this was not the case! They do this in order to avoid having to pay compensation.
Three different laws determine the time limit for submitting a claim:
The law in the country of departure
The law in the country of arrival
The law in the country where the airline is headquartered
If your flight originated in the United Kingdom, you have 6 years to submit a claim for flight compensation or a refund.
When flying from another country, different time limits may apply: if you were on a Korean Air flight from Amsterdam to Seoul that was delayed by 4 hours, you will be able to file a claim under Dutch law, which states that you have 2 years to claim flight compensation.
Customers of Flight-Delayed.co.uk typically receive their money back within a few weeks or months.
If the airline does not respond and/or the claim has to be filed in court, the wait time could be months or years.
If you decide to file a claim with Flight-Delayed.co.uk, our expert team will keep you informed of important developments and will be available to answer any questions you may have.
Uploading all required documents to our platform will only take a few minutes. Our legal team will then investigate and analyse your claim, draft legal documents, contact the airline, and, if necessary, file a lawsuit on your behalf. No win, no fee.
Why claim with Flight-Delayed.co.uk?
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Korean Air is the largest South Korean airline both in terms of fleet sizes and destinations. The airline was founded in 1969 and is headquartered in Seoul, South Korea. Korean Air flies to destinations all over the world from and to Korea, Americas, Asia, Europe, Russia, Australia, Africa and the Middle East.
Korean Air is Certified by SkyTraxRatings as a 5-Star Airline for the quality of its airport and onboard product and staff service.
- ANA flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation