Your rights as an air passenger are protected if you were on a flyAmelia flight that was cancelled or delayed by European and British law. You may be entitled to compensation from flyAmelia up to £520 in the event that your flight is cancelled, in addition to receiving a full ticket refund.
Was your flyAmelia flight delayed? In the event that your flight was delayed by at least 3 hours, you may be entitled to flight compensation.
Was your flyAmelia flight cancelled? If you chose not to take the airline's replacement flight, you are entitled to a refund. Additionally, if your flight was cancelled with less than 14 days to departure, you may be eligible for flyAmelia flight compensation.
Regardless of what caused the flight delay, airlines must provide customers with special assistance, or the "right to care," as mandated by law. For communication, food and drink, and, if necessary, transportation and lodging needs, vouchers are offered. Purchase what you require even if the airline's service desk at the airport declines to give you the vouchers because they are legally required to reimburse your costs (as long as they are reasonable).
Unfortunately if your flight delay or cancellation was caused by an "extraordinary circumstance," you will not be able to claim compensation. The airline has to be accountable for the flight disruption in order to compensate passengers.
Most definitely. The French airline flyAmelia leaves from Paris Airport-Le Bourget, so all flyAmelia flights that are delayed or cancelled as a result are covered by the European air passenger rights regulation EU261.
However, the situation could be different if you were travelling with a non-EU or non-UK airline. The table below provides details.
|Type of flight||Example||Compensation|
|Flying with a British carrier||Tokyo to London with British Airways||Yes|
|Flying with a EU carrier||Amsterdam to London with KLM||Yes|
|Flying with a non-UK/non-EU carrier from the UK||London to Tokyo with Japan Airlines||Yes|
|Flying with a non-UK/non-EU carrier to the UK||Tokyo to London with Japan Airlines||No|
Due to a flyAmelia flight delay, were you more than 3 hours late? If the airline was to blame for the delay, you might then be eligible for flyAmelia flight compensation of up to £520.
View the Extraordinary Circumstances section of this article for more details on the situations in which the airline could not be liable for a flight delay.
You must ensure that you match both of the following requirements in order to be eligible for flight compensation for a cancelled flyAmelia flight:
Your flight was cancelled less than 14 days before the intended departure date
The airline was to blame for the cancellation. Below are more details on extraordinary situations (events where the airline is not to blame for the cancellation).
FlyAmelia may be able to compensate you if your flight was cancelled and you declined the airline's offer of an alternative flight. Likewise, you are entitled to a ticket refund if the airline failed to provide you with any alternate flights at all.
If you decide to cancel your flyAmelia flight, the British/European air passenger rights legislation may not allow you to request flight compensation. Visit flyAmelia's website or contact their customer service team for additional information about their refund and compensation policies.
It is not wise to accept a travel voucher instead of a refund. The reasons for this are:
When you accept a travel voucher, you have to book another flight on the same airline. The airline also usually imposes a deadline for using the voucher.
You might not be able to convert your voucher into a monetary refund if the airline declares bankruptcy; in that case, your money would be wasted.
You might not be able to convert your voucher into a monetary refund if the airline declares bankruptcy; in that case, your money would be gone.
Airline overbooking is a typical issue. More tickets are commonly sold than there are available seats on the aircraft. If there aren't enough volunteers to give up their reservations, passengers may be refused to board against their will. The first passengers to check in will retain their seats.
A small tip: Check in online! You'll be among the first people to check in this way, preventing the unpleasant surprise of being denied boarding at the airport!
Before leaving for the airport, check the status of your flight to be prepared for any unplanned changes to your itinerary. You are able to monitor the current standing of your flyAmelia flight on the website of the airline, the airport, or a flight tracker website.
The amount of your flyAmelia flight's compensation is based on its distance.
|Distance of your flight||Compensation|
|Flights shorter than 1,500 km||Get £220 per passenger|
|Flight between 1,500 and 3,500 km||Get £350 per passenger|
|Flights of over 1,500 kilometres within the EU||Get £350 per passenger|
|Flights of over 3,500 kilometres outside of the EU|
*if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
|Get £520 per passenger|
Situations in which the airline is not responsible for the delay or cancellation are known as extraordinary circumstances. You might not be entitled to flight compensation if any of the following situations apply to your flyAmelia flight delay or cancellation:
Bad weather, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry. However, a strike of a specific airline/its crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An unruly or ill passenger.
Delays caused by the airport staff, such as extraordinarily long queues to security checks.
(The list above is not exhaustive and it is meant to demonstrate a range of potential situations.)
Watch out: airlines may allege the occurrence of extraordinary circumstances while none existed. To avoid having to pay passengers for cancelled or delayed flights, they do this.
To increase your chances of receiving compensation and a refund from flyAmelia, submit your claim for compensation and a refund straight away with the assistance of Flight-Delayed.co.uk. We'll work with you to submit a solid claim and hold the airline responsible.
You have 5 years to claim flight compensation if your flight is delayed or cancelled, as per French law (the only one that applies to flyAmelia flights).To determine if you are still able to qualify for flyAmelia compensation and a refund, check with our free Claim Calculator.
Most passengers who work with us to request a flight refund or flight compensation get their money returned in a matter of weeks or months.
However, the waiting period could be prolonged by further months or even years if the airline refuses to answer, and/or the claim must be presented in court.
However, you can be certain that regardless of how long the claim process takes, our team will keep you informed of any major changes if you file a claim with Flight-Delayed.co.uk.
What is the process? All of the required documents can be uploaded to our site in a matter of minutes. Then, our legal experts will summarize your claim, prepare legal paperwork, get in touch with the airline's decision-makers, and, if necessary, pursue your claim in court.
Why claim with Flight-Delayed.co.uk?
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- Twinjet flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
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- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation