Yes! Iceland isn’t part of the European Union, however, as a destination within the European Economic Area, the EU air passenger rights still apply to flights to and from this country.
The only case where you would not be able to claim compensation is if flying to Iceland from a non-EU/non-UK country on a non-EU/non-UK airline. For example, compensation would not be applicable when flying from the United States on an American airline.
|Type of flight||Example||Compensation|
|Flying with a British carrier||Tokyo to London with British Airways||Yes|
|Flying with a EU carrier||Amsterdam to London with KLM||Yes|
|Flying with a non-UK/non-EU carrier from the UK||London to Tokyo with Japan Airlines||Yes|
|Flying with a non-UK/non-EU carrier to the UK||Tokyo to London with Japan Airlines||No|
You can file a claim for flight compensation if your flight to Iceland experienced a delay of more than three hours or was cancelled fewer than 14 days before departure. The distance of your flight will determine the amount of flight compensation to which you are entitled.
If the following requirements are met and your flight from Europe to Iceland was delayed, you may be eligible for flight compensation of up to £520:
You arrived in Iceland over 3 hours later than anticipated
The delay was the airline's fault. (For further details, read this page's section on "Extraordinary Circumstances;" for delays brought on by unforeseeable circumstances or actions of a third party, the airline is not compelled to refund passengers.)
If your Iceland flight was cancelled, you might be entitled to a full ticket refund, up to £520 in flight compensation, or even both in some situations. Continue reading to learn more about the instances in which you might qualify for these benefits!
You may be qualified for up to £520 in flight compensation per person if your Icelandic flight was cancelled if:
Your Iceland flight was cancelled fewer than 14 days prior to departure,
The airline was to blame for the cancellation (See the "Extraordinary Circumstances" section of this page for more information on the circumstances in which the airline may rightfully refuse to compensate passengers.)
|Cancellation notice||Alternative flight||Compensation|
|Fewer than 7 days in advance||Departs 1h+ earlier or arrived 2h+ later||Yes|
|7-14 days in advance||Departs 2h+ earlier or arrived 4h+ later||Yes|
|Fewer than 14 days in advance||No alternative flight offered||Yes + refund|
You may be eligible for an Iceland cancelled flight refund if your flight was cancelled and you chose not to board the airline's alternative flight.
Keep in mind that if you received no offer of an alternative flight at all, you are still entitled to a ticket refund.
In general, we advise against accepting a travel voucher.
This is because accepting a travel voucher obligates you to book future flights on the same airline. In addition, most airlines set a deadline for using a voucher.
You might find it difficult to turn your voucher into a cash refund if the airline files for bankruptcy, which would mean you would lose your money.
Situations, where the airline is not at fault for the delay or cancellation, are known as extraordinary circumstances. You might not be entitled to flight compensation if any of the following circumstances apply to your Iceland flight delay or cancellation (note that this list is not exhaustive):
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
The time limit to claim flight compensation depends on the law in the country you are flying from, the country you are flying to but also where the airline is headquartered.
One of the longest deadlines for submitting a claim for flight compensation is in the United Kingdom, where you have up to 6 years from the original travel date. The exception is Scotland, where you have five years to file a claim.
When passengers use us to request a flight refund or flight compensation, they typically receive their money in a few weeks or months.
The wait time, however, might be months or even years if the airline refuses to respond or the claim needs to be brought in court. This is because we must wait for the court's ruling.
No matter how long it takes to process your claim, our legal experts will keep you informed of any significant changes.
You may unwind while we care for every aspect of your claim, ensuring you get the compensation you are due.
It won't take long to upload all the necessary documents to our platform. Then, after evaluating your claim and preparing legal paperwork, our staff will get in touch with the airline and, if required, file a lawsuit against it.
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Reykjavík, Iceland's capital and the centre of many activities, is where most visitors to the country will likely arrive and depart from. It is a picturesque city that is easy to navigate on foot and is located on the southwest coast of Iceland. Due to its greater diversity and accessibility, the south is preferred by most tourists. The Golden Circle, its geysers and national park, Vk's black sand beach, Seljalandsfoss, and Skógafoss waterfalls are all year-round attractions for tourists. Although, the North of Iceland has a lot to offer tourists, from the first Norse settlements to some of the most scenic and distinctive sights in the country.
Iceland's Keflavík Airport (KEF), its international airport, and its domestic airport in Reykjavík are its busiest airports (RKV). KEF is different from RKV even though it also serves the capital. The latter is in Reykjavík close to the city centre and solely handles domestic flights. The Icelandic airline Loftleiðir HF, often known as Icelandic Airlines or Loftleiðir Icelandic, has its headquarters at Reykjavík Airport. It specializes in transatlantic flights connecting Europe and North America and was the first to use the low-cost flight business model on these routes. Different airlines that fly to Iceland include Delta, Ryanair, and United Airlines among others.
Iceland is known for its pristine nature in addition to its kind people, and as a result, ecotourism is very successful there. Because of its volcanoes and glaciers, Iceland is also well known for being called the Land of Fire and Ice. Natural treasures like The Blue Lagoon and Dettifoss Waterfall may be found all across the country. The rich cultural background, Norse mythology, folklore, and lack of official family names of Iceland are among the characteristics of this stunning nation.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation