Delayed or cancelled SATA Airlines flight? Get compensation up to £520!

Are you planning a trip to a paradise island with SATA Airlines? The last thing you want is for your SATA flight to be delayed or cancelled! However, even if your SATA flight is delayed or cancelled, you may be entitled to flight compensation or a ticket refund! can assist you in obtaining your funds!

Check your flight with our free Claim Calculator!

Key Takeaways

  • SATA flight delayed by more than 3 hours? Claim compensation up to £520!

  • SATA flight cancelled? You can ask for flight compensation and a monetary refund of your ticket.

  • SATA Airlines is flying international — you are entitled to compensation even on flights outside of the EU/UK.

  • Submit your claim for SATA flight compensation with — it only takes a few minutes.

Your rights in the event of a delayed or cancelled SATA flight

If you encountered SATA cancellations or delays, keep in mind that British regulations protect your rights as an air passenger. In certain circumstances, you may be entitled to SATA compensation of up to £520 and a full refund of the ticket price for your cancelled flight.”

Was your SATA flight delayed ? — You could be eligible for compensation!

Was your SATA flight delayed? You can claim flight compensation under EU261, the European air passenger rights legislation, if:

  • You arrived at your destination at least 3 hours late.


  • SATA Airlines was the party at fault for the delay. (For more information, check the "Extraordinary Circumstances" section of this article.

SATA Airlines flight delayed?

You could be eligible for up to £520 in flight compensation!

Claim now
W Kkd6 S Vp

SATA flight cancelled — refund and compensation rules 

Depending on the circumstances of your SATA Airlines flight cancellation, you may be entitled to compensation of up to £520, a ticket refund, or both.

When can I claim compensation for my cancelled SATA Airlines flight?

If your SATA Airlines flight was cancelled less than 14 days before the scheduled departure date and you did not take another flight offered by the airline, you may be entitled to compensation.

In order for you to be eligible for compensation, SATA Airlines must be the party responsible for the cancellation. See the "Extraordinary Circumstances" section of this article for more information.

When can I claim a refund for my cancelled SATA Airlines flight?

You can claim a SATA Airlines refund if your flight was cancelled and the airline did not offer you an alternative flight; or they did offer you one but you decided not to take it.

Cancellation noticeAlternative flightCompensation
Fewer than 7 days in advanceDeparts 1h+ earlier or arrived 2h+ laterYes
7-14 days in advanceDeparts 2h+ earlier or arrived 4h+ laterYes
Fewer than 14 days in advanceNo alternative flight offeredYes + refund

Are you eligible for SATA Airlines compensation?

Check now and in less than one minute with our free Claim Calculator!

Check my flight
U Vp D2 X6p top
U Vp D2 X6p bottom

How much SATA flight compensation can I get for a delayed or cancelled flight?

The amount of compensation is determined by the distance of your flight:

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EU
Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU
Get £520 per passenger

flight compensation amount

I was flying with SATA Airlines to a non-EU/non-UK country. Can I still claim compensation?

Yes. Because SATA Airlines' headquarters are in Portugal, the EU flight compensation laws apply. Even if you are flying with SATA Airlines to Toronto for instance, you could be entitled to SATA flight compensation.

However, if a non-EU/non-UK carrier operates your flight, the situation can be different, as shown in the table below.

Type of flightExampleCompensation
Flying with a British carrierTokyo to London with British AirwaysYes
Flying with a EU carrierAmsterdam to London with KLMYes
Flying with a non-UK/non-EU carrier from the UKLondon to Tokyo with Japan AirlinesYes
Flying with a non-UK/non-EU carrier to the UKTokyo to London with Japan AirlinesNo

Extraordinary circumstances — can SATA Airlines deny me compensation?

SATA Airlines reserves the right to refuse compensation when a third party or force majeure causes a delay or cancellation. These situations are referred to as extraordinary circumstances.

Some of the most common extraordinary circumstances are:

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

However, you should be aware that airlines sometimes claim that extraordinary circumstances occurred, even when this was not the case. Airlines use this tactic to avoid having to pay passengers for flight compensation.

In such a case, how can the airline be held accountable? Claim SATA flight compensation with as a partner! We will thoroughly analyse all available information (e.g. aviation and weather data) and fight for your SATA flight compensation!

How long do I have to claim my SATA Airlines compensation and refund?

If your flight departed from or arrived in the United Kingdom, you have 6 years to claim SATA flight compensation. Scotland is an exception; there, the time limit is 5 years.

If your itinerary does not include the UK, local laws can apply (in Portugal, you have 3 years to claim, in France, the law determines a time limit of 5 years to claim flight compensation, etc).

Check if you can still get compensation and a refund from SATA Airlines with our free Claim Calculator.

SATA Airlines flight delayed or cancelled?

Claim flight compensation up to £520 per passenger!

Claim now
W Fb Gs2qx

How long will it take to get my SATA Airlines compensation / SATA Airlines refund?

Passengers who use to get flight compensation or a refund usually get their money back within a few weeks or months.

However, if the airline fails to respond and/or the claim must be filed in court, the wait time could be extended by several months or even years in some cases.

Rest assured that, no matter how long your claim takes, our team will keep you informed of any significant developments in your case and will be available to answer any questions you may have.

How to claim SATA Airlines compensation / SATA Airlines refund?

Submit your claim with, the fastest and easiest way to claim flight compensation online!

Uploading all required documents on our website will take a few minutes. Our legal team will then take over, assessing your claim, preparing legal paperwork, contacting decision-makers at the airline, and, if necessary, taking your claim to court.

Why claim with

1m passengers helped

9 legal teams in 9 countries

98% of court cases won

About SATA Airlines

SATA Airlines, also known as SATA, or even SATA Azores Airlines, is a Portuguese airline company based in the Azores, Portugal.

SATA Airlines was founded in 1947 and offers mainly flights within the Azores. Other SATA destinations include Europe, Canada, Africa and the United States.

Useful links

 If you wish to learn more about our fees, please visit our Price List page.

Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!