Portugália Airlines flight delayed or cancelled? Get compensation and a refund!

By the law, your rights are protected if your Portugália Airlines flight was delayed, cancelled, or overbooked. You might be entitled to up to £520 in flight compensation!

Submit your claim in less than a minute!

Key Takeaways

  • Portugália Airlines flight delayed by at least 3 hours? Claim up to £520 in compensation!

  • Was your Portugália Airlines flight cancelled fewer than 14 days before departure? You can claim up to £520 in compensation!

  • Portugália Airlines flight cancelled? You can get a full monetary flight refund!

  • Our team of legal experts with more than 10 years of experience will help you claim Portugália Airlines compensation and refund! Claim now and get your compensation. No win, no fee.

Delayed Portugália Airlines flight compensation — get up to £520

Did you arrive at your destination more than 3 hours late because of a delayed Portugália Airlines flight? Then you might be eligible for Portugália Airlines flight compensation of up to £520!

What determines the amount of flight compensation? Check it out below.

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How much compensation can I get for a delayed Portugália Airlines flight?

This depends on the distance travelled by the flight:

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EUGet £350 per passenger
Flights of over 3,500 kilometres outside of the EU
Get £520 per passenger

flight compensation amount

Cancelled Portugália Airlines flight — refund and compensation policies

In the event of a cancelled Portugália Airlines flight — depending on the exact circumstances surrounding your cancellation — you might be entitled to a ticket refund, compensation of up to £520, or both.

When can I claim compensation for a cancelled Portugália Airlines flight?

If your Portugália Airlines flight was cancelled fewer than 14 days before the scheduled departure of your flight, you could claim cancelled flight compensation.

You must also consider extraordinary circumstances — situations where the flight disruption is caused by a third party or force majeure. If these extraordinary circumstances apply to your flight, you may not be eligible for compensation.

When can I claim a refund for my Portugália Airlines cancelled flight?

In a nutshell, you can get a ticket refund for your cancelled Portugália Airlines flight if:

1. Your flight was cancelled and you did not take an alternative flight offered by the airline, OR,

2. The airline did not offer you any alternative flight.

Cancellation noticeAlternative flightCompensation
Fewer than 7 days in advanceDeparts 1h+ earlier or arrived 2h+ laterYes
7-14 days in advanceDeparts 2h+ earlier or arrived 4h+ laterYes
Fewer than 14 days in advanceNo alternative flight offeredYes + refund

Portugália Airlines is offering me a travel voucher instead of a refund — should I accept it?

We advise against accepting a travel voucher. Here is why:

  1. Accepting a travel voucher forces you to fly with the same airline in the future. Also, the airline usually assigns a deadline to use the voucher.

  2. If the airline declares bankruptcy, you might no longer be able to convert your voucher into a cash refund — in other words, your money will be lost.

Portugália Airlines overbooked flight — get a refund, compensation and extra care

Overbooking happens. Airlines frequently sell more tickets than there are seats on the plane, and if they can't find enough volunteers to give up their reservations, people may be denied boarding against their will.

=> More details about your rights if your Portugália Airlines flight is overbooked

Get £520 now, start your claim today!

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I was flying with Portugália Airlines to a non-EU country. Can I still claim compensation?

Yes, you can. Portugália Airlines is an airline headquartered in Portugal and therefore in the European Union. Because of this, EU261, the law that guarantees you the right to compensation, applies to all overbooked, cancelled and delayed Portugália Airlines flights.

However, it’s worth noting that the situation might be different if you were flying with a non-EU/non-UK airline. See the table below for details.

Type of flightExampleCompensation
Flying with a British carrierTokyo to London with British AirwaysYes
Flying with a EU carrierAmsterdam to London with KLMYes
Flying with a non-UK/non-EU carrier from the UKLondon to Tokyo with Japan AirlinesYes
Flying with a non-UK/non-EU carrier to the UKTokyo to London with Japan AirlinesNo

Extraordinary circumstances — can Portugália Airlines deny me compensation?

If Portugália Airlines was not responsible for the delay, cancellation or denied boarding, they can deny your claim for flight compensation. Those situations are referred to as Extraordinary Circumstances.

Here is a non-exhaustive list of the most common extraordinary circumstances:

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

Airlines sometimes claim that extraordinary circumstances occurred when they actually did not! They do so in hope of avoiding having to pay out flight compensation to passengers.

At Flight-Delayed.co.uk we help you get your rightfully deserved compensation! We don’t let the airline use false arguments and thanks to over a decade of experience in fighting airlines, we know all about their tricks. We help you claim flight compensation, no win, no fee.

Put your claim in good hands!

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How long do I have to claim my Portugália Airlines compensation and refund?

If you were flying to or from the UK, you have 6 years to claim Portugália Airlines flight compensation / Portugália Airlines flight refund. Scotland is the exception, as there you have 5 years to claim.

If your itinerary did not include the UK, local laws will apply.

Use our free Claim Calculator to check if you can still claim Portugália Airlines compensation and refund.

=> Check if you can still claim Portugália Airlines compensation and refund

How long will it take to get my Portugália Airlines compensation / Portugália Airlines refund?

Passengers who claim flight refund or compensation with Flight-Delayed.co.uk usually receive their money within a few weeks or months.

However, if the claim must be filed in court and/or if the airline is unresponsive, the wait time could be extended by several months or even years.

No matter how long your claim process takes, our legal experts will be in touch every step of the way and keep you updated on any significant changes to your claim.

How to claim Portugália Airlines compensation / Portugália Airlines refund?

Flight-Delayed.co.uk helps you claim flight compensation!

You'll need only a few minutes to upload all of the necessary documents to our platform. Our legal team will then assess your claim, prepare legal documentation, contact the airline's decision-makers, and, if necessary, take your claim to court

Why claim with Flight-Delayed.com

1m passengers helped

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98% of court cases won

Please visit our Price List page if you wish to learn more about our fees. 

If you are ready to claim, start the process right away — you can do it straight from your phone or computer!

About Portugália Airlines

Portugália Airlines is a Portuguese regional airline headquartered in Lisbon, Portugal. It is a subsidiary of TAP Air Portugal and operates on behalf of TAP Express.

Portugália Airlines offers flights from and to the UK, European countries such as France, Germany, Spain and Portugal, as well as North Africa, with 3 destinations in Morocco.

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