Air Nostrum flight delayed or cancelled? Get compensation and a refund!

If your Air Nostrum flight was delayed, cancelled, or overbooked, you might be entitled to up to £520 in flight compensation! Claim online in just 5 minutes with

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Key Takeaways

  • Air Nostrum flight delayed by at least 3 hours? Claim up to £520 in compensation!

  • Was your Air Nostrum flight cancelled fewer than 14 days before departure? You can claim up to £520 in compensation!

  • Air Nostrum flight cancelled? You can get a full monetary ticket refund!

  • Submit your claim with — it only takes a few minutes and increases your chances of getting flight compensation!

Air Nostrum delayed flight compensation — What are my rights?

Did you arrive more than 3 hours late because of your delayed Air Nostrum flight? Because Air Nostrum is a Spanish airline, the EU flight passenger regulations, also known as the EU 261, protect your rights so that you may be eligible for compensation of up to £520!

Flying with Air Nostrum?

Claim up to £520 in compensation if your flight was delayed or cancelled!

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How much compensation can I get for a delayed Air Nostrum flight?

The compensation amount is calculated according to the distance of your flight:

Distance of your flightCompensation
Flights shorter than 1,500 kmGet £220 per passenger
Flight between 1,500 and 3,500 kmGet £350 per passenger
Flights of over 1,500 kilometres within the EU
Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU
Get £520 per passenger

flight compensation amount

Delayed or cancelled Air Nostrum flight?

Cancelled Air Nostrum flight — refund and compensation rules

In the event of a cancelled Air Nostrum flight and depending on the reason behind the cancellation, you might be entitled to a ticket refund, compensation of up to £520, or both.

When can I claim compensation for a cancelled Air Nostrum flight?

If your Air Nostrum flight was cancelled fewer than 14 days before the scheduled departure of your flight, you could claim cancelled flight compensation.

However, sometimes the cancellation is due to the so-called “extraordinary circumstances”. If this is the case, you may not be eligible for compensation.

When can I claim a refund for my cancelled Air Nostrum flight?

You can ask Air Nostrum for a full refund of your flight if:

  • Your flight was cancelled, and you did not take an alternative flight offered by the airline, OR,

  • You were not offered an alternative flight at all

Cancellation noticeAlternative flightCompensation
Fewer than 7 days in advanceDeparts 1h+ earlier or arrived 2h+ laterYes
7-14 days in advanceDeparts 2h+ earlier or arrived 4h+ laterYes
Fewer than 14 days in advanceNo alternative flight offeredYes + refund

Air Nostrum is offering me a travel voucher instead of a refund — should I accept it?

We advise against accepting a travel voucher instead of a refund. Here is why:

  1. Accepting a travel voucher forces you to fly with the same airline in the future. Also, the airline usually assigns a deadline to use the voucher.

  2. If the airline declares bankruptcy, you might no longer be able to convert your voucher into a cash refund — in other words, your money will be lost.

Air Nostrum overbooked flight — get a refund, compensation and the right to care!

Overbooked flights happen more often than you could think! Airlines frequently sell more tickets than there are seats on the plane, and if they can't find enough volunteers to give up their reservations, people may be denied boarding against their will.

=> More about your rights in the event of an Air Nostrum overbooked flight 

I was flying with Air Nostrum to a non-EU country. Can I still claim compensation?

Air Nostrum is an airline headquartered in Spain and, therefore, in the European Union. Because of this, EU261 applies to all overbooked, cancelled and delayed Air Nostrum flights.

However, note that the situation might differ if flying with a non-EU/non-UK airline. See the table below for details.

Extraordinary circumstances — can Air Nostrum deny me compensation?

If Air Nostrum was not responsible for the delay, cancellation or denied boarding, they can deny your claim for flight compensation. Those situations are referred to as Extraordinary Circumstances.

Here is a non-exhaustive list of the most common extraordinary circumstances:

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

Airlines sometimes claim that extraordinary circumstances occurred when they did not! They do so to avoid having to pay out flight compensation to passengers.

Do you doubt that an extraordinary circumstance caused your delay or cancellation? You can still submit your claim in a few minutes with; our experts will evaluate your claim and let you know if you are eligible for flight compensation. We work on a 'no win, no fee’ basis for your convenience.

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How long do I have to claim my Air Nostrum compensation and refund?

If you are flying to or from the UK, you have 6 years to claim Air Nostrum flight compensation / Air Nostrum flight refund. Scotland is the exception, as there you have 5 years to claim.

If your itinerary does not include the UK, local laws will apply. For instance, you can claim for 5 years in Spain following your disrupted flight.

=> Check if you can still claim Air Nostrum compensation and refund with our free Claim Calculator

How long will it take to get my Air Nostrum compensation / Air Nostrum refund?

Passengers who claim flight refund or compensation with usually receive their money within a few weeks or months.

However, if the claim must be filed in court and/or the airline is unresponsive, the wait time could be extended by several months or even years.

Rest assured, though, that no matter how long your claim process takes, our legal experts will be in touch every step of the way and keep you updated on any significant changes to your claim.

How to claim Air Nostrum compensation / Air Nostrum refund?

To maximise your chances of receiving flight compensation, submit your claim with It only takes a few minutes, and you’ll benefit from the experience of our experts!

You'll need just a few minutes to upload all necessary documents to our platform. Our legal team will then assess your claim, prepare legal documentation, contact the airline's decision-makers, and, if necessary, take your claim to court.

Why claim with

1m passengers helped

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98% of court cases won

Please visit our Price List page if you wish to learn more about our fees.

If you are ready to claim, start the process right away — you can do it straight from your phone or computer! 

About Air Nostrum

Air Nostrum is a Spanish regional airline based in Valencia. It operates as a franchisee of Iberia and offers flights to Spain and all of the Spanish world. Air Nostrum also flies to a couple of destinations in the United States.

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