Assessment of legal validity
We help with claiming up to £540.00 in compensation and/or the refund of your ticket.
Is your Virgin Atlantic flight delayed, cancelled or overbooked? Then your rights are protected under an EU legislation, which means that you can claim up to £530* in compensation. This page is designed to inform you about your passenger rights, to explain the exceptions and, most importantly, to support you in your claim for compensation. At Flight-delayed.co.uk we want to make sure that your passenger rights are respected.
Even though Virgin Atlantic offers premium service the first airline to introduce the Premium Economy and a bar), occasionally it may happen that your flight is delayed, cancelled or overbooked. If this happens, it is important to know that your passenger rights are protected under Regulation EC No 261/2004, the piece of legislation that determines when you are able to claim compensation. This is the official document put forward by the EU that gives birth to your passenger rights when flying with a European carrier or from the EU. In most cases, you’ll be able to claim if you’ve arrived at your final destination with a delay of more than 3 hours (2 for cancellations). And, as established by the previously mentioned regulation, you can claim your compensation, up to 6 years after the date of the flight. In the United Kingdom and Ireland that is, as other timeframes apply for other EU member states.
When your flight with Virgin Atlantic is delayed, the airline should provide you with care and assistance. You are entitled to said care regardless of if you are entitled to compensation or not. Appropriate care and assitance includes:
If you do not receive the corresponding assistance and/or care, and therefore you incur extra expenses, you have the right to be reimbursed. Remember to keep your itemised invoices and receipts. The request for reimbursement may also be attached to your claim for compensation.
The regulation, EC 261/2004, sets forth that the total amount you may receive in compensation shall be defined by the distance between the airport of departure and arrival. Connecting flights are taken into account when your claim is assessed. If the connecting flights are under the same booking/ticket, then your entire trip is covered by the regulation.
Important: if your travelled distance is greater than 3500 kilometres and your flight was delayed by more than 3 but less than 4 hours, then the total amount of compensation is reduced by 50%. The regulation defines the total amounts in euros and they are €250, €400 and €600.
If you wish to make claiming the compensation you may be entitled to as easy as possible, follow our recommendations when your Virgin Atlantic flight has been disrupted:
Enter the date and flight number of your Virgin flight in our claim calculator below to see if you can claim compensation for your delay or cancellation. You will also know the total amount of compensation you may be entitled to.
Usually, airlines tend to make the process of claiming as difficult for the passenger as they possibly can to avoid paying passengers their owed compensation. They also like to make use of the ‘extraordinary circumstances’ clause to excuse their rejection. Passengers may struggle to claim successfully and often give up, accepting the airline’s arguments without further analysis.
We have good news for you! At Flight-delayed.co.uk, we have the adequate tools and databases to ensure that your rights are enforced and to fact-check the airlines. We will even take the them to court when necessary and all of the legal costs will be covered by our 25% win-fee. If you wish so, we can take care of everything and help you enforce your rights!
If you want to maximise the probability of being compensated for your Virgin Atlantic flight delay, cancellation or overbooking, you can let a specialised service, like Flight-Delayed, take care of the whole ordeal. We will gladly help you get what is yours, all under our no win, no fee agreement.
If a flight is disrupted and the incident that caused the disruption, was in the airline’s responsibility, then you may receive compensation! In other words, this means that unless the airline proves that the disruption was caused by an ‘extraordinary circumstance’, the airline will have to pay compensation. Extraordinary circumstances may include adverse weather conditions, natural disasters, political unrest, a threat to the safety of the flight or passengers, a passenger falling ill, etc.
If you’re uncertain if your flight delay or cancellation qualifies for compensation, once you’ve submitted your claim our team of experts will analyse the circumstances and assess your case. If your claim has already been rejected by Virgin Atlantic, you can still submit your claim and our team will verify and fact-check the airline’s arguments. Very often, they assess the situation wrongly and reject perfectly valid claims; so don’t give up that easily and don’t worry, we’re here to help you!
As the seventh-largest UK airline, Virgin Atlantic transports 5.4 million passengers per year. Their route network, consisting of 39 airplanes, services 29 destinations in 18 countries. The company generally tends to be rather punctual.
Virgin Atlantic flights had an on-time performance rate of 82.2% in September 2019, which ranked it 61st amongst other global airlines. However, it is impossible for an airline to have an OTP of 100% as sometimes, due to certain factors, flights are delayed or cancelled. In this scenario, you are able to claim compensation for the inconvenience caused to your planned journey.
Assessment of legal validity
Accurate flight data
Assessment of weather data
Composing of letters
Support when you need it
More than one passenger
Expert legal team
Legal process fully included
No win, no fee