How to get a compensation for delayed flights?

Did you know you can get money for those annoying delayed flights? Only a few percent of all air passengers know that flights that are delayed by three hours or more grant entitlement to EUR 250, EUR 400 or even EUR 600. Flight-Delayed.co.uk is a company that specialises in claiming this compensation from airlines. This article will tell you more about the regulations and about claiming.

What are the rules governing delayed flights?

The European Parliament and European Court of Justice regulated flight cancellations, re-routings and denied boardings in 2004, in Regulation (EC) no. 261/2004. However, this Regulation didn't include flight delays, which are just as great a nuisance to passengers as cancellations are. The ‘Sturgeon arrest’ of 2009 put an end to this inequity: it stated that long delays are equal to cancellations. Thanks to the Sturgeon arrest, airlines should also pay delayed passengers compensation.

Airlines aren’t exactly delighted with the ‘Sturgeon arrest’. They'd rather not pay you any compensation. Every year, 500 million air passengers encounter delayed flights and cancelled flights. About 30 million of them are entitled to compensation.

How much compensation should you receive?

EUR 250 for all flights up to 1,500 kilometres
EUR 400 for all flight within the European Union for more than 1,500 kilometres
EUR 400 for all flights within and outside the European Union between 1,500 and 3,500 kilometres
for all other flights you are entitled to EUR 600

If the airline offered you an alternative flight to your final destination, the carrier is allowed to reduce the compensation amounts mentioned above by 50% according to the following criteria:

the flight was delayed more than two hours for a flight of 1,500 kilometres
the flight was delayed more than three hours on longer for flights within the European Union or on other flights between 1,500 and 3,500 kilometres
the flight was outside the European Union and was delayed four hours or more and was more than 3,500 kilometres.

How can you claim this compensation?

Make sure you get the compensation you're entitled to! We help you claim this compensation, as airlines tend to make it virtually impossible for passengers to get compensation by themselves.

You can easily check if your flight should qualify you for compensation and how much. Within three simple steps we can answer your question. Of course, this is only a preliminary assessment. If you want to be sure, click 'order' to submit your claim with us. There are a number of circumstances that could make your claim invalid. We need to investigate the claim before going to the airline.

Not sure if your flight was delayed more than 3 hours? Drop us an email at info(at)flight-delayed.co.uk, and we will try to sort it out for you.

Our service

2080 Rating

Check your flight free of charge now
Get assistance by tomorrow
98% of court cases won
High rating: 4.6 out of 5
No administrative fees
You only pay if we succeed
Online support

Submit claim

Customer reviews

Read all customer reviews

Very fast and professional, got my claim just over a month but then again the airline did tell us we can claim and gave us leaflets.

Really simple to use, and didn't take very long for my claim to be processed.

I wasn't very optimistic about using this service, but the from the outset the communication was excellent and the instructions were clear. The claim is all handled via email and the online service portal. The team are very quick to answer any questions you have while the airline is assessing your claim. In my case, I was awarded 225 Euros compensation, better than nothing and so glad I took the time and effort to get this money back! Thank you Flight-Delayed for your fantastic service.

Very good service claiming a compensate after a long delay from airline and we got the out compensate. Thank you very much ...

Successful claim against Jet 2 ! Took a while (4yrs) but glad to finally won !!

This company provide a very fast and efficient service with no fuss and they took a fair amount of commission with no extra hidden charges. Extremely pleased with them.

i have had great help with the flight delayed trip thankyou very much to u and team

Very good Service for claming Money from Airline companies if you had a Problem like more than 3hrs delay, cancellations without reason. For my case, Airline rejected my Claim via customer Service but after i used this site it took only 4 weeks from Claim to confirmation for compensation. it's very easy to fill out the form to Claim and they answer/help right away. you should try with this even though Airline already refused to pay you with several reason.

It's taken 12 months to extract compensation from Ryanair, purely down to the pathetic customer service on the part of the Irish Airline. Will never use them again as they use every tactic in the book not to pay out, and even though they have now settled conversation rate 1.40, as opposed to commercial rate of 1,31. Many thanks to Flight-Delayed for their excellent support. Well worth 25% cut to get justice done. Highly recommended.

Just over three hours delay last year to Crete contacted this company, they sorted the claim and with in a few weeks Monet transferred into my account. fantastic service. Thank you

Didn't expect result But cash son it's way to.me. Thank you. Great company

What an excellent service , after trying for almost a year to claim compensation for a 5 hour delay in which we were kept inside the cabin with nothing to eat or drink i contacted this company and within 6 weeks I have recieved full compensation minus their 25% which I am happy to pay as I had given up. thanks again to the staff for all your communication and work to complete this. cannot recommend you enough

Just got our cempensation thanks to the team at flight delay very easy process, kept informed as to how the claim was going

Very good service to use for claiming money from the airline companies due to a long delays or cancellations for no reason or no explanation! I had no idea it is even possible, but I filled their forms and did not need to pay a thing for it. They claimed 800 euros for 2 passengers and all they took was their commission fee from the claimed price for their work which is the way it should be. They managed to get the money within a month or so.

My plane was delayed for over seven hours on a UK flight from Newquay to Manchester. I contacted Flight Delay and they quickly completed my claim without any fuss. I have received £195.62 minus a 25% charge, I actually received £145.07. All this took approx 5 weeks from beginning of claim to having payment into bank. HIGHLY RECOMMEND and thank you flight-delayed

Ryanair left us delayed at Knock Airport for over 4 hours. Not just inconvenient but annoyingly cost us an extra £23 airport parking which we could not reclaim. Although not a "serial complainer", saw the Flight Delayed Website and thought "why not?". So glad I did. Efficient and professional organisation that made it an easy process resulting in €300 for us and €100 for them and a "heads up" for Ryanair. Perfect.

What a nice surprise, cheque for delayed flight dropped through the letterbox. Asked flight delayed to do the work for me and a few emails and a few months later I received the cheque for over £600. Minus their 25% which I do not begrudge as if they hadn't done the work for me I would never have got anything. Also thanks to Martin Lewis for making me aware I could claim. Thanks delayed flights I will certainly recommend you.

Very helpful, I got a lot back. I also hope anybody who ever got flight delayed, don't lose your right! It didn't take me a lot of effort to submit the materials, they can help you.

Great service, very easy process and friendly team to deal with - answered questions quickly and through the online tool I was able to track the progress of our claim. Everything has been handled really well and I would happily recommend the Flight-Delayed team to help you with your claim.

My plane was over three hours late getting back to Manchester due to delays. I contacted Flight Delay and they got me £199 (minus 25% for their fee) for the delay. It took less than an hours work from me to fill out a form and give them my power of attorney. Six weeks later it was all sorted. Highly recommended!