CityJet flight delayed or cancelled? Get compensation and a refund!
CityJet flight delayed, cancelled or overbooked? British and European air passengers legislations protect your rights.
If your CityJet flight was delayed or cancelled, you might be entitled to up to £520 in flight compensation!
CityJet flight delayed by at least 3 hours? Claim up to £520 in compensation!
Was your CityJet flight cancellation announced fewer than 14 days before departure? You can claim up to £520 in compensation extra from the total refund of your ticket!
Table of contents
- When can I claim compensation for a cancelled CityJet flight?
- When can I claim a refund for my cancelled CityJet flight?
- CityJet is offering me a travel voucher instead of a refund — should I accept it?
Were you more than 3 hours late because of a CityJet flight delay? Then you could be eligible for up to £520 in CityJet flight compensation.
The amount of compensation depends on the distance of your flight.
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Depending on the circumstances of the cancellation of your CityJet flight, you may be entitled to a ticket refund, compensation of up to £520, or both.
To be able to get flight compensation for your cancelled CityJet flight:
Your flight must have been cancelled fewer than 14 days before the scheduled departure date.
- The airline must have been the party responsible for the cancellation (see the “Extraordinary circumstances”)
If your flight was cancelled and you did not take the airline's alternative flight, you may be eligible for a CityJet ticket refund. You are also entitled to a ticket refund if you were not offered any alternative flight.
We generally advise against accepting a travel voucher instead of a monetary refund. This is because:
Accepting a travel voucher means you will have to fly with the same airline again. In addition, airlines usually assign a time limit for redeeming a voucher.
If the airline declares bankruptcy, you may be unable to convert your voucher into a cash refund — in other words, your money will be lost.
We call extraordinary circumstances situations where the airline is not the party at fault for the delay or cancellation of your flight. If any of the following conditions apply to your CityJet flight delay or cancellation, you may be ineligible for flight compensation (keep in mind that this list is non-exhaustive):
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Watch out! The airline may falsely claim that the delay or cancellation was due to an extraordinary circumstance!
When this happens, we advise you to double-check the information. You can also start your claim with Flight-Delayed.co.uk; no matter what the airline says, our team of experts will investigate your claim and let you know if you can benefit from flight compensation. For your convenience, we only work on a 'no win, no fee' basis.
Are you unsure whether you are eligible for CityJet flight compensation and refund?
Check it in as little as a minute with our free, no-obligation Claim Calculator.
If you were flying to or from the United Kingdom, you have 6 years to file a claim for CityJet flight compensation or a CityJet flight refund. Scotland is an exception, as you have 5 years to claim there.
Different national laws will apply if your itinerary does not include the United Kingdom.
Unsure if you can still claim flight compensation? Check it now with our free Claim Calculator.
With us, passengers who claim flight compensation or flight refund often get their money within a few weeks or months.
However, if the airline fails to respond and/or the claim must be filed in court, the wait time could be even years.
No matter how long your claim process takes, our legal experts will keep you updated on any significant changes to your claim.
Maximise your chance of a successful CityJet claim.
Get your flight compensation and refund with the help of Flight-Delayed.co.uk.
It only takes a few minutes, and our team of experts takes it from there, allowing you to relax while we do all the work!
What do our experts do, and how can they maximise your chances of a successful claim? With over 10 years of experience dealing with over 100 airlines, we know all their tricks and pain points! Our team assesses your claim, prepares legal documentation, contacts the airline's legal department, and, if necessary, takes your claim to court.
Why claim with Flight-Delayed.co.uk?
Helping passengers since 2010
Legal teams in 9 countries
95% of court cases won
‘No win, no fee’ — always
Please visit our Price List page if you wish to learn more about our fees.
If you are ready to claim, start the process right away — you can do it straight from your phone or computer!
CityJet is an Irish airline created in 1992 and based in Dublin. After several years as an Air France subsidiary, the airline is now flying most of its flights on behalf of SAS. CityJet is flying from and to London City, Paris, Nantes, Florence, Jersey, Cork, Amsterdam, Rotterdam and Antwerp.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation