Was your flight delayed, cancelled or overbooked? Claim your compensation!

You may be entitled to receive up to £507.00 per person.

What to do when your baggage is delayed?

Unfortunately it is quite a common occurrence: baggage being lost by airlines and airport crew. So what do you need to know and do if your baggage ends up being lost of delayed? Flight-Delayed.co.uk helps air passengers claim compensation when they have experienced a delay or flight cancellation, and also helps travellers with general travel information.

Baggage lost or delayed: what you should know

Was your baggage delayed or even lost? Take action immediately! If you're still at the airport, go to an airline representative. Ask for the Property Irregularity Report and let the representative of the airline check the ‘World tracer’. The Property Irregularity Report is a declaration form that needs to be submitted within five days. Through the ‘World tracer’ it’s possible for crew to check where your baggage is and where it was lost.

If your baggage was delayed, you automatically are entitled to compensation for necessary goods like toiletries and clothes. It will be stated in the terms and conditions of the airline how exactly the airline calculates the amount of the compensation.

Is your baggage lost? It was determined during the Montreal Convention and the Warsaw Convention how much the airline has to compensate you (per kilo) for the lost baggage. This will be a maximum of about 900 GBP (EUR 1,100). This is calculated per day in SDR, a currency that is based on several international currencies

But take note: the airline is not responsible for the loss of money, jewellery, silver, business documents, samples, electronic equipment or other highly valuable products.

Has your baggage still not been found after three days? Fill in a Baggage Inventory List. This form needs to be in the possession of the airline within 21 days after your date of arrival.

Statistics

Every day, 90,000 pieces of baggage are misplaced on airports worldwide, 10,000 of which in Europe. 50% of these incidents are a result of transfers, amounting to 30 to 40 million pieces. One out of 3,000 will never be found again. For this reason, more and more people only travel with hand luggage. These figures on lost luggage were published by the European Commission, who decided to initiate an investigation in 2009 after alarming reports of these massive losses of luggage every year.

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