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Manipulating arrival time: airlines' trick to deny compensation

According to EU regulation 261/2004 passengers are entitled to compensation when they arrive with a delay of over 3 hours, their flight gets cancelled or they are denied boarding. Having to pay thousands of euros in compensation to hundreds of passengers is a nuisance airlines try to avoid at all costs. When it comes to dodging this inconvenience, airlines get creative... Read about the manipulation of arrival time and how they use this to get out of paying passengers' compensation!

HELP! The airline rejected my compensation claim…

When your flight is cancelled or delayed by more than three hours, you are entitled to compensation according to Regulation EU 261/2004. However, when the delay or cancellation happens due to extraordinary circumstances, the airline is not obliged to pay the compensation. But it's important to know that airlines often say extraordinary circumstances occurred—even when they didn’t—in order to avoid paying your compensation!In today’s blog, we will list a couple of reasons that, in theory, are extraordinary circumstances, but are often used by airlines to refuse paying your compensation.

CTOT Delays or cancellations and your right to compensation under EU Regulation 261/2004

Flight delays or cancellations can be frustrating and the consequences far reaching. From missing a connecting flight, to missing a vacation day, a work day, a pre-paid dinner and so on and so forth. One common reason airlines often use to deny a compensation request is by stating that air traffic control has imposed a restriction on the flight, which means that a new CTOT applies, often resulting in a delay or even a cancellation.

Could flight compensation for delays or cancellations be reduced? Here’s what you need to know

Big changes could be coming to how air passengers are compensated for delayed or cancelled flights in Europe, as the EU is considering a major update to its EU261 regulation, which currently guarantees compensation for flight delays of 3 hours or more. The proposed change? Bumping that threshold up to 5 hours, a move that would be a significant step back in terms of air passenger rights. Keep reading to find out what’s happening, why it matters, and how you can protect your rights as a traveller.

Flying with a Baby: Tips and Practical Guide for a Smooth Journey

Are you planning to fly with your baby any time soon? You might need a few tips to ensure a comfortable trip for you and your baby. Read the rest of our blog to find out the necessary information needed before flying with a baby, such as necessary equipment, documents, and vaccinations!

How to Sleep Well on a Plane – Tips and Best Practices for a Restful Flight

How do you spend your time on a plane, especially during long flights when time does not pass quickly? Some may watch movies, some may read books, and some may listen to music. But do you know what the best way is to make time fly the fastest? It’s by sleeping on a plane! Read the rest of the blog to discover our expert tips for sleeping well on a plane: must-have accessories, tricks, and best practices for a restful flight!

Born in the air: What happens if a baby is born on a plane?

Most babies are born in hospitals or their own homes. But what happens to the babies that are born thousands of feet above?

Everything you need to know about emergency exit seats

Have you ever travelled by plane and noticed seats by the emergency exit? Many passengers tend to book those seats just for extra legroom. But did you know they come with special responsibilities? Read this blog to find out more about the emergency exit seats!

How to travel with a pet!

If you are a pet owner and you are planning on flying with your pet anytime soon, reading this blog will help you to have the most successful trip with your pet by providing information on preparations and precautions you need beforehand!

What is an ETA, and Who Needs It?

Starting in 2025, the UK is introducing a new Electronic Travel Authorization (ETA) requirement for many travelers. Whether you're planning a short visit, passing through the UK on your way to another destination, or staying longer, it’s essential to know whether you’ll need an ETA.

Last Minute Christmas Gifts to Get at the Airport

Have you ever been at the airport, ready to fly home for Christmas, and realized you forgot the gifts for your family and friends? Well, you’re not the only one. Worry not, duty-free shops come to the rescue! But unless you have a long wait for a transfer, the time is ticking. So here’s some ideas for last-minute Christmas presents you can get at the airport!

Best Christmas markets in Europe

Do you already hear the bells ringing and the angels singing? Well, about time! December has officially kicked off and it is time to immerse yourself in the holiday cheer. And what better way to do that than at Christmas markets? Check out our list of Top 5 Christmas markets in Europe and find out which you should visit next!