Customer reviews

9.5 out of 10

2208 Rating

Positive
Excellent service only needed to send one email with details of the delays and copies of the boarding cards, booking reference, job done. Few months later money in bank account.

Positive
Amazing Service!! I am shocked to get the compensation as initially Delta Airlines refused to give any compensation due to Bird Strike. So I am over the moon as I was not expecting them to be successful and this quick!! Thank you so much.
Negative
Nothing. Just perfect. Thank you

Positive
Very efficient
Negative
The lack of communication over long periods could be addressed, I suggest an update one a month - even if nothing has happened

Last May we had a 5.5 hour delay at Barcelona Airport. I tried contacting the airline (TAP) with my claim but with no results. I had almost given up when I came across Flight Delayed. I sent all the info and one month later I was informed that they had my compensation (500 eur, less 25%) ready to be transferred to my account. I guess the times depend on each airline, but I was gladly surprise by their effectiveness. Everything is done by email, very easy and comfortable! I am recommending this service to all of my friends.

6 weeks start to finish for claim for a delay from Dubai £480.00 received fantastic work from these guys many thanks

Flight Delayed worked out a compensation successfully with BA. It was rejected initially when I approached BA directly.