Customer reviews

4.75 out of 5 stars

1924 Rating

Positive
I was extremely satisfied with the successful outcome of my claim. I cannot thank the team enough for their hard work. Hopefully I won' have a need to use them again. Once again THANK YOU Regards Colin Lawton
Negative
No comments, I just left them to it and do their job, if I needed to know anything, I was informed immediately.

Positive
Easy to use service, staff responded to mails promptly, good customer service overall.
Negative
I had to send them a couple of reminders after a bit as i did not receive any compensation for a while even though they mentioned i had won it. But other than that, great service!

Positive
Fast and efficient, will solve your query in case you are not legally equipped to do it yourself.

Last May we had a 5.5 hour delay at Barcelona Airport. I tried contacting the airline (TAP) with my claim but with no results. I had almost given up when I came across Flight Delayed. I sent all the info and one month later I was informed that they had my compensation (500 eur, less 25%) ready to be transferred to my account. I guess the times depend on each airline, but I was gladly surprise by their effectiveness. Everything is done by email, very easy and comfortable! I am recommending this service to all of my friends.

6 weeks start to finish for claim for a delay from Dubai £480.00 received fantastic work from these guys many thanks

Flight Delayed worked out a compensation successfully with BA. It was rejected initially when I approached BA directly.