Customer reviews

9.4 out of 10

2418 Rating

Positive
Great service - kept me updated all the way! Great result!

Positive
very good service..

Positive
I can confidently say, when you work with Flight-delayed you are in safe hands. I have felt I am protected throughout my claim journey, not only with ease of use and the convenience, but also in regular emails being sent to me to keep me posted. I am 100% satisfied and just manged to get some money back, regardless the amount, it could not come in any better time, thank you, very big thank. As I work in User Experience and Digital Marketing, I have access to a long list of businesses and clients, I will get the word out there and I will be telling a positive success story.
Negative
I can not think of any improvement.

Last May we had a 5.5 hour delay at Barcelona Airport. I tried contacting the airline (TAP) with my claim but with no results. I had almost given up when I came across Flight Delayed. I sent all the info and one month later I was informed that they had my compensation (500 eur, less 25%) ready to be transferred to my account. I guess the times depend on each airline, but I was gladly surprise by their effectiveness. Everything is done by email, very easy and comfortable! I am recommending this service to all of my friends.

6 weeks start to finish for claim for a delay from Dubai £480.00 received fantastic work from these guys many thanks

Flight Delayed worked out a compensation successfully with BA. It was rejected initially when I approached BA directly.