Customer reviews

9.4 out of 10

2604 Rating

Received compensation faster than i expected. Would definitly recommend this company. 5 stars from me.

I am very much satisfied with's services. At first I filed my request for compensation directly to Wizzair but they didn't grant me using the reason that my flight was delayed due to bad weather. However, when I filed it thru, they were able to collect my compensation in less than two months. Very fast and efficient.

Well done on getting our compensation from Small Planet, although it took a while you got there in the end and we very much appreciate it.

Ryanair left us delayed at Knock Airport for over 4 hours. Not just inconvenient but annoyingly cost us an extra £23 airport parking which we could not reclaim. Although not a "serial complainer", saw the Flight Delayed Website and thought "why not?". So glad I did. Efficient and professional organisation that made it an easy process resulting in €300 for us and €100 for them and a "heads up" for Ryanair. Perfect.

What a nice surprise, cheque for delayed flight dropped through the letterbox. Asked flight delayed to do the work for me and a few emails and a few months later I received the cheque for over £600. Minus their 25% which I do not begrudge as if they hadn't done the work for me I would never have got anything. Also thanks to Martin Lewis for making me aware I could claim. Thanks delayed flights I will certainly recommend you.

Very helpful, I got a lot back. I also hope anybody who ever got flight delayed, don't lose your right! It didn't take me a lot of effort to submit the materials, they can help you.