Customer reviews

9.5 out of 10

2125 Rating

Positive
Great service, easy to use, kept up to date. Payment quick

Positive
I was happily discovering them after my flight was cancelled without any explanation. They offered me good support in solving my claim. Thank you so much, you are the best team!

Positive
Fought for 3 years for compensation I was entitled to with no success. Flight delayed fought & won my case in a matter of months. Well done

Very fast and professional, got my claim just over a month but then again the airline did tell us we can claim and gave us leaflets.

Really simple to use, and didn't take very long for my claim to be processed.

I wasn't very optimistic about using this service, but the from the outset the communication was excellent and the instructions were clear. The claim is all handled via email and the online service portal. The team are very quick to answer any questions you have while the airline is assessing your claim. In my case, I was awarded 225 Euros compensation, better than nothing and so glad I took the time and effort to get this money back! Thank you Flight-Delayed for your fantastic service.