Customer reviews

4.75 out of 5 stars

1991 Rating

Positive
Great fast efficient service recommend highly

Positive
Excellent efficient communication. Really not worth the hassle of doing it yourself! Thank you so much. Am going to book another holiday with the commission. Watch this space if the flights are delayed!!!

Positive
From start to finish nothing but a professional experience Ok it takes some time to get a result, but you are kept informed all the way. No way would the Airline have paid out if I had tried to do it myself. Can recommend Flight-Delayed 100%
Negative
It works don't mess with it

Great service, very easy process and friendly team to deal with - answered questions quickly and through the online tool I was able to track the progress of our claim. Everything has been handled really well and I would happily recommend the Flight-Delayed team to help you with your claim.

My plane was over three hours late getting back to Manchester due to delays. I contacted Flight Delay and they got me £199 (minus 25% for their fee) for the delay. It took less than an hours work from me to fill out a form and give them my power of attorney. Six weeks later it was all sorted. Highly recommended!

Excellent service and communication with the team. Taken quite some time due to airline dragging their heels. Awaiting payment as case just been cleared. I am due refund of Euros minus Flight Delayed take of 25% which is very reasonable considering the lack of hassle trying to retrieve refund by myself. Many thanks to the team.