Customer reviews

4.75 out of 5 stars

2082 Rating

Positive
I was getting nowhere trying for compensation from Thomson for our delayed flights but Flight-delayed did all the fighting for me and I eventually after nearly 6 years they paid €1200 from which flight-delayed took the agreed 25% leaving me with £745 paid promptly into my bank account - excellent result! They kept me informed by email and I would recommend them unreservedly

Positive
Efficient response and excellent lines of communication whenever queries raised.

Positive
All done for us very good
Negative
Wish compo was paid in pounds lost money on transfer!

Great service, very easy process and friendly team to deal with - answered questions quickly and through the online tool I was able to track the progress of our claim. Everything has been handled really well and I would happily recommend the Flight-Delayed team to help you with your claim.

My plane was over three hours late getting back to Manchester due to delays. I contacted Flight Delay and they got me £199 (minus 25% for their fee) for the delay. It took less than an hours work from me to fill out a form and give them my power of attorney. Six weeks later it was all sorted. Highly recommended!

Excellent service and communication with the team. Taken quite some time due to airline dragging their heels. Awaiting payment as case just been cleared. I am due refund of Euros minus Flight Delayed take of 25% which is very reasonable considering the lack of hassle trying to retrieve refund by myself. Many thanks to the team.