Customer reviews

4.75 out of 5 stars

1868 Rating

It was an outstanding hassle at all,.I completed the form on line, and it took about 2 months to sort everything out and had the money transferred within days of notification.Really happy with the results as I didn't believe that was possible to get money out of Lufthansa as we already tried directly. Would recommend this company to anyone. Thank you for your help.

Thank you very much. got maximum compensation from two airlines with your help! Do definitely recommend your services to other users.

got intouch with this company in aug2016 after being strandedat palma airport for 9 hours by a Thomson,s contracted airline ( ASL). four months after contacting them to take my case for compensation (dec2016) I have had 500 pounds put into my bank account by the nice people at flight delayed. I would like to thank them (FD) for all they have done

Great service, very easy process and friendly team to deal with - answered questions quickly and through the online tool I was able to track the progress of our claim. Everything has been handled really well and I would happily recommend the Flight-Delayed team to help you with your claim.

My plane was over three hours late getting back to Manchester due to delays. I contacted Flight Delay and they got me £199 (minus 25% for their fee) for the delay. It took less than an hours work from me to fill out a form and give them my power of attorney. Six weeks later it was all sorted. Highly recommended!

Excellent service and communication with the team. Taken quite some time due to airline dragging their heels. Awaiting payment as case just been cleared. I am due refund of Euros minus Flight Delayed take of 25% which is very reasonable considering the lack of hassle trying to retrieve refund by myself. Many thanks to the team.