Customer reviews

4.75 out of 5 stars

1991 Rating

Positive
Very efficient in dealing with my claim
Negative
We tried to follow the link to recommend a friend, but they could not set up their claim through the link and had to do it separately. They too are happy with the work of Flight-Delayed so far, but this meant we did not receive the extra money for recommending them through us - is this done o purpose?

Positive
Very quick and easy

Positive
- Quick reaction after sending initial complaint - Very thorough preparation of the case to be presented to the airline - Good follow up - No letdown even after airline failed to react for several weeks - Once airline accepted the complaint, continued to chase them until payment made - Excellent communication and reaction to queries

i have had great help with the flight delayed trip thankyou very much to u and team

Very good Service for claming Money from Airline companies if you had a Problem like more than 3hrs delay, cancellations without reason. For my case, Airline rejected my Claim via customer Service but after i used this site it took only 4 weeks from Claim to confirmation for compensation. it's very easy to fill out the form to Claim and they answer/help right away. you should try with this even though Airline already refused to pay you with several reason.

It's taken 12 months to extract compensation from Ryanair, purely down to the pathetic customer service on the part of the Irish Airline. Will never use them again as they use every tactic in the book not to pay out, and even though they have now settled conversation rate 1.40, as opposed to commercial rate of 1,31. Many thanks to Flight-Delayed for their excellent support. Well worth 25% cut to get justice done. Highly recommended.