You can claim flight compensation for your Paris Orly Airport flight if:
Your flight was delayed for more than 3 hours, and,
the airline was responsible for the delay. If the delay was caused by an "extraordinary circumstance," the airline won’t provide flight compensation — you can find more information about this further down the page.
If your flight to or from Paris Orly Airport was delayed and you met both of those criteria, you may be eligible for flight compensation!
Flight departing from or arriving at Paris Orly Airport got cancelled? You may be entitled to flight compensation of up to £520 per passenger, a full ticket refund, or even both!
H3: How to claim compensation for my cancelled Paris Orly flight?
To receive flight compensation for a cancelled flight at Paris Orly Airport, your situation must meet the following criteria:
Your flight was cancelled less than 14 days before its scheduled departure date.
The airline was responsible for the cancellation (see the section of this article titled "Extraordinary Circumstances" for more information on the scenarios in which the airline may reject your claim).
If the airline did not offer you an alternative flight, or if it did, but you decided not to take it, you can request a refund of your ticket.
We strongly advise against accepting travel vouchers. It would require you to travel with the same airline once again, and should the airline file for bankruptcy, you would risk losing your money.
The claim amount is calculated according to the distance of your flight and is per passenger.\
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Airlines can rightfully deny passengers flight compensation, even if their flight was more than 3 hours later. “Extraordinary circumstances" occur when a third party or an unforeseen event makes the delay or cancellation unavoidable, negating the airline's liability.
Here are a few examples of such situations:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Since Paris Orly is located in France, you have up to 5 years to make a flight compensation and/or refund claim while travelling to or from Paris Orly Airport, no matter the airline or your flight schedule.
If your itinerary includes or your airline is based in the UK, you have up to 6 years to make a claim.
In general, the process may take several weeks to a few months. It is important to note that the time it takes is dependent on the airline’s response rate as well as the complexity of the case. When the situations mentioned above happened in your case, it can take up to a few months to a few years.
To ensure your convenience, we operate on a 'no win, no fee' basis, which means you won't have to pay any upfront fees. Our fee is contingent upon successfully obtaining your compensation or refund, providing you with peace of mind and financial protection.
It will only take a few minutes to submit a claim, after which our professionals will handle the rest of the procedure on your behalf right away.
What do our experts do to improve your chances of a successful claim? We have been working with airlines for more than ten years and know all their tricks and practices. Our team analyses your claim, prepares legal documents, manages the contact with the airline, and, if necessary, files a lawsuit to protect your right to flight compensation.
We recommend checking the status of your flight before departing for the airport. The reason is that you’ll be able to know everything about your flight but also the airport’s conditions in terms of queues at security, for instance.
On the Paris Paris Orly Airport website, you can get real-time flight updates and easily get information such as which check-in counter is yours. You can also get information on Paris Orly departures and Paris Orly arrivals schedules.
When forced to stay at Paris Orly Airport a little longer because of a delay or a long layover, the airport offers passengers a wide range of activities and facilities to kill time. Here is our list of what we would do!
Paris Paris Orly Airport offers the possibility to visit a museum inside the airport! They also have special exhibitions — no matter how many times you visit Paris Orly Airport, you can be amazed by fine art from all over the world!
Sit down a little and enjoy typical French food and patisseries! There are about 30 cafés and restaurants all across the airport where you can rest and enjoy some good food or coffee while waiting for your flight.
Go shopping for some luxurious French fashion and jewellery!
Use the free WiFi at the airport, stay in touch with friends and family, update your social media profiles, or stream your last favourite Netflix series.
Paris Orly Airport handled 31,853,049 passengers in 2019, being the 13th busiest airport in Europe and the second-busiest airport in France. It is located close to the city of Antony in the Parisian region.
Paris Orly Airport is a hub for Air France and a big airport for airlines such as Air Caraïbes, Air France Hop, Chalair Aviation, Corsair International, EasyJet, French Bee, Royal Air Maroc, Transavia France and Vueling.
Those airlines can depart from each of the 4 terminals of the airport. All terminals are within the same building and, therefore, easily accessible within walking distance. However, Paris Orly Airport set up a free shuttle service between terminals to make it even more easily accessible
From Paris, Orly airport is easily accessible by public transport, rail and taxi. All those options allow passengers to reach the city centre of Paris within 40 minutes. The airport also has car rental services allowing passengers to rent a car and discover the region independently!
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation