If you experienced a delayed flight to or from Munich Airport, you might be eligible to receive flight compensation if the following conditions are met:
The flight delay was more than 3 hours, AND,
The airline was responsible for the disruption (Note: If the delay was caused by a third party or an "extraordinary circumstance," the airline is not required to provide compensation. More information can be found further on the page.)
If your flight to or from Munich Airport was cancelled, you may be entitled to flight compensation of up to £520, a full refund for your flight, or both.
To qualify for flight compensation for a cancelled flight from Munich Airport, the following conditions must be met:
The flight was cancelled less than 14 days before the original departure date
The airline was responsible for the cancellation (Note: In certain circumstances, the airline may be able to deny your claim. More information can be found in the "Extraordinary Circumstances" section of this article.)
If you were not offered an alternative flight or chose not to accept one that was offered, you can also request a refund for your flight ticket.
It is important to note that if the airline offers you a travel voucher, you should not accept it. This is because you would have to travel with the same airline that caused the cancellation, and if the airline goes bankrupt, you may lose your money. Instead, it is recommended to request a full ticket refund and/or flight compensation.
The claim amount depends on the distance of your flight and is per passenger.
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Simply submit your claim in just a few minutes and our team of professionals will take care of everything for you. Our team has extensive experience dealing with airlines for over 10 years and is familiar with their tactics. To defend your right to compensation, our team will thoroughly assess your claim, prepare legal documents, communicate with the airline's legal team, and, if necessary, file a lawsuit. Trust us to handle all the details and help you get the compensation you deserve.
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Unfortunately, an airline may be unable to compensate you for a delayed or cancelled flight. These are known as "extraordinary circumstances," which occur when a third party or an unforeseeable incident causes the delay or cancellation, thereby absolving the airline of responsibility.
Here are some examples of such situations:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
At Munich Airport, minute-by-minute updates on arrivals and departures are available to keep customers informed about the status of their flights. It is recommended that you check your flight details online before going to the airport to be prepared for any changes to the itinerary and give yourself extra time. To check the status of your flight, you can use the following links:
If your flight is delayed or cancelled, there are several ways you can pass the time at Munich Airport:
Shop at the airport's many stores, which sell everything from souvenirs and gifts to clothing and electronics.
Relax at one of the airport's lounges, which offer comfortable seating, food, and drink. Some lounges also have showers so you can freshen up.
Have a meal at one of the airport's many restaurants, which offer a variety of cuisines to suit every taste.
Use the airport's free Wi-Fi to stay connected and catch up on work or social media.
Take a walk around the airport to stretch your legs and explore the different terminals.
If you have extra time, consider taking a trip to Munich to see the city. The airport is well-connected to the city by public transportation, and there are many interesting things to see and do in the area.
Munich Airport (MUC), also known as Franz Josef Strauss Airport, is the international airport of Munich, the capital of Bavaria, Germany. It is the second-busiest airport in Germany, in terms of passenger traffic, serving more than 48 million passengers in 2019. The airport is located about 28 kilometres northeast of Munich and is easily accessible by car, train, and public transportation.
It has two terminals, Terminal 1 and Terminal 2, connected by a pedestrian bridge. Munich Airport offers a wide range of amenities and services, including shopping, dining, lounges, and business facilities. It acts as a hub for Lufthansa and a focus city for Eurowings. In 2022, Munich Airport serves flights to 210 destinations, in 63 countries, with 90 airlines.
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- Claim Calculator — check if you are eligible for compensation