Claim your Transavia compensation for cancelled and delayed flights

Your rights in the event of a delayed or cancelled Transavia flight

If your Transavia flight got cancelled or delayed, your air passenger rights are protected under the EU regulation 261/2006, also referred to as the EU261 or the Flight Compensation Regulation. According to this law, if your flight gets disrupted because of the airline’s actions, you are likely eligible for flight compensation and — in the event of flight cancellations — a flight refund as well.

• Was your Transavia flight delayed? You might be eligible for compensation if your flight was delayed for at least 3 hours. If the delay was the airline’s fault, you can claim up to £520 in Transavia flight compensation.

• Was your Transavia flight cancelled? If you did not take any alternative flight offered by the airline, you can claim a full monetary refund. Don’t accept vouchers, as these limit your options in the future. Additionally, if your flight was cancelled fewer than 14 days before departure, you can be eligible for Transavia flight compensation.

• Airlines are required by law to offer passengers with specific assistance, or the "right to care," regardless of the reason for the flight delay. Vouchers can be used for lodging, dining, travel, and communication outlets. The airline service desk at the airport is where you can go to pick up the vouchers. The airline is bound by law to repay your costs (as long as they are reasonable) therefore if the service desk employees won't give you the vouchers, buy what you need nevertheless.

You are not entitled to flight compensation if your flight was cancelled or delayed due to an "extraordinary circumstance." For passengers to be eligible for compensation, the airline must be the only party at fault for the flight's disruption.

I am travelling outside of the UK/EU with Transavia. Am I still eligible for compensation?

Yes, as Transavia is an EU airline, you can claim your flight compensation and flight refund whatever the destination is.

However, it’s worth noting that the rules are different for airlines from outside of the EU and the UK.

Transavia compensation for delayed flight

Was your Transavia flight significantly delayed? Then there is a high chance you are eligible for flight delay compensation of up to £520.

You can claim Transavia flight compensation if:

1. Your Transavia flight was delayed by 3 hours or more.

2. The airline is the party at fault for the delay.
   (You need to take into consideration the so-called extraordinary circumstances — such as thick fog or a thunderstorm, preventing the flight from taking off. If these occur, you might not be eligible for Transavia compensation.)

Transavia compensation for cancelled flight

If your Transavia flight was cancelled, you can request a full monetary refund from the airline. Plus, in certain circumstances, you might also be eligible for cancelled flight compensation of up to £520.

When can I claim compensation for my cancelled Transavia flight? 

If the flight cancellation was announced fewer than 14 days prior to the original departure date, then you might be also entitled to flight compensation of up to £520.

Flight compensation is only awarded if the airline is the party at fault for the delay. If any extraordinary circumstances occurred, such as exceptionally bad weather preventing the plane from taking off, you might not be entitled to compensation.

When can I claim a refund for my cancelled Transavia flight?

You can claim your Transavia refund if your flight was cancelled and you did not take any alternative flight offered by the airline.

Keep in mind that sometimes you might not be offered an alternative flight at all. In this situation, you can, of course, also claim your Transavia refund.

Can I get flight compensation if I cancel my Transavia flight? 

You might not be eligible for flight compensation under British/European air passenger rights legislation if you choose to cancel your Transavia flight. You can visit Transavia's website or get in touch with their customer service department to find out more about their compensation and refund procedures.

Transavia missed connection flight due to delay or cancellation

According to UK/EU air passenger rights legislation, you may be entitled to compensation and/or a ticket refund if you made your bookings for both flights at the same time and the delay or cancellation meets the criteria.

Should I accept a travel voucher from Transavia instead of a refund?

We advise not to accept a voucher from Transavia.

1. If you accept a travel voucher, you have to use the same airline in the future.

2. Airline vouchers usually have strict expiry dates that force you to make your travel plans fast.

3. If the airline goes bankrupt, you are no longer able to change your voucher for a refund — so you simply lose your money.
   

Have you already accepted a voucher? We might be able to help you to exchange it for a refund. Simply provide us with basic details about your flight and our experts will see what’s possible in your case.

Check your Transavia flight status

Check the status of your flight before leaving for the airport to be ready for any last-minute adjustments to your schedule. Visit the website of the airline, the airport, or a flight tracker to keep an eye on your Transavia flight.

How much compensation can I get for a delayed Transavia flight?

The amount of compensation is dependent on the flight’s distance.

Extraordinary circumstances — can Transavia deny me compensation?

In most cases, airlines are obliged to pay passengers compensation in the event of a significantly delayed or suddenly cancelled flight. However, there are also the so-called extraordinary circumstances — situations where the flight disruption was not caused by the airline but by a third party or force majeure. In such situations, passengers might not be entitled to compensation.

Some of the most common extraordinary circumstances are:

• Bad weather, for example thick fog, heavy rain, or thunderstorms.

• A strike, most often specifically within the aviation industry.

  However, a strike of the airline's crew is not considered an extraordinary circumstance!

• Political circumstances, such as a terrorist attack or general security risk due to political unrest.

• Natural disasters, including volcanic eruptions and hurricanes.

• A collision between the aircraft and birds or other foreign objects.

• An ill or unruly passenger.

• Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

However, you should keep in mind that airlines sometimes use extraordinary circumstances as an excuse to reject even valid claims. For example, they might say the weather was too bad for the plane to take off, even if other airlines have not reported such issues.

If you wish to maximise the chances of getting your money, claim your compensation and refund today with the help of Flight-Delayed.co.uk. We will carefully review aviation data, consult our legal team, and make the airline accountable. If needed, we will even go to court in your name. All this based on a ‘no win, no fee’ basis — so there is no risk on your end!

Flight cancelled or delayed because of Transavia strike

Did you experience a flight disruption caused by a strike of Transavia’s crew? Then you are most likely entitled to flight compensation as well.

In the event of their own crew’s strike, airlines often deny compensation claims at first. When claiming, you should then make sure that you have true experts on your side, who can handle the whole legal process for you, including a potential court case against the airline.

At Flight-Delayed.co.uk, we do just that — you just need to spend a few minutes uploading all the necessary documents and we will take care of the rest of the legal process for you. We will fight for your rights until the very end and always be there to answer your questions and keep you posted on the status of your claim.

For your convenience, we operate on a ‘no win, no fee’ basis — so there is no risk for you when claiming.

How long do I have to claim Transavia compensation and refund?

Generally, you may have up to 6 years to claim your Transavia flight compensation and refund.

To be more precise, this depends on:

1. The law in the country you’re flying from

2. The law in the country you’re flying to

3. The law in the country where the airline is headquartered

The passenger can choose the most favourable law when claiming.

For example, if you are flying with Transavia France from Glasgow to Paris, you have 5 years to claim, as this is the time limit for making claims in both France and Scotland.

How long will it take to get my Transavia compensation / Transavia refund?

Passengers who claim with Flight-Delayed.co.uk often find money on their account within a few weeks or months.

Be aware, however, that sometimes the wait time might get longer, especially in situations where the airline is unresponsive and/or there is a court case.

But with Flight-Delayed.co.uk, you don’t have to stay alert all the time after submitting your claim. We make the claiming process easy — you just have to find a few minutes to provide us with basic details regarding your flight and from there, we take care of everything else.

A passenger left us the following review as testimony to their experience with their claim. “Great service!!! I had 2 flight cancellations with Transavia. I received both compensations really quick. Very professional.”

No matter how long your claim will take, we will keep you updated on its progress and be there to answer any of your questions. For your convenience, we work exclusively on a ‘no win, no fee’ basis.

How to claim Transavia compensation / Transavia refund?

Start by making sure you are indeed eligible for Transavia compensation and/or a Transavia refund. You can do so by using our free, no-obligation Claim Calculator.

Then, you can either try to submit a claim by yourself or let us handle the work for you. When claiming with Flight-Delayed.co.uk, the whole process will take you as little as a few minutes — you just provide us with basic info regarding your flight, we take care of all the rest. We will thoroughly analyse your claim, get it to the right people at the airline, and — if needed — fight for you in court as well. All this on a ‘no win, no fee’ basis, for your convenience.

If you wish to learn more about our fees, please visit our Price List page.

Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!

About Transavia

Transavia is a Dutch low-cost airline and a part of the Air France–KLM Group. It flies primarily to holiday destinations popular among Dutch travellers, such as Spain, Greece, Italy, and a number of countries in North Africa, including Morocco and Tunisia.

The airline also operates a French subsidiary, Transavia France.

In the UK, the airline flies from Edinburgh to Rotterdam and Paris and from Glasgow to Paris. Transavia France also operates a route between Dublin and Paris.

Useful links

• Fly Amelia flight compensation
• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation