If your flight from France was cancelled at the last minute or delayed by 3 hours, or more, you might be eligible for flight compensation. The amount is calculated according to the distance of your flight and received per passenger.
|Distance of your flight||Compensation|
|Flights shorter than 1,500 km||Get £220 per passenger|
|Flight between 1,500 and 3,500 km||Get £350 per passenger|
|Flights of over 1,500 kilometres within the EU||Get £350 per passenger|
|Flights of over 3,500 kilometres outside of the EU||Get £520 per passenger|
Regardless of the airline, if your flight was delayed and you are meeting the following conditions, you can be eligible for up to £520 in flight compensation for a delayed flight departing France:
Your flight from France was over 3 hours late, and,
The airline was responsible for the delay. If the delay was brought on by an unforeseen event or by a third party, passengers would not be entitled to compensation from the airline (for further details, see this page's section on "extraordinary circumstances").
If your flight to France was cancelled, you could be entitled to flight compensation of up to £520 per passenger, the refund of your ticket, or even both. See below to learn more about when you can claim flight compensation or a refund.
You are entitled to up to £520 in flight compensation per passenger if your flight to or from France was cancelled provided that:
Your flight was cancelled with less than 14 days to go before the departure, AND,
The airline was at fault (for more information on when an airline has legal backing to deny passengers compensation, read this page's "Extraordinary Circumstances" section).
|Cancellation notice||Alternative flight||Compensation|
|Fewer than 7 days in advance||Departs 1h+ earlier or arrived 2h+ later||Yes|
|7-14 days in advance||Departs 2h+ earlier or arrived 4h+ later||Yes|
|Fewer than 14 days in advance||No alternative flight offered||Yes + refund|
Accepting a travel voucher rather than a refund is not recommended.
If you accept a travel voucher, you must book a new flight with the same airline. The airline usually sets a deadline for redeeming the voucher as well.
If the airline declares bankruptcy, you might not be able to get your voucher back in cash; you would lose your money.
If you were flying to France, instead of from France, there are a few important distinctions in the procedures for claiming a flight refund or compensation.
If your flight to France was delayed or cancelled and departed from a European country or the UK, you are likely eligible for flight compensation.
You may also be eligible for flight compensation if you departed from outside of the EU but took a flight on a British or European airline.
If you flew France with a non-EU/UK airline and your flight had its origin in a non-EU country, you won't be subject to European legislation governing flight compensation. For more information on this, see the table below:
|Type of flight||Example||Compensation|
|Flying with a British carrier||Tokyo to London with British Airways||Yes|
|Flying with a EU carrier||Amsterdam to London with KLM||Yes|
|Flying with a non-UK/non-EU carrier from the UK||London to Tokyo with Japan Airlines||Yes|
|Flying with a non-UK/non-EU carrier to the UK||Tokyo to London with Japan Airlines||No|
An airline can legally refuse compensation to passengers in certain situations, even if a flight was cancelled or delayed by more than 3 hours. These scenarios — which we refer to as extraordinary circumstances — occur when a third party or unforeseeable event, rather than the airline, is responsible for the delay or cancellation.
The following list contains a few examples of extraordinary circumstances:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
If you were flying to or from France, you have a maximum of 5 years to submit a claim, according to the country’s regulations.
In some cases, however, you might have even more time to submit a claim. For example, passengers flying to or from the UK have 6 years to submit their flight compensation claim. (Exception: Scotland with 5 years to submit a claim.)
When passengers submit their claim through Flight-Delayed.co.uk, they usually get their payment within a few weeks or months. However, if the airline is uncooperative or the case needs to go to court, the waiting period can be extended.
But you don't have to keep track of developments when you submit a claim to Flight-Delayed.co.uk. Any important changes that may impact your claim are communicated to you, and we are available to address any of your questions.
To submit your claim with us, you simply need to upload the necessary documents to our website. Then, our experts handle everything on your behalf, including evaluating your claim, drafting legal documentation, speaking with the airline's legal representation, and, if necessary, taking your claim to court.
Why claim with Flight-Delayed.co.uk?
1m passengers helped
9 legal teams in 9 countries
98% of court cases won
There are about 30 different international and domestic airports in France. When flying to the country, you are most likely to arrive at the biggest airports in the country: Paris Charles de Gaulle, Paris Orly (both located in the Parisian region), Lyon Airport, Nice Airport or even Bordeaux if you are planning to spend your trip in the South West of France.
- Nice airport compensation
- Nice flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation