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Cancelled flight Emirates EK 0010 28/06/12

Flight information

From: Gatwick Airport, London
To: Dubai Airport, Dubai
Distance: 3398 miles

Scheduled departure: 09:15 PM
Actual departure: Cancelled

Circumstances

Flight was scheduled to depart at 21.15 hrs on 28 th June 12 (London Gatwick to Kolkata via Dubai). Got cancelled and staff did not inform passengers for a few hours. After few hours passengers were offered a hotel with dinner. Replacement fight departed almost after 12 hours on 29 th June morning after 0900 hours. I was meant to take a connection from Dubai for Kolkata in India at 1300 hrs from Dubai. The flight reached Dubai around 16.30 pm hence I missed my connecting flight to Kolkata. I had to wait at Dubai airport for 10 hrs for new one to Kolkata which departed from Dubai at around 0200 on 30 th June 12. They did not offer me a hotel for getting refreshed, so I ended up sitting at the airport for those 10 hours. I eventually reached Kolkata on 30 th June around midday resulting in a whole days delay. I had appointments to attend which I could not causing me lot of inconvenience.

Amount of claimable compensation

€ 600 per passenger

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