Was your flight delayed, cancelled or overbooked? Claim your compensation!

You may be entitled to receive up to £501.00 per person.

Airlines accused of obstructing holidaymakers

Raymond Veldkamp has voiced his criticism of airlines.

Airline firms based in Europe have been accused of seeking to block passengers who want to pursue compensation for delays and cancelled flights.

Flight-Delayed.co.uk has represented fliers in seven European countries and claims to have encountered airlines that refuse to share important information with them.

What's more, the website said that, in some instances, claims made against airline firms have been rejected out of hand, meaning the consumers have to contend with a long, arduous process if they wish to pursue the complaint.

"Passengers are often not aware of their rights," Raymond Veldkamp from Flight-Delayed.co.uk told the Daily Telegraph.

He added that holidaymakers will "usually be fobbed off with vouchers for a future flight, when they are entitled to proper compensation".

In 95 per cent of cases, carriers will reject the claims of passengers, according to Mr Veldkamp, who said responding letters are often filled with jargon so as to confuse the reader.

He cited Ryanair, the lost-cost airline, as being among the worst exponent of these practices, saying that complaints are often dealt with in a dismissive manner.

Consequently, the travel expert has implored airlines to be more transparent when it comes to flight delays and the reasons for them.

In recent days, the EU Court of Justice in Luxembourg confirmed that any passenger who is delayed by more than three hours will be compensated by their airline, assuming there are no "extraordinary circumstances".

Under the terms of the legislative changes, passengers are to be entitled to between £206 and £488 for delayed or cancelled flights.

But according to Nick Trend, Telegraph Travel's consumer editor, this is unlikely to lead to a sudden change for consumers.

"Unfortunately," Mr Trend explained, "the definition of 'extraordinary’ is used to cover most delays, including those caused by bad weather, strikes and political instability."

Our service

  2200 Rating
  • Check your flight free of charge now
  • Get assistance by tomorrow
  • 98% of court cases won
  • Rated Excellent on Trustpilot
  • No administrative fees
  • You only pay our success fee if you receive your compensation
  • Online support

Tell me if I'm entitled to compensation

Flight-Delayed.co.uk in the press


thisismoney.co.uk
MailOnline (DailyMail)
The Guardian
Reuters
Herald Scotland
This is Money
Huffington Post UK
Daily Mail
Telegraph.co.uk
TravelMole
This is Money
Daily Mail
The Economist
Financial Times
TravelMole
The Guardian
Reuters
The Sun

About Flight-Delayed.co.uk

563,267 USERS PRECEDED YOU
563,267 USERS PRECEDED YOU
AVAILABLE IN 8 LANGUAGES
AVAILABLE IN 8 LANGUAGES
AVERAGE COMPENSATION AMOUNT €943
AVERAGE COMPENSATION AMOUNT €943
HIGHEST AMOUNT PAID FOR SINGLE CLAIM €15,200
HIGHEST AMOUNT PAID FOR SINGLE CLAIM €15,200
CLAIMS WITH OVER 100 AIRLINES
CLAIMS WITH OVER 100 AIRLINES
SERVICE:
9.2 OUT OF 10
SERVICE: 9.2 OUT OF 10

Flight-Delayed.co.uk's service


Assessment of legal validity

Accurate flight data

Assessment of weather data

Composing of letters

Support when you need it

More than one passenger

Expert legal team

Legal process fully included

No win, no fee

Claim compensation for your flight delay, cancellation or overbooking!

Check your compensation here