Flight delayed, cancelled or overbooked?

You may be entitled to up to £520 in compensation!

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Condor flight delayed or cancelled? Get compensation and a refund!

Was your Condor flight delayed or cancelled? If this is the case, your rights are protected by British and European regulations.

Acording to those regulations, if your Condor flight was delayed, cancelled, or overbooked, you might be entitled to up to £520 in flight compensation!

Check your Condor flight with our free, no-obligation Claim Calculator to see if you are eligible for flight compensation and/or a refund. Alternatively, continue reading to learn more about the current regulations.
 

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Key takeaways

 


Delayed or cancelled Condor flight? 
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Table of contents

Condor delayed or cancelled flight — what are my passenger rights?

Condor delayed flight compensation — get up to £520

Cancelled Condor flight — refund and compensation rules

Condor is offering me a travel voucher instead of a refund — should I accept it?

Condor overbooked flight — get a refund, compensation and extra care

I was flying with Condor to a non-EU country. Can I still claim compensation?

Circonstances extraordinaires — Condor peut-il me refuser une indemnisation ?

Extraordinary circumstances — can Condor deny me compensation?

How long do I have to claim my Condor compensation and refund?

How long will it take to get my Condor compensation / Condor refund?

How to claim Condor compensation / Condor refund?

Liens utiles


 

Condor delayed or cancelled flight — what are my passenger rights?

When you fly with Condor, your rights as an air passenger are protected under EU Regulation (EC) No. 261/2004, also known as EU261. It states that you may be entitled to flight compensation if your flight is delayed or cancelled.

Were you flying with Condor from or to the UK? In that case, your rights are additionally protected by the 'The Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019'. It's a British version of EU261, enacted following Brexit.

 


Hold the airline accountable and get up to £520 in compensation.

You can claim for flights from up to 6 years ago.
 

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Condor delayed flight compensation — get up to £520

Did you arrive more than 3 hours late due to a Condor flight delay? Then you may be eligible for Condor flight compensation of up to £520.

 

How much compensation can I get for a delayed Condor flight?

The amount of compensation depends on the flight distance.
 

  • For flights shorter than 1,500 km, the compensation is £220.

  • For flights between 1,500 and 3,500 km, the compensation is £350.

  • For flights of over 1,500 kilometres within the EU, the compensation is also £350.

  • For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.

 

flight compensation amount

 

Cancelled Condor flight — refund and compensation rules

If your Condor flight was cancelled, you might be entitled to a ticket refund, compensation of up to £520, or both, depending on the specifics of the cancellation.

 

When can I claim compensation for a cancelled Condor flight?

You could claim flight compensation for a cancelled flight if it was cancelled fewer than 14 days before the scheduled departure date.

You must also consider extraordinary circumstances, such as a natural disaster preventing the flight’s takeoff — if these extraordinary circumstances apply to your flight, you may not be eligible for compensation.

 

When can I claim a refund for my cancelled Condor flight?

If your flight was cancelled and you did not take an alternative flight offered by the airline, you may be eligible for a Condor ticket refund. If you were not offered an alternative flight, you also benefit from a ticket refund.

 

Condor is offering me a travel voucher instead of a refund — should I accept it?

We do not recommend agreeing on a travel voucher instead of a refund. The two reasons are as follows:

  1. Accepting a travel voucher obligates you to fly with the same airline in the future. Furthermore, the airline usually assigns a time limit to use the voucher

  2. If the airline declares bankruptcy, you might no longer be able to convert your voucher into a cash refund — in other words; your money will be lost.

 

=> Have you already accepted a Condor travel voucher? You might be able to change it for a monetary refund.

 


Flying with Condor?

Claim up to £520 in compensation today!
 

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Condor overbooked flight — get a refund, compensation and extra care

Overbooking is a common occurrence among airlines. They frequently sell more tickets than there are seats on the plane, and if they can't find enough volunteers to give up their reservations, people may be denied boarding against their will.


=> Learn more about your rights in the event of Condor overbooking

 

I was flying with Condor to a non-EU country. Can I still claim compensation?

Yes, you can. Condor is an airline headquartered in Germany and therefore in the European Union. Because of this, EU261 applies to all delayed and cancelled Condor flights.

However, it’s worth noting that the situation might be different if you were flying with a non-EU/non-UK airline. See the table below for details.

 

compensation and refund rules for non-EU flights

 

Extraordinary circumstances — can Condor deny me compensation?

We call extraordinary circumstances situations in which the delay or cancellation is not the airline's fault. If any of the below apply to your Condor flight delay or cancellation, you might not be entitled to flight compensation.
 

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
     

However, you should be aware that airlines sometimes claim that extraordinary circumstances occurred when they actually did not! They do so in hope that they can avoid paying out flight compensation to passengers.

Claim your compensation and refund today with the help of Flight-Delayed.co.uk to increase your chances of receiving Condor compensation and refund. We will investigate your claim thoroughly and hold the airline accountable. For your convenience, we only work on a 'no win, no fee' basis.

 


Are you unsure whether you are eligible for Condor flight compensation and refund?

Check it in as little as a minute with our free, no-obligation Claim Calculator.
 

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How long do I have to claim my Condor compensation and refund?

If you are flying to or from the UK, you have 6 years to claim Condor flight compensation / Condor flight refund. Scotland is the exception, as you have 5 years there to claim.

If your itinerary does not include the UK, local laws will apply.

Use our free Claim Calculator to check if you can still claim Condor compensation and refund.


=> Check if you can still claim Condor compensation and refund

 

How long will it take to get my Condor compensation / Condor refund?

Passengers who file flight refund and flight compensation claims with us typically receive their funds within a few weeks or months.

However, if the airline is unresponsive and/or the claim must be filed in court, the wait time could be extended by several months or even years.

No matter how long your claim process takes, our legal experts will stay in touch with you every step of the way and keep you updated on any significant changes to your claim.

 


Maximise your chance of a successful Condor claim.

Get your flight compensation and refund with the help of Flight-Delayed.co.uk.
 

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How to claim Condor compensation / Condor refund?

First, you should determine whether you are eligible for flight compensation or a refund. You can do it in less than a minute using our Claim Calculator.

If you are entitled to flight compensation and/or a refund, you can choose to let our team of experts handle the rest, allowing you to relax while we ensure you receive the compensation you deserve. 

It will take you a few more minutes to ensure that you have uploaded all of the necessary documents to our platform. Our legal team will then take over, beginning with assessing your claim, preparing legal documentation, contacting the airline's decision-makers, and, if necessary, taking your claim to court.
 

Why claim with Flight-Delayed.co.uk?

Helping passengers since 2010

Legal teams in 9 countries

98% of court cases won

‘No win, no fee’ — always

 

Please visit our Price List page if you wish to learn more about our fees. 

If you are ready to claim, start the process right away — you can do it straight from your phone or computer!

 

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About Condor

Condor is a German airline founded in 1955, with Frankfurt Airport being its main base. Condor operates both medium and long-haul flights to the Mediterranean countries and Africa, Asia, North/South America and the Caribbean. In total, the airline flies to more than 80 countries worldwide.

 


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