Flight delays can be frustrating, especially when you're stuck at the airport waiting for hours. But did you know that you may be entitled to compensation for a delayed flight? In addition to compensation, you may also be entitled to other benefits like meals, drinks, and hotel accommodation if the delay is significant.
To be eligible for compensation, your delayed flight needs to satisfy both of the following conditions:
Your flight is delayed by more than 3 hours
The delay is the responsibility of the airline
There are circumstances when the delay is not in the control of the airline, these are referred to as “extraordinary circumstances”. Read more about this in the Extraordinary Circumstances section below.
Flight cancellations can be a nightmare for passengers, but it's essential to know your rights. If your flight from Milan Airport is cancelled, you may be entitled to compensation, a refund, or a re-routing to your destination. It's worth noting that the airline must also provide assistance if your flight is cancelled, such as meals, drinks, and hotel accommodation if necessary.
To be eligible for compensation and/or a full refund, your flight need to satisfy both of the following conditions:
Your flight is cancelled less than 14 days before departure
The airline is responsible for the cancellation
There are times when the cancellation is not caused by the airline, these are referred to as “extraordinary circumstances”. Read about it in the Extraordinary Circumstances section below.
If you weren't provided a new flight or were offered one but chose not to accept it, you may also ask for a refund of your airline ticket.
Airlines may offer a flight voucher as compensation for a cancelled or delayed flight. While it may seem like a good deal, it's essential to consider your options carefully. We recommend you not accept a voucher based on the following reasons:
Your options for voucher redemption are limited to specific airlines and usually have an expiration date.
If an airline goes bankrupt, you could lose money because it is often difficult to get money back from the bankrupt company.
The amount of compensation you're entitled to depends on the distance of your flight. For example, if you're flying from Milan Airport to another EU destination and your flight is delayed by more than three hours, you can claim up to £220 per passenger. If you're flying to a non-EU destination, the compensation amount increases to up to £520.
|Distance of your flight||Compensation|
|Flights shorter than 1,500 km||Get £220 per passenger|
|Flight between 1,500 and 3,500 km||Get £350 per passenger|
|Flights of over 1,500 kilometres within the EU||Get £350 per passenger|
|Flights of over 3,500 kilometres outside of the EU||Get £520 per passenger|
Claiming compensation or a refund for a disrupted flight can be a daunting task, that is why Flight-Delayed.co.uk is here to help!
Take a moment to submit your case and let our team of experts handle it all for you! With over a decade of experience in handling airlines, our team knows exactly how to deal with airlines proficiently. To protect your right to compensation, our team will thoroughly review your claim, prepare legal documents, consult with the airline's legal representatives and initiate legal proceedings if necessary. Trust us to look at every aspect of your case and help you get paid the amount you deserve.
The airline may deny your claim if they are not responsible for the delay or cancellation. These situations are referred to as “extraordinary circumstances”.
Some common examples of extraordinary circumstances are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Keep in mind, airlines may assert that extraordinary circumstances happened when no such did! They employ this technique to avoid having to compensate travellers for missed or delayed flights.
This depends on the respective regulations in the country of departure, the country of arrival and the country where the airline is based. For instance, it is 2 years under Dutch law, and it is 6 years under British law.
If you are unsure whether you can still apply for your flight refund and compensation, check it now with our free Claim Calculator!
Latest updates on Milan Malpensa Airport disruptions today: check your Milan Malpensa Airport flight status
If you're flying from or to Milan Airport, you can check your flight status on the airport’s website, as well as through other channels like the airport's official app or the airline's website. It is highly recommended to check the status of your flight before arriving at the airport so that you can anticipate any possible delays or cancellations.
Milan Malpensa Airport is a large and busy airport, with a range of facilities and services to keep you occupied during your wait. Here are some of our tips on how to kill time at Milan Malpensa Airport:
Explore the shops and restaurants: Milan Malpensa Airport has a variety of shops and restaurants, including Italian fashion brands and traditional Italian cuisine. Take a stroll around the airport and enjoy some retail therapy or a delicious meal.
Make use of the meeting rooms: There are modern and well-equipped meeting rooms at Malpensa Airport that are easily reachable and accessible to all.
Take a nap: If you're feeling tired, Milan Airport offers 4 sleeping capsules in the Departure area of Malpensa Terminal 1! Otherwise, find a quiet corner of the airport or a sleeping pod, and catch some zzz's before your flight.
Why claim with Flight-Delayed.co.uk?
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Milan Malpensa Airport (MXP) is the largest international airport in the Milan metropolitan area, located in the province of Varese. It's a hub for a number of airlines, including ITA Airways (formerly Alitalia), easyJet, KLM, Neos Air, Lufthansa, Iberia, Eurowings, British Airways, Air Europa, and Ryanair, and serves as a gateway to the fashion capital of Italy.
The airport has two terminals, Terminal 1 and Terminal 2, and handles over 24 million passengers per year. It's equipped with a range of facilities and services, including restaurants, shops, lounges, and an airport museum.
Milan Malpensa Airport is well-connected to the city of Milan, with a range of transportation options, including buses, trains, and taxis. It's also a convenient gateway to other destinations in Italy and beyond, with flights to over 100 domestic and international destinations.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation