Under EU Regulation 261/2004 (EU 261), passengers have the right to compensation for delayed flights that depart or arrive at an EU airport, including Bologna Airport.
If you've experienced a flight delay at Bologna Airport, you may be eligible for compensation of up to £520 per passenger if your situation meets the following criteria:
Your flight was delayed for more than 3 hours, AND,
The airline is responsible for the delay.
You may ask under what circumstances will the airline not be responsible for the delay. These cases are referred to as extraordinary circumstances. For more detailed information, you can read the “extraordinary circumstances” section later on this page.
If your flight was cancelled under certain conditions, the airline may be required to provide you with compensation, a ticket refund, as well as special assistance known as the “right to care”. Read the sections below to learn more about your air passenger rights.
You may be eligible for compensation if your cancelled flight follows both of the following conditions:
The flight was cancelled within 14 days of the scheduled departure, AND,
The airline is responsible for the cancellation.
The situations when the airline is not responsible for the cancellation are referred to as “extraordinary circumstances”, read more about this in the section later.
If your flight is cancelled under the conditions listed above, the airline is required to provide you with either an alternative flight or a refund. If you choose to take an alternative flight, the airline should also provide you with food, drinks, and accommodation if necessary (“right to care”). If you choose not to take the alternative flight, you should be able to obtain a full ticket refund on top of the flight compensation.
What if the airline offers a voucher? Our advice is not to accept the voucher provided by the airline. It's important to know that accepting a voucher may prevent you from claiming compensation for your disrupted flight. Plus, you will be limited to the specific airline and usually have a deadline to use the voucher.
Below are some of the frequently asked questions from passengers.
Passengers who experience a flight disruption at Bologna Airport may be entitled to up to £520 in compensation per passenger. The exact amount of compensation depends on the distance of the flight and the length of the delay.
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
The easiest way to claim compensation or a refund for your disrupted flight is to use Flight-Delayed.co.uk's simple online claim form. Your claim will go through six steps:
Step 1: You give us information on your flight
Step 2: You submit your claim
Step 3: We analyse your claim
Step 4: We contact the airline on your behalf and take care of all the communication
Step 5: As soon as the airline replies, if positive, we send your compensation directly to your bank account!
Step 6: You enjoy your flight compensation!
How can our team of legal experts maximise your success rate? With over a decade of experience and a 98% success rate, our team of legal experts will handle your claim on a “no win, no fee” basis, ensuring you receive the compensation you are owed.
The airline can deny your claim if the flight disruption was caused by extraordinary circumstances beyond their control, such as severe weather, air traffic control strikes, or political unrest.
Some other common examples of extraordinary circumstances include:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
If you fly from or to Bologna Airport, you have up to 2 years under Italian law. A longer period may apply if you are flying from or to different countries. For example, if you are flying from London to Bologna, you have up to six years to make a claim under British law. However, it's recommended to submit your claim as soon as possible to ensure a timely resolution.
If you are uncertain about whether you can still apply for your flight refund and compensation, check it now with our free Claim Calculator!
The amount of time it takes to receive your compensation or refund for a disrupted Bologna Airport flight can vary depending on the complexity of the case. Generally, it takes approximately a few weeks to a few months. If the case is more complicated or when the airline is not responsive, the time span can be between a few months to years.
If you choose to claim with Flight-Delayed.co.uk, you don’t have to stress over the time span. Because no matter how long it takes, our legal experts will do everything they can to ensure you receive your compensation in the end.
If you're departing from or arriving at Bologna Airport, we advise you to check your flight status on the Bologna Airport website before your arrival at the airport so that you can anticipate any possible flight delays or cancellations.
If you're stuck waiting at Bologna Airport, there are plenty of ways to pass the time:
Free and unlimited Wi-Fi: Bologna Airport offers free Wi-Fi throughout the terminal so you can stay connected and entertained during your wait.
Relaxation and rest areas: If you need a break, you can make use of the lounges at the airport, offering an area to relax with drinks, snachs and a buffet.
Bologna Airport (BLQ) is located in the Emilia-Romagna region of Italy and is the seventh-busiest airport in the country. The airport has one terminal and is a hub for a number of airlines, including Ryanair, KLM, Neos Air, Wizz Air, easyJet, and ITA Airways (formerly Alitalia).
In 2022, the airport served a total of 8.5 million passengers. The airport offers a range of facilities and amenities for passengers, including free Wi-Fi, a variety of shops and restaurants, and relaxation areas. Bologna Airport serves both domestic and international destinations, with flights to over 80 cities across Europe and beyond. Popular destinations include Rome, London, Madrid, Paris, and Amsterdam.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation