You might be entitled to flight compensation if your flight from the Canary Islands was delayed by more than 3 hours or cancelled fewer than 14 days before departure. Flight compensation is calculated per passenger and is based on the distance of the flight.
If your flight from the Canary Islands was delayed, you can be eligible for up to £520 in flight compensation, regardless of the airline. For your flight, you must, however, make sure that the following conditions are satisfied:
Your flight to the Canary Islands was delayed by more than 3 hours,
The airline was to blame. If the delay was brought on by an unforeseen circumstance or a third party, passengers would not be entitled to compensation from the airline (for additional details, see this page's "Extraordinary Circumstances" section).
If your flight out of the Canary Islands was cancelled, you might be eligible for up to £520 in flight compensation, a full refund of your ticket cost, or possibly even both. Continue reading for more details on when you can qualify for these perks.
If your flight out of the Canary Islands was cancelled, you might receive up to £520 in travel compensation per passenger if:
Your Canary Islands flight was cancelled less than 14 days before departure
The airline was at fault (for more information on when an airline has a legal justification to withhold compensation from passengers, see this page's "Extraordinary Circumstances" section).
|Cancellation notice||Alternative flight||Compensation|
|Fewer than 7 days in advance||Departs 1h+ earlier or arrived 2h+ later||Yes|
|7-14 days in advance||Departs 2h+ earlier or arrived 4h+ later||Yes|
|Fewer than 14 days in advance||No alternative flight offered||Yes + refund|
In order to get your money back for your flight ticket in full, the conditions listed below must be satisfied:
You weren't presented with an alternative flight by the airline.
You declined the airline's offer to let you take an alternative flight even though it was offered.
The airline may decide to give you a travel voucher rather than a cash refund. Why we don't suggest accepting travel vouchers is as follows:
If you accept a travel voucher, you must continue flying with the same airline. The airline will likely also set a deadline for when you must use the voucher.
If the airline ever files for bankruptcy, you might have trouble getting your money back.
Yes! The Canary Islands are on Spanish territory and therefore all flights from or to the Canary Islands operated by a European airline are subject to the EU flight compensation regulations
However, if you were leaving from a non-EU country and your flight was operated by a non-EU airline, you won't be subject to European regulations governing flight compensation. More thorough information on this is provided in the table below.
|Type of flight||Example||Compensation|
|Flying with a British carrier||Tokyo to London with British Airways||Yes|
|Flying with a EU carrier||Amsterdam to London with KLM||Yes|
|Flying with a non-UK/non-EU carrier from the UK||London to Tokyo with Japan Airlines||Yes|
|Flying with a non-UK/non-EU carrier to the UK||Tokyo to London with Japan Airlines||No|
In specific situations, the airline may legitimately decline to give passengers compensation even though a flight was cancelled or delayed by more than 3 hours. These situations, which we define as extraordinary circumstances, take place when a third party or unanticipated incident causes the delay or cancellation, rather than the airline.
Here are a few examples of extraordinary circumstances:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
The time limit to submit a claim for flight compensation depends on several factors. Passengers can choose the most favourable place of jurisdiction between the country of departure, the country of destination and the country where the airline is headquartered.
In accordance with Spanish legislation, you have 5 years following the flight to bring a claim for compensation related to a flight to or from the Canary Islands.
According to British legislation, travellers flying to or from the UK or using a British airline may submit claims up to 6 years following the disruption of their flight.
Travellers who submit a claim for flight compensation with Flight-Delayed.co.uk often receive their compensation or refund within a few weeks or months, depending on how proactive the airline is.
If the airline is unresponsive or rejects our initial request, legal action will be necessary. Due to this legal phase, the claim procedure could extend by several months to many years.
No matter how long the claim takes, our professionals will keep you informed of any changes and be ready to answer any queries you may have!
As soon as your claim is submitted to Flight-Delayed.co.uk, a claim specialist will be assigned to your case. After that, they will review your claim, prepare the required paperwork, get in touch with the airline, and, if necessary, initiate a lawsuit to defend your rights!
Why claim with Flight-Delayed.co.uk?
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The archipelago is one of the best-connected regions in all of Europe, with a total of eight airports and seaports on each of the islands. The list of airports is as follows: El Hierro, Fuerteventura, Gran Canaria, La Gomera, La Palma, Lanzarote, Tenerife North-Ciudad de La Laguna, and Tenerife South. When organizing your trip to the Canary Islands, you should focus on the international airports in Tenerife, Gran Canaria, Lanzarote, Fuerteventura, and La Palma for easy and direct access to the islands.
Two main airlines are headquartered in the Canary Islands. Regional Spanish airline Binter Canarias, also known as Binter, is based in Telde, Gran Canaria. Binter currently operates out of 8 airports in the Canary Islands. The airline provides flights to worldwide locations in addition to its inter-island service within the Canary Islands. Next, based in Gran Canaria, Spain, Canaryfly is a Spanish airline that offers frequent flights between the Canary Islands. Furthermore, direct flights to the Canary Islands are offered by Ryanair, Jet2, EasyJet, TUI, British Airways, Wizz Air UK, and Vueling Airlines.
The Canary Islands are a fantastic travel destination because they provide cultural experiences, breathtaking scenery, and a mouthwatering wine and food scene. That's before even considering the sunshine and comfortable temps all year round. The largest Canary Islands are Gran Canaria and Tenerife, but those who appreciate nature should go to La Palma and take in the breathtaking views from the well-known Tilos Bridge. La Palma is unquestionably the most beautiful Canary Island, with an abundance of lovely treks and spectacular views. The stunning black sand beaches are a delight to discover, despite the area's lesser-known beaches. As a UNESCO Biosphere Reserve, the island safeguards its natural treasures. Lastly, the largest and most populated islands in the Canaries are also the most affordable. In comparison to their smaller neighbours, Tenerife, Gran Canaria, Lanzarote, and Fuerteventura all offer greater package vacation deals and have a wider selection of accommodation options.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation