If your flight to or from Zaventem Brussels Airport was delayed by more than 3 hours, and the airline was at fault for the delay you can claim flight compensation of up to £520!
However, note that if the delay was caused by a third party or an "extraordinary circumstance," the airline will not pay you flight compensation (more information below).
If your flight to or from Brussels Zaventem Airport is cancelled, you may be entitled to flight compensation of up to £520, a full monetary refund, or both!
To receive flight compensation for a Brussels Airport flight that was cancelled:
Your flight must have been cancelled less than 14 days before the original departure date, AND,
The airline must be at fault for the cancellation (see the "Extraordinary Circumstances" section of this page for more information on when the airline can deny your claim).
You can also request a monetary refund for your flight ticket if you were not offered an alternative flight — or if you were offered one but declined it.
A word of advice: don't accept an airline travel voucher! You'd be forced to fly with the same airline again, and if the airline goes bankrupt, you could lose your money!
The compensation is determined by the distance of your flight.
(Keep in mind that the claim amount is per passenger!)
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Our team of experts will take over, allowing you to relax while we handle everything!
How does Flight-Delayed.co.uk’ service work? After dealing with airlines for over ten years, we know all of their tricks and pain points! Our team evaluates your claim, prepares legal documentation, contacts the airline's legal department, and, if necessary, takes your claim to court to defend your right to flight compensation. No win, no fee.
Why claim with Flight-Delayed.co.uk?
1m passengers helped
9 legal teams in 9 countries
98% of court cases won
Unfortunately, there are some circumstances in which the airline will be unable to provide flight compensation for your delayed or cancelled flights. These are known as extraordinary circumstances, and they occur when a delay or cancellation is caused by a third party or an unforeseen event that is not the airline's fault.
Here are a few examples of those situations:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
This depends on the respective regulations in the country of departure, the country of arrival and the country where the airline is based.
For example, if you had a flight from Brussels Airport to London Heathrow operated by Air France, you would be able to claim under the:
Belgium law: 1 year
British law: 6 years
French law: 5 years
Latest updates on Brussels Zaventem Airport disruptions today: check your Brussels Zaventem Airport flight status
There are several options to check the status of your flight before departure.
Directly from the Brussels Airport’s website, you can have a look at the departing flights and arriving flights. Those lists are updated live and allow you to have a clear idea of the status of your flight, whether you are about to board or waiting to pick up a relative!
You can also make use of Flight Tracking apps such as Flight Radar. These apps allow you to see live air traffic all over the world!
From restaurants and shops to beauty corners and even sightseeing tours, Brussels Zaventem offers you plenty of options to kill time when your flight is delayed, cancelled or if you have a long layover! Here is a list of some of them:
Enjoy a meal or a drink in one of the various restaurants and bars available at Brussels Zaventem Airport
Check out Brussels Airport lounges for around 35€ (incl. food and drinks) and (re)-discover how it is to travel first class!
Shop! Enjoy the duty-free zone and shops of high-street, local or even luxury brands.
Visit Brussels — if your layover is long enough or if your flight is cancelled, take this opportunity to visit Brussels city centre. From the airport, trains leave every 10 minutes 24h/7 and take you directly to the heart of the city in less than 20 minutes!
Brussels Zaventem Airport is Brussels' primary airport. You can find it in the Zaventem neighbourhood, about 20 minutes by train from the city centre (Brussels Central Station). Most passengers arriving from long-haul international flights from outside of Europe will arrive at Brussels Zaventem Airport.
Zaventem Airport is the Belgium international airport, and around 65 airlines fly to or from the airport. At Brussels Airport, you will find national airlines such as Brussels Airlines or Air Belgium and international airlines such as Corendon, Delta Air Lines, easyJet, or Air France and more!
The train station located beneath the airport allows for quick access to Brussels Zaventem Airport. You can also take the bus to Brussels Zaventem Airport. Other options include coming by car: Parking at Brussels Airport is free for 15 minutes in lots P1, P2, and P3. This express parking is ideal for a quick drop-off or pick-up at Brussels Zaventem Airport. If there is a delay, the fee for one hour is €7 at P1 and €4 at P2 and P3. Brussels Airport also has a taxi service, car rentals, and car sharing options.
If you are looking for hotels at Brussels Zaventem Airport, you might be directed to The Sheraton. This is the only hotel directly within the terminal. However, you also have many options within a 10 minutes car drive from Brussels Zaventem Airport.
- Antwerp airport compensation
- Bruges airport compensation
- Liege airport flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation