Arrivals board Heathrow T5 April 16 2010

There is a strike planned for the day of my flight. Can I take action now? – We’ve got your back

Friday, September 14, 2018

Sometimes things don’t go as planned. When that happens, the travel world can be challenging. This needs to change, because people have the right to get support, and to be treated with respect. No worries, we are here to help!

Welcome back to our blog series: We’ve got your back! Here we will answer very common questions that we have been asked frequently by our customers.  If you have any questions you'd like us to answer directly or in a blog post, do not wait a second longer and send us an email to We'll get back to you ASAP!

Hello Zussanna, on the day of my flight a Ryanair cabin crew strike is scheduled. I have yet to hear from Ryanair as to whether my flight will continue or be cancelled. Is there anything I can do now?

Yes, of course! In the case of a previously announced strike, it remains uncertain whether your flight will depart on time until the day of departure. What you can do beforehand is to know your rights as a passenger so that you don't run into any surprises. Of course we can help you with this.

Flight cancelled on the day of departure

If your flight is cancelled at the last minute, it is important for you to know that it is Ryanair's responsibility to arrange a new flight so that you can reach your final destination. If a replacement flight is not available, you may also choose to be refunded for your booked ticket.

If your replacement flight departs the next day, Ryanair will also have to take care of your well-being and comfort, such as lodging, meals and transportation to and from your hotel. You did not receive this care and had to pay for it yourself? Keep the receipts, these costs can be claimed later.

Delay greater than 3 hours?

If your flight has been delayed by more than 3 hours, you may very well be entitled to compensation. We can help you with this, even if the reason for the delay was a strike by pilots or cabin crew. We will take care of everything and our 25% win fee will only apply if we manage to win your compensation. Exercise your rights:

Claim my compensation

Zusanna is a Medior Claim Specialist for So they are responsible for assessing the validity of claims and revising the arguments that airlines present in order to avoid paying compensation. She is the proud of mother of Bibi, one of our lovely office dogs.

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