Control tower flight delayed

Grounded to a halt? – Key advice for passengers with delayed flights

Tuesday, March 6, 2018

Have your travel plans been grounded to a halt by unexpected flight delays? Airports are a constant reminder of how far travel has come, combining consumer delights and fast paced travel to almost anywhere in the world. But to an unlucky few, they can also act as a prison of frustration and uncertainty. If your trusted airline has left you feeling like an inmate, then we are here to help! At Flight-Delayed we ensure you receive compensation for any unexpected delays, cancellations or overbookings you have experienced while flying.

Under EU regulations, delayed passengers are entitled to up to EUR600 depending on the flights distance and the duration of the delay. If you submit your delayed flight details with us we will assess your claim and take legal action to ensure you receive any money owed. Now I know what you are thinking…what’s the catch? Do not worry! We put your priorities first. If we win your claim for you (98% of the time) we take a commission fee of 25%. In the rare case that your claim is unsuccessful, we won’t even charge you!

So now you know we have got your back in the aftermath of the delay, here are a few tips for while you are stranded at the airport:

  • Tip number 1 – You are entitled to food vouchers.

No need to wait on an empty stomach! According to EU regulation, all delayed passengers are entitled to “meals and refreshments in reasonable relation to the waiting time”. This means that the airline staff will provide you with vouchers (free of charge) for food and drinks during your delay. You should enquire with airline staff about this if they do not instantly inform you of this right.

  • Tip number 2 – Free overnight stay at accommodation

If you have been delayed late at night and are starting to settle into the reality of sleeping on the cold, hard airport floor, then this tip is for you! Passengers delayed overnight are entitled to a free night at accommodation near the airport. Again you should enquire with the airline staff to be aided with your sleeping arrangements.

  • Tip number 3 – Free travel to your accommodation

Yes, maybe tips 2 and 3 could have been combined, but it is nicer to receive good news twice right? In addition to free accommodation, the airline also has to arrange your transport to and from the hotel free of charge. These are the tips worth knowing!

  • Tip number 4 – Keep your boarding pass

When you keep your delayed flight’s details handy, making your claim with us will be made that much easier! However, do not worry if you lose the information, as long as you can recall the date and where you were supposed to be flying it will still be possible to retrieve the correct information for your claim!

  • Tip number 5 – Let other passengers know about us!

While this tip may not provide direct benefits for you, you have the opportunity to help other people who are in the same boat as you. All delayed passengers deserve to be treated according to the EU regulations and together we can spread the word.

We hope that these tips will help ensure that your unexpected delay will be as comfortable as possible. It is our mission to provide you with all the information so that you don’t miss out on your fundamental rights. The one thing we cannot do is return the time that you lost, however, below we have a few quick suggestions for how you can fill your time at the airport.

For Groups:

Play a few rounds of cards - here is a link to some good card games:;

Play 6 degrees of Kevin Bacon - a fun game for film lovers:;

For solo travellers:

Read that holiday book that you will never finish once you return home

Write a poem! This is a great pastime for passengers who fancy a break from their phones.

Draw in a sketchbook. Many of us stop drawing after leaving school. Drawing is a fun way to pass the time and gives you the freedom to express yourself.

Airport shopping - Chances are you will earn back the money you spend and more once you submit a claim with us!

We hope that this article has been helpful for you, if you have further questions about any of the information above please contact us! Or if you have been delayed and you want to claim your compensation, use our free flight checker!