If you encountered Binter Canarias cancellations or delays, keep in mind that EU and British regulations protect your rights as an air passenger. In certain circumstances, you may be entitled to Binter Canarias compensation of up to £520 and a full refund of the ticket price for your Binter Canarias cancelled flight.
If you arrived at your destination more than 3 hours late due to a disruption on a Binter flight, then you could be entitled to Binter Canaria flight compensation of up to £520.
The flight compensation you are entitled to depends on the total distance travelled by your flight.
|Distance of your flight||Compensation|
|Flights shorter than 1,500 km||Get £220 per passenger|
|Flight between 1,500 and 3,500 km||Get £350 per passenger|
|Flights of over 1,500 kilometres within the EU||Get £350 per passenger|
|Flights of over 3,500 kilometres outside of the EU||Get £520 per passenger|
If your Binter flight has been cancelled, you may be entitled to a refund of your ticket, compensation, or even both, depending on the exact circumstances surrounding the cancellation.
You can claim compensation for your cancelled Binter Canarias flight if the airline has announced the cancellation less than 14 days before the scheduled departure date and if the airline was at fault for the cancellation. See the "Extraordinary Circumstances" section of this article for more information.
You may be entitled to a refund for a cancelled Binter flight if your flight was cancelled and you did not take the airline's alternative flight or if the airline offered you an alternative flight, but you decided not to take it.
|Cancellation notice||Alternative flight||Compensation|
|Fewer than 7 days in advance||Departs 1h+ earlier or arrived 2h+ later||Yes|
|7-14 days in advance||Departs 2h+ earlier or arrived 4h+ later||Yes|
|Fewer than 14 days in advance||No alternative flight offered||Yes + refund|
We strongly advise you not to accept a travel voucher.
Since you will have to use your voucher to make good use of your money, you will be forced to fly with the same airline in the future. In addition, Binter Canarias may impose a time limit for redeeming your voucher.
Moreover, if the airline goes bankrupt you might not be able to exchange your voucher for a monetary refund — which means that you will lose your money.
Extraordinary circumstances are situations where the airline is not to blame for the delay or cancellation of your flight. In cases where the cancellation is due to force majeure or the intervention of a third party, you may not be entitled to flight compensation from Binter.
Here is a list (not exhaustive) of the most common extraordinary circumstances:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
The airline may wrongly claim that the delay or cancellation was due to extraordinary circumstances to avoid paying compensation.
When this happens, we recommend that you double-check the information and submit a new claim through Flight-Delayed.co.uk. Our team of experts will investigate your claim and notify you if you are entitled to flight compensation. For your comfort, we work on a “no win, no fee” basis.
Yes, in this case, you are entitled to claim compensation. Since Binter Canarias is a Spanish airline, even if you travel with Binter Canarias to or from, for example, Senegal or Morocco, you would be entitled to claim Binter Canarias flight compensation.
However, if your flight was operated by a different, non-EU airline, the conditions may be different. You can find more information in the table below.
|Type of flight||Example||Compensation|
|Flying with a British carrier||Tokyo to London with British Airways||Yes|
|Flying with a EU carrier||Amsterdam to London with KLM||Yes|
|Flying with a non-UK/non-EU carrier from the UK||London to Tokyo with Japan Airlines||Yes|
|Flying with a non-UK/non-EU carrier to the UK||Tokyo to London with Japan Airlines||No|
As a general rule, you have 5 years to claim flight compensation for your delayed or cancelled Binter flight, according to Spanish flight compensation laws.
Not sure if you can still claim flight compensation? Check now if you can still claim compensation and reimbursement from Binter Canarias.
When using Flight-Delayed.co.uk to claim flight compensation or a refund, passengers usually receive their money within a few weeks or months.
However, in cases where the airline is unresponsive and/or the claim has to be taken to court, the delay could be extended, ranging from a few months to several years.
You can be sure that we will continue to push for your compensation and will keep you updated throughout the process, however long it may be.
Providing us with all the required documents will only take a few minutes. After that, our team of experts will take over, allowing you to sit back and relax while we take care of the whole process.
Why claim with Flight-Delayed.co.uk?
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9 legal teams in 9 countries
98% of court cases won
If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
Also known as Binter, Binter Canarias is a Spanish regional airline based in Telde, Gran Canaria. Currently, Binter operates from 8 airports within the Canary Islands. The airline operates as an inter-island service within the Canary Islands but also offers travel to international destinations in France, Italy and Portugal, as well as to some areas of Africa such as Mauritania, Morocco and Senegal.
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