If your flight to or from Amsterdam Schiphol Airport was delayed, you can claim flight compensation if:
Your Schiphol flight was delayed by more than 3 hours, and
The airline was the party at fault for the disruption (if the delay was caused by a third party or an “extraordinary circumstance”, the airline won’t pay you flight compensation — more information below)
In the event of a cancelled flight to or from Amsterdam Schiphol Airport, you might be entitled to flight compensation of up to £520, a full monetary refund of your flight, or both!
To get flight compensation for your Amsterdam Schiphol cancelled flight:
Your flight must have been cancelled less than 14 days before the original departure date
The airline must be the party at fault for the cancellation (See the “Extraordinary Circumstances” part of this article to know when the airline can deny your claim)
You can also ask for a refund of your flight ticket if you were not offered any alternative flight — or were offered one but decided not to take it.
Here’s a tip: Don’t settle for an airline travel voucher! You would be forced to travel with the same airline again and if the airline goes bankrupt, you could lose your money!
The claim amount will depend on the distance of your flight.
(Note that the claim amount is per passenger!)
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
It only takes a few minutes, and our team of experts will take over, allowing you to relax while we handle everything!
What do our experts do, and how can they improve your chances of winning a claim? We know all of the airlines' tricks and pain points after dealing with them for over 10 years! Our team evaluates your claim, prepares legal documentation, contacts the airline's legal department, and, if necessary, takes your claim to court to defend your right to compensation. No win, no fee.
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Unfortunately, there are situations when the airline won’t be able to provide flight compensation for your delayed or cancelled flights. Those situations are called extraordinary circumstances: this is when the delay or cancellation happened because of a third party or an unforeseen event and, therefore, is not the airline’s fault.
Here are a few examples of those situations:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
This depends on the respective regulations in the country of departure, the country of arrival and the country where the airline is based.
For example, if you had a flight from Amsterdam Schiphol Airport to London Heathrow operated by Air France, you would be able to claim under the:
Dutch law: 2 years
British law: 6 years
French law: 5 years
Chaos at Amsterdam Schiphol Airport during Summer 2022 was proof of how such a large airport as Amsterdam Schiphol can be impacted by the crowds. Passengers were recommended to check their flights before coming to the airport to make sure whether any disruptions were happening.
Here is how to check the status of your flight:
Schiphol Airport is a great place to be if you have some spare time. A few years ago, Amsterdam's Schiphol Airport was ranked first in the top 10 airports with the best layovers. Below, we have listed a few things you can do to kill time during a long wait or transfer at Schiphol:
The airport has a wide range of shops, bars and restaurants where you can have a good time while waiting.
You can make use of the free WiFi connection.
Would you like to spot aircrafts during your delay? If so, you can do so on the Panorama Terrace.
Need a refreshing shower? Hotel Mercure is located on the first floor of Lounge 3.
Do you have a transfer at Schiphol Airport with a lot of time to kill? The centre of Amsterdam is less than 15 minutes by train from the airport. The city has a lot to offer — from culture to good food. Need some tips for planning a day out in Amsterdam? Take a look at the iAmsterdam website.
Schiphol Airport (AMS) is one of the world's busiest airports, serving over 28.9 million passengers in 2021. It is located 15km southwest of Amsterdam, the Netherlands. It serves Amsterdam as well as the rest of the Netherlands.
Amsterdam Schiphol Airport is one of Europe's major hubs, with flights to over 280 destinations in Asia, Europe, and North America. In terms of passenger traffic, Amsterdam Schiphol Airport is the third busiest in Europe, trailing only London Heathrow and Paris Charles de Gaulle, but ahead of Frankfurt Airport.
From Amsterdam Schiphol Airport, KLM provides global connections. Delta Air Lines connects Schiphol to 9 destinations in the United States. British Airways operates up to 15 flights per day to three London airports. Transavia, Easyjet, and other low-cost carriers offer a reasonably priced way to travel to Amsterdam from other European cities.
You can easily get to Amsterdam Schiphol Airport by train thanks to its train station located below the airport. You can also go to Amsterdam Schiphol by bus. Other options include: by car (short and long-term parking options are available), by taxi, or even by bike if you want to fit in!
Another option would be to use a rental car to get to and leave the airport. There are several car rental companies at Schiphol. Working hours are typically 06:00-23:00. In about 10 minutes, the A4 motorway connects Schiphol to the Amsterdam ring road A10.
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation