Flight delayed, cancelled or overbooked?

You may be entitled to up to £520 in compensation!

Check compensation

Austrian Airlines flight delayed or cancelled? Get compensation and a refund!

Did you have plans to fly with Austrian Airlines for leisure or work, but the flight got disrupted?

Not everything’s lost! In the event of a delayed flight of more than 3 hours or a last-minute cancellation, you can claim compensation up to £520 and/or the refund of your ticket!

How to get your money? Claim your compensation and refund online with Flight-Delayed.co.uk — it takes only 5 minutes to submit your claim! Afterwards, our team will take care of the whole process for you — including an eventual court case against the airline!
 

Claim now

 

Key takeaways

 


Delayed or cancelled Austrian Airlines flight? 
We will fight for your right to compensation and refund!  

No win, no fee.
Legal teams in 9 countries.

 

Claim now


 

Table of contents

Delayed or cancelled Austrian Airlines flight — what are your passenger rights?

Austrian Airlines flight delay compensation — up to £520

Austrian Airlines flight cancellation — refund and compensation policies

Denied boarding because of an overbooked Austrian Airlines flight? Get a refund, compensation and more

I was flying to a non-EU country with Austrian Airlines. Can I still claim flight compensation?

Extraordinary circumstances — can Austrian Airlines deny me compensation?

How long do I have to claim flight compensation and a refund with Austrian Airlines?

How long will it take to get my Austrian Airlines compensation / Austrian Airlines refund?

How to claim Austrian Airlines compensation / Austrian Airlines refund?

About Austrian Airlines

Useful links


 

Delayed or cancelled Austrian Airlines flight — what are your passenger rights?

Your rights as an air passenger are protected when you fly with Austrian Airlines under EU Regulation (EC) No. 261/2004, also known as EU261. It states that if your flight is delayed or cancelled, you may be entitled to flight compensation.

Were you flying from or to the United Kingdom with Austrian Airlines? In that case, the 'The Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019' protects your rights. It's the British version of EU261, adopted by the UK after Brexit.

 


Hold the airline accountable and get up to £520 in compensation.

You can claim for flights from up to 6 years ago.
 

Claim now


 

Austrian Airlines flight delay compensation — up to £520

Were you more than 3 hours late because of an Austrian Airlines flight delay? Then you may be eligible for up to £520 in flight compensation from Austrian Airlines.

 

What compensation can I get for a delayed Austrian Airlines flight?

The amount of compensation depends on the flight distance.
 

  • For flights shorter than 1,500 km, the compensation is £220.

  • For flights between 1,500 and 3,500 km, the compensation is £350.

  • For flights of over 1,500 kilometres within the EU, the compensation is also £350.

  • For flights of over 3,500 kilometres outside of the EU, the compensation is £520 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.

 

flight compensation amount

 

Austrian Airlines flight cancellation — refund and compensation policies

Depending on the circumstances, you may be entitled to a ticket refund, compensation of up to £520, or both if your Austrian Airlines flight was cancelled.

 

When to claim flight compensation for a cancelled Austrian Airlines flight?

If your flight was cancelled less than 14 days before the scheduled departure date, you may be eligible for flight compensation.
You must also consider extraordinary circumstances, such as bad weather, political circumstances or all events out of the airline’s control— if these extraordinary circumstances apply to your flight disruption, you may be ineligible for compensation.

 

When can I claim a refund for my cancelled Austrian Airlines flight?

If your flight was cancelled and you did not take an alternative flight offered by the airline, you may be eligible for an Austrian Airlines ticket refund. If you were not offered an alternative flight, you also can claim a ticket refund.

 

Should I accept a travel voucher from Austrian Airlines instead of a refund?

We do not advise accepting a travel voucher instead of a monetary refund. The most important reasons for that are:

  1. Accepting a travel voucher binds you to fly with the same airline again. In addition, the airline usually assigns a strict time limit for redeeming the voucher.

  2. If the airline declares bankruptcy, you may be unable to convert your voucher into a cash refund — in other words, your money will be forfeited.

 

=> Austrian Airlines already offered you a voucher? You may still be able to exchange it for a cash refund.

 


Flying with Austrian Airlines? 

Claim up to £520 in compensation today!
 

Claim now


 

Denied boarding because of an overbooked Austrian Airlines flight? Get a refund, compensation and more

Overbooking is happening more than you could think! Airlines frequently sell more tickets than there are seats on the plane, and if they can't find enough volunteers to give up their reservations, people may be denied boarding against their will.

=> Learn more about your rights in the event of Austrian Airlines overbooking

 

I was flying to a non-EU country with Austrian Airlines. Can I still claim flight compensation?

Yes, you can. Austrian Airlines is an Austrian airline that operates within the European Union. As a result, EU261 applies to all Austrian Airlines flights that are delayed or cancelled.

However, if you were flying with a non-EU/non-UK airline, the situation might be different. Details can be found in the table below.

 

compensation and refund rules for non-EU flights

 

Extraordinary circumstances — can Austrian Airlines deny me compensation?

We call extraordinary circumstances situations in which the airline is not to blame for the delay or cancellation. If any of the following conditions apply to your Austrian Airlines flight delay or cancellation, you may be ineligible for flight compensation:
 

  • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

 

You should be aware, however, that airlines sometimes claim that extraordinary circumstances occurred when they did not! They do so in the hope of avoiding paying out flight compensation to passengers.

Claim your Austrian Airlines compensation and refund today with the help of Flight-Delayed.co.uk to increase your chances of success. We will thoroughly investigate your claim and hold the airline accountable. We only work on a 'no win, no fee' basis for your convenience.

 


Are you unsure whether you are eligible for Austrian Airlines flight compensation and refund?

Check it in as little as a minute with our free, no-obligation Claim Calculator.
 

[Check my flight


 

How long do I have to claim flight compensation and a refund with Austrian Airlines?

If you are flying to or from the United Kingdom, you have 6 years to claim Austrian Airlines flight compensation or a refund. Scotland is an exception, as you have 5 years to claim there.

Local laws will apply if your itinerary does not include the United Kingdom.

Use our free Claim Calculator to see if you can still get compensation from Austrian Airlines.

=> Check to see if you are still eligible for Austrian Airlines flight compensation and refund.

 

How long will it take to get my Austrian Airlines compensation / Austrian Airlines refund?

Passengers who file flight refund and compensation claims with us usually receive their money within a few weeks or months.

If the airline is unresponsive and/or the claim must be taken to court, the wait time could be longer — from an additional few months or even years.

Regardless of how long your claim process takes, our legal experts will keep in touch with you every step of the way and keep you informed of any significant changes to your claim.

 


Maximise your chance of a successful Austrian Airlines claim.

Get your flight compensation and refund with the help of Flight-Delayed.co.uk.
 

Claim now


 

How to claim Austrian Airlines compensation / Austrian Airlines refund?

First, determine whether you are entitled to flight compensation or a refund. Using our Claim Calculator, you can do it in under a minute.

If you are entitled to flight compensation and/or a refund, you can choose to leave the rest to our team of experts, allowing you to relax while we ensure you receive the compensation you deserve.

You'll need a few more minutes to make sure you've uploaded all of the necessary documents to our platform. Our legal team will then assess your claim, prepare legal documentation, contact the airline's decision-makers, and, if necessary, take your claim to court.
 

Why claim with Flight-Delayed.co.uk?

Helping passengers since 2010

Legal teams in 9 countries

98% of court cases won

‘No win, no fee’ — always

 

Please visit our Price List page if you wish to learn more about our fees. 

If you are ready to claim, start the process right away — you can do it straight from your phone or computer!

 

I'm ready to claim

 

About Austrian Airlines

Austrian Airlines is Austria's flag carrier and a subsidiary of the Lufthansa Group. The airline's headquarters are located on the grounds of Vienna International Airport. This is also their main hub. The airline flies to Austrian destinations but also all over Europe, the Middle East, Africa, Asia, the Americas and the Caribbean.

 


Useful links

Check for free if you are entitled to compensation or a refund!

Check my flight